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The presentation made during the INDEST Workshop & SIS 2008 Conference held at IIM Indore during 4-6 Dec 08.

The presentation made during the INDEST Workshop & SIS 2008 Conference held at IIM Indore during 4-6 Dec 08.

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    HRD HRD Presentation Transcript

    • Skills for Librarians
      • “ To become a librarian, all you need to know is how to say Shhhhhhh” !””
      (Common people’s perspective)
    • Human Resources and building competencies: An Academic Librarian’s Perspective. Sushama Jagirdar Sr.Librarian Bankatlal Badruka College for Information Technology Hyderabad [email_address]
      • “ We cannot have good libraries until
              • we first have good librarians--
              • properly educated,
              • professionally recognized
              • and fairly rewarded”
      • -- Herbert S White
      • (Library Journal Column, 15 th Nov’1999)
      National Library of Austria, with thanks to http://curiousexpeditions.org/2007/09/a_librophiliacs_love_letter_
    • Human Resources Management Skills
      • Leadership Skills
      • Communication Skills
      • Decision Making Skill
      • Organization’s Focus
      • Rules & Laws
      • Team Development
      • Knowledge Management
      • Managing Conflict & Change
      • Skills For Librarians
      • 1) H R Skills:
      • Communication Skills Negotiating
      • 2) Decision Making Skill:
      • Ability to Select
      • Ability to Identify Ref., Obsolete material
      • 3) Technical Skills:
      • Knowledge of Automation Managing E-resources Knowledge Management
      • 4) Leadership Skills:
      • Managing Conflict & Change
    • Communication /Negotiating skills Head of Institute Users Colleagues Suppliers Binders Publishers
      • Skills For Librarians
      • 1) H R Skills:
      • Communication Skills Negotiating
      • 2) Decision Making Skill:
      • Ability to Select
      • Ability to Identify Ref., Obsolete material
      • 3) Technical Skills:
      • Knowledge of Automation Managing E-resources Knowledge Management
      • 4) Leadership Skills:
      • Managing Conflict & Change
    • Technical Skills Lib-Automation E-Resources Managing Computer Literacy Digital Libraries Knowledge Management:
      • Skills For Librarians
      • 1) H R Skills:
      • Communication Skills Negotiating
      • 2) Decision Making Skill:
      • Ability to Select
      • Ability to Identify Ref., Obsolete material
      • 3) Technical Skills:
      • Knowledge of Automation Managing E-resources Knowledge Management
      • 4) Leadership Skills:
      • Managing Conflict & Change
    • To Manage A Modern Automated Library a Librarian should:
      • Demonstrate Knowledge of pertinent fields & Current Technology
      • Computer Literacy
      • Adapt to Changing Technologies
      • Transfers Information from Manuals into the Work Place
      • Implement Practical Application
      • Asks for & is Willing to take on More Challenging Work.
      • Freely & Willingly shares New Technology with Others
      • Keep Updated with New Trends & Standards in the Subject.
      • Looks for Opportunities to Use & Expand Knowledge & Skills
    • Managing Conflict And Change Some Don’ts To Avoid Conflict
      • Refuse to Address the Problem Immediately
      • Promise to Deliver the Material at a Later date & then Fail to do so.
      • Try to Evade/ Ignore a query.
      • Giving Preferential Treatment.
    • Building Competencies Policies Desire To Upgrade Training & Development Link Institutional to Individual Contemplate modifications Budget Policy Exposure & Awareness Desire To Evolve Continuous Education Personality Development Evaluation Applying Diff.Strategies Return on Investment
      •  
      •  
      •    DRTC, Banglore. www.drtc.org
      • 2.      INFLIBNET, Ahemdabad.: www.inflibnet.ac.in
      • 3.      DELNET, New Delhi. www.delnet.nic.in
      • 4.      DESIDOC : http://www. drdo .org/labs/ desidoc /index.html
      • 5.      NISSAT : http://www. isisclearinghouse .org
      • 6.      IASLIC, : http://iaslic1955.org/activities. htm
      • N ISCAIR: . www.educationobserver com/news
      • 7.      Free online learning site : library supportstaff .com/ed4you.html
      • 8.     
      Institutions Imparting Training for Library Professionals
    • Building Competencies Policies Desire To Upgrade Training & Development Link Institutional to Individual Contemplate modifications Budget Policy Exposure & Awareness Desire To Evolve Continuous Education Personality Development Evaluation Applying Diff.Strategies Return on Investment
    • Management of Resources Library Operations USER SATISFACTION User Expectation
    • Criteria's for Evaluation of a Librarian Communications Skills Resourceful Awareness
    • Evaluation criteria 1 Communications skills 1. Listens Carefully 2. Writes Clearly, Logically & Concisely . 3. Small & Large Group Commu.Skills
    • Evaluation criteria 2 Resourceful 1. Makes recommendations based on effectiveness 2. Anticipates Implications 3.Appropriate use of Time & Resources 4.Identifies Obstacles
    • Evaluation criteria 3. Awareness 1.Awareness of Current Trends 2.Accepts Change as Part of Growth 3. Open to Proposals from Others 4.Considers Alternative Strategies 5. Seeks New Responsibilities
    • Some Do’s To Upgrade The Services
      • Identify User’s Needs.
      • Design Systems to Respond quickly to the User’s Needs
      • Provide effective Reference services
      • Enhance DDS Services
      • Handle Complaints Quickly
      • Judge User’s satisfaction from Feed Back
      • Improve Quality of Service to Delight the User.
    • Conclusion
      • Skills & Knowledge applied by top Performers are competencies.
      • Competency –based system will uncover energies & synergies
      • More than Buildings & Tools, Competent People are most valuable resources.
      • Every Institution wants Competence, Dedication & Drive in the work-force.
    • “ I will become an active participant in moving my library forward. I will be courageous about proposing new services and new ways of providing services even though some of my colleagues will be resistant” --- Laura Cohen Oath for a working librarian:
    • Thank you!