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Paper Presented in National Seminar on
Networking of Library and Information Centres of North East India in Digital Environment (NLICDE-2011)
(21-23 March 2011)ORGANISED UNDER THE AEGIS OF National Library, Kolkata
Ministry of Culture, Govt. of IndiaByOrganized by
Central Library, National Institute of Technology Silchar

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  1. 1. Library 2.0 : Preparing for building the Libraries of tommorow Sehnara Begum Choudhury MLISc Student, DLISc, AU, Silchar
  2. 2. Introduction <ul><li>Libraries are changing. Funding limits and customer demands are transforming staffing level, service model, access to recourses, and services to the public. The internet and web technology has change the way people communicate, internet, acquire, share knowledge, search investigate and participate in the creation and re-use of content. Web 1.0 began as a plateform for business and organization to broadcast information to the people. With evolution in internet and communication technology, web 2.0 evolved into a dynamic, interactive and collaborative plateform that facilitates exchange of information and knowledge amongst users. </li></ul><ul><li>Library 2.0: is a loosely defined model for a modernized form of library service that reflects a transition within the library world in the way that services are delivered to users. The focus is on user-centered change and participation in the creation of content and community. </li></ul>
  3. 3. Definition <ul><li>The term &quot;Library 2.0&quot; was coined by Michael Casey . </li></ul><ul><li>Library 2.0 (L2) is a transformation in the way library services are delivered to library users. It provides new tools to make the library space (both virtual and physical) more interactive, collaborative and driven by community needs. It encourages collaborative two-way social interactions between library staff and library customers. L2 requires user participation and feedback in the development and maintenence of library services </li></ul><ul><li>Michael Casey </li></ul><ul><li>The principles of Library 2.0 seek to put users in touch with information and entertainment wherever they may be, breaking down the barriers of space, time and outdated policy. It is a user-centered paradigm focusing on knowledge, experience, collaboration, the creation of new content and encouraging the heart. </li></ul><ul><li>Michael Stephens </li></ul><ul><li>Library 2.0 is very much influenced by technology-driven, two-way, social interactions between staff and staff or staff and patrons.  L2 has provided a framework within which we've been able to re-evaluate virtually every aspect of classical librarianship with the end goal of usability and fundability in mind. </li></ul>
  4. 4. Library 2.0 have these four essential elements: <ul><li>It is user-centered . Users participate in the creation of the content and services they view within the library's web-presence, OPAC, etc. The consumption and creation of content is dynamic, and thus the roles of librarian and user are not always clear. </li></ul><ul><li>It provides a multi-media experience. Both the collections and services of Library 2.0 contain video and audio components. </li></ul><ul><li>It is socially rich. The library's web-presence includes users' presences. There are both synchronous (e.g. IM) and asynchronous (e.g. wikis) ways for users to communicate with one another and with librarians. </li></ul><ul><li>It is communally innovative . This is perhaps the single most important aspect of Library 2.0. It rests on the foundation of libraries as a community service, but understands that as communities change, libraries must not only change with them, they must allow users to change the library. It seeks to continually change its services, to find new ways to allow communities, not just individuals to seek, find, and utilize information. </li></ul>
  5. 5. Tools and Techniques <ul><li>Library 2.0 is independent of technology given the fact that every library activity designed or built with active participation and feedback of its user community qualifies to the concept of library 2.0. however web 2.0 technology can help libraries to create collaraborative and participative environment that is necessary to deliver usercenteric sevices and to create new resources and build-upon existing ones using collective intelligence of users. Availability of technologies gives libraries the ability to offer improved, customer-driven services their user Tool and Technologies use for evolving library 2.0 environment can broadly be grouped into following as given below:- </li></ul>
  6. 6. Tools and Techniques <ul><li>Library 2.0 Online Public Access Catalogue </li></ul><ul><li>2) Synchronous Messaging </li></ul><ul><li>3) Streaming Media </li></ul><ul><li>4) Blogs and Wikis </li></ul><ul><li>5) Social Networks </li></ul><ul><li>6) Social Bookmarking Service </li></ul><ul><li>7) Tagging </li></ul><ul><li>8) RSS Feeds </li></ul><ul><li>9) Mashups </li></ul>
