The one minute manager,book review


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The one minute manager,book review

  2. 2. Q.1. Who is the author? (Crucial details about his personal history and intellectual interests). Ans. Kenneth Hartley Blanchard (born May 6, 1939) is an American author and management expert.Blanchard is the Chief Spiritual Officer of The Ken Blanchard Companies,an international management training and consulting firm that he and his wife, Marjorie Blanchard, cofounded in 1979 in San Diego,California. Q.2. What is the main theme or argument of the book? How does it compare or contrast with the world you know? Ans. The main theme of this book is how people and their behavior can be efficiently managed, and how people work best with other people, how to produce valuable results, and feel good about themselves, the organization and the other people with whom they work. The book suggests one minute management, which is far different than what we normally see in the corporate world, where emphasis is laid upon making people do things forcefully and unwillingly rather than helping them excel by making them love their job and manage themselves to do it as efficiently as possible. Q.3. What is the subject or topic of the book? Does the author cover the subject of the book adequately? Does the author cover all aspects of the subject in a balanced fraction? What is the approach to the subject? (topical, analytical, chronological, descriptive) Ans. The subject of the book is the revelation of the secrets to become a successful manager using the techniques of one-minute management, and to implement them in order to ensure better output from an organization. Yes, the author successfully covers the subject of the book, as he has clearly elaborated the secrets behind becoming a one-minute manager, and also its effects on ourselves and other people working around us, and also removes all doubts from the readers’ minds no sooner than they occur. The book has no vague or ambiguous expressions or references. It is entirely devoted to becoming a one-minute manager effectively. Blanchard has certainly presented all the aspects of the subject in a balanced and uniform manner. He has devoted equal amount of explanation to all the three secrets, clearing the readers’ doubts alongside. He has projected all the three employees, namely, Mr. Trenell, Mr. Levy and Ms. Brown, as equally important tellers or information providers. This makes all the aspects of the subject occupy an equal share in the minds of the readers. Blanchard’s approach to the subject is descriptive, as he has explained carefully and extensively the dos and don’ts of the one-minute management technique, and has provided every relevant detail about it.
  3. 3. Q.4. How does the author support the argument? What evidence does he use to prove his point? Do you find that evidence convincing? Why/why not? Does any of the author’s information (or conclusion) conflict with the other? Ans. Blanchard supports his argument by confirmation from the employees, and with the help of various examples which co relate to the techniques of one-minute management. Firstly, his employees share their first-hand experiences of the techniques, and the positive effects of those on their work an output. Then the authors have proved it through the one-minute manager himself, as he cited relevant and sensible examples to support his views of the one-minute management technique. The first example that he gave was of the ‘problem employees’ bowling and jumping and yelling as they knocked down all the pins. He surmised that they are not so happy and excited at their workplace as they do not know where the ‘pins’ or the goals are. He meant to say that a person can never be successful until he knows exactly what he has to achieve. This emphasized on the essence of one minute goal setting. The second evidence he used was of pigeons. He said that if we put the pigeon in the box and wait until the pigeon runs over to the upper right-hand corner and pushes the lever with his right foot, without giving him any food, it will starve to death, trying to figure out what it is supposed to do. On the contrary, if we make him do the same task step by step, giving him food after the completion of every step correctly, the pigeon would be motivated to go further and accomplish the task. This example explained the importance and effect of one minute praising. The third evidence he used was an explanation to the one minute reprimand rule. He cited the example used by a clergyman to treat a woman who was addicted to alcohol. The clergyman asked all her family members to describe specific drinking incidents they had observed, and how they felt about those incidents. They were angry, frustrated and embarrassed and then they finally told her how much they love her and how they want her to live and enjoy life once again, and that was the reason they were angry at her. This makes people realize their mistake, without any grudges being held back against the person reprimanding them. The evidences and examples that were used by the one-minute manager were quite credible and self-explanatory, as they were very close to our day to day life, and can be easily related to one’s life. The authors are very clear about their thoughts and messages, and I don’t think any of their information conflict with each other.
  4. 4. Q.5. How does the author structure his argument? What are the parts that make up the whole? Does the argument make sense? Does it persuade you? Why / Why not? Ans. The authors structure their arguments by involving various employees of an organization in the explanation and implementation of the one-minute management technique. Each one of them presents his or her own part of understanding of the technique, and the authors have tried to describe the three secrets by three different individuals, to clearly cover all the aspects related to each secret and its experience, and so that all of them could describe each secret extensively and well. The quest of the young man in the story as to how to become a successful manager, and his curiosity to know the three secrets of one minute management and his realization and complete understanding of those secrets, and he becoming a one-minute manager himself, are the parts that make up the whole of the story. Yes, the authors’ argument makes absolute sense. It seemed to be a little vague in the beginning, but as the story proceeded, things became more vivid, and everything made perfect sense. It does persuade me, since the authors have given enough food for thought to the readers as to why the corporate wastes time and money on getting the work done by untrained people rather than spending a little amount of useful time in training them and staying by their side when they need assistance or guidance. Q.6. How has this book helped you understand the subject? Would you recommend this book to your friends? Ans. This book has helped me understand the technique and advantages of one-minute management by teaching me to lead a clutter-free life, without any doubts. It is always better to be precise and clear about our activities and goals rather than beating about the bush. The one- minute manager in this book has come across like an idol, a straight forward person, very precise and brief in his words, yet good at heart, humble and down-to-earth. He is a real boss in all aspects; he knows how to get a man to work properly, and that with his own will, and make him feel happy and contented in doing the work. He is one of the most impressive and unique kinds of managers. Yes, I would love to recommend this book to my friends, especially the ones aspiring to be managers in their near future, like I. This would prove to be fruitful in their journey of the corporate world.