About DonorVoice is based on these fundamental truths:
Retention is both the problem and solution to your fundraising challenges.
Understanding, measuring and managing the constituent relationship to deliver and derive greater value is the answer to sustainable improvements in constituent value.
How a donor feels and thinks about your organization directly and dramatically impacts whether the donor stays or goes.
The marketing, fundraising and donor service experiences that truly impact the decision to stay or go can be identified.
Those key experiences can be optimized within AND ACROSS channels.
To pull toff requires change within your organization at a culture, strategy, and process lev