  7. 7. 1) Library 2.0 Online Public Access Catalogue <ul><li>Library 2.0 is a new way of providing library service through new Internet technologies, with emphasis on “user-centered” change and interaction. Like Web 2.0, a full-featured Library 2.0 OPAC gets better the more that users are involved in the process of interacting with the catalogue and sharing content. </li></ul>
  8. 8. 2) Synchronous Messaging <ul><li>This technology has already been embraced quite rapidly by the library community. More widely known as instant messaging (IM), it allows real-time text communication between individuals. Libraries have begun employing it to provide &quot;chat reference&quot; services, where patrons can synchronously communicate with librarians much as they would in a face-to-face reference context. </li></ul>
  9. 9. 3) Streaming Media <ul><li>The streaming of video and audio media is another application that many might consider Web 1.0, as it also predates Web 2.0 thinking and was widely employed before many of the following technologies had even been invented. But for reasons similar to synchronous messaging, it is here considered 2.0. Certainly, for libraries to begin maximizing streaming media's usefulness for their patrons, 2.0 thinking will be necessary. </li></ul>
  10. 10. 4) Blogs and Wikis <ul><li>Blogs and wikis are fundamentally 2.0, and their global proliferation has enormous implications for libraries. Blogs may indeed be an even greater milestone in the history of publishing than web-pages. They enable the rapid production and consumption of Web-based publications. </li></ul>
  11. 11. 5) Social Networks <ul><li>Social networks are perhaps the most promising and embracing technology. They enable messaging, blogging, streaming media, and tagging. MySpace, FaceBook,, Frappr, and Flickr are networks that have enjoyed massive popularity in Web 2.0. While MySpace and FaceBook enable users to share themselves with one another, enables users to share Web resources and Flickr enables the sharing of pictures. Frappr is a bit of a blended network, using maps, chat rooms, and pictures to connect individuals. </li></ul>
  12. 12. 6) Social Bookmarking Service <ul><li>Social bookmarking is a method of storing, organization, searching and managing bookmarks of web site using descriptive metadata. In a social bookmarking system, user can save link to web page that they want to remember and share with other users. These bookmarks can be make public, or save privately or shared only with specified people or groups of people. The authorized people can usually view these bookmarks chronologically, by category or tag or via a search engine </li></ul>
  13. 13. 7) Tagging <ul><li>Tagging essentially enables users to create subject headings for the object at hand. As Shanhi (2006) describes, tagging is essentially Web 2.0 because it allows users to add and change not only content (data), but content describing content (metadata). In Flickr, users tag pictures. </li></ul>
  14. 14. 8) RSS Feeds <ul><li>RSS (Rich site Summary) is defined as XML-based metadata content from a blog or other source. Web content is created or published in one place to be displayed in other places, such as in RSS aggrigators (also called “reader” ). Some popular aggregators include Bloglines, NetVibes, and google reader. </li></ul><ul><li>Already libraries are creating RSS feeds for users to subscribe to, including updates on new items in a collection, new services, and new content in subscription databases. They are also republishing content on their sites. Varnum (2006) provides a blog that details how libraries use RSS feeds for patron use. </li></ul>
  15. 15. 9) Mashups <ul><li>Library 2.0 is a mashup. It is a hybrid of blogs, wikis, streaming media, content aggregators, instant messaging, and social networks. Library 2.0 remembers a user when they log in. It allows the user to edit OPAC data and metadata, saves the user's tags, IM conversations with librarians, wiki entries with other users (and catalogues all of these for others to use), and the user is able to make all or part of their profile public; users can see what other users have similar items checked-out, borrow and lend tags, and a giant user-driven catalogue is created and mashed with the traditional catalogue </li></ul><ul><li>Library 2.0 is completely user-centered and user-driven. It is a mashup of traditional library services and innovative Web 2.0 services. </li></ul>
  16. 16. Conclusion <ul><li>Library 2.0 proposes to bring revolutionary changes in libraries that are bound to bring about conceptual, cultural and physical change in libraries to keep pace with the changes in communities and their information seeking behaviour. Application of web 2.0 technologies in libraries will result in a meaningful and substance change in libraries, its collection, service and method of delivery of services. The best conception of Library 2.0 at this point in time would be a social network interface that the user designs. It is a personalized OPAC that includes access to IM, RSS feeds, blogs, wikis, tags, and public and private profiles within the library's network. It is virtual reality of the library, a place where one can not only search for books and journals, but interact with a community, a librarian, and share knowledge and understanding with them </li></ul>
  17. 17. <ul><li>Thank you </li></ul>