10	
  Most	
  Common	
  Mistakes	
  
Moderators	
  Make	
  
And	
  How	
  to	
  Avoid	
  Them	
  
November	
  7,	
  2013	
...
43%	
  
34%	
  

18%	
  

3%	
  

2%	
  

Very	
  Poor	
  

	
  	
  	
  	
  	
  Poor 	
  

	
  	
  	
  	
  	
  Okay 	
  

...
81%	
  Moderator	
  Issues	
  
69%	
  Out	
  of	
  Control	
  Panelists	
  
58%	
  Topic	
  Problems	
  
57%	
  Poor	
  Pa...
•  The	
  Panel	
  Moderator	
  
•  Top	
  10	
  Panelist	
  Mistakes…	
  
•  And	
  What	
  to	
  Do	
  About	
  Them!	
 ...
46%	
  

25%	
  

21%	
  

8%	
  

Nope

	
  	
  	
  	
  	
  	
  	
  	
  	
  Not	
  Really	
  

	
  	
  	
  Did	
  Okay

	...
Helps	
  the	
  audience	
  get	
  their	
  needs	
  met	
  through	
  the	
  panel	
  format.	
  
Source:	
  Renee	
  Blo...
Source:	
  Automo<ve	
  Recyclers	
  Associa<on	
  
•  Sets	
  the	
  agenda	
  
•  Keeps	
  discussions	
  on	
  track	
  
•  Brings	
  out	
  differing	
  opinions	
  
&	
  ...
• 
• 
• 
• 

Builds	
  the	
  dialogue	
  
Probes	
  beneath	
  the	
  surface	
  
Pushes	
  for	
  specifics	
  
Keeps	
  ...
•  IdenHfies	
  areas	
  of	
  
debate	
  &	
  controversy	
  
•  Ensures	
  presentaHons	
  
don’t	
  overlap	
  
•  Coord...
•  Withholds	
  own	
  
personal	
  opinions	
  
&	
  judgment	
  
•  Doesn’t	
  show	
  
bias	
  or	
  favoriHsm	
  	
  
• 
• 
• 
• 
• 

Brings	
  energy	
  
Models	
  enthusiasm	
  
Works	
  the	
  room	
  
Engages	
  the	
  audience	
  
Inje...
PET
PEEVES
Full	
  Name	
  

Title	
  
OrganizaOon	
  
Insert	
  short	
  bio	
  here	
  

@TwiSer	
  
Full	
  Name	
  

Title	
  
OrganizaOon	
  
Insert	
  short	
  bio	
  here	
  

@TwiSer	
  
Panel	
  Title	
  Goes	
  Here	
  

Full	
  Name	
  

Full	
  Name	
  

Full	
  Name	
  

Full	
  Name	
  

Title	
  
Orga...
W/I	
  

MC	
  

Q&A	
  

S/T	
  

Q&A	
  Style	
  

S/T	
  
I/P	
  

W	
  

I/P	
  

I/P	
  

I/P	
  

MC	
  

Q&A	
  

S...
Source:	
  Automo<ve	
  Recyclers	
  Associa<on	
  
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

Pre	
  Q&A	
  
Room	
  set	
  up	
  
QuesHon	
  cards	
  
Mingle	
  
Show	
  you	
  care	
 ...
Source:	
  h3p://en.wikipedia.org/wiki/Pope_Francis	
  
Source:	
  Automo<ve	
  Recyclers	
  Associa<on	
  
Buy	
  My	
  
Stuff!	
  
Buy	
  My	
  
Stuff!	
  
•  Do	
  your	
  research	
  
–  Topic	
  
–  Panelists	
  

•  P	
  x	
  2	
  +	
  10	
  =	
  #	
  of	
  ?	
  
•  Sequenc...
•  R
esea
rch	
  t
•  C
he	
  to
reate
pic,	
  p
	
  the	
  f
aneli
•  W
orma
sts	
  &
rite	
  t
t,	
  age
he	
  w
•  C
nd...
Confront

Feedback
Remind
Redirect
Movement
Eye Contact
Do Nothing

C
•  “Not	
  up	
  to	
  the	
  task”	
  
•  “Not	
  facilitaHng	
  the	
  
discussion”	
  
•  “Doesn’t	
  take	
  charge”	
...
•  Get	
  training	
  
•  Watch	
  others	
  
•  Moderate	
  lots	
  of	
  
panels	
  
•  Take	
  a	
  deep	
  dive	
  
1. 
2. 
3. 
4. 
5. 
6. 
7. 

Not	
  skilled	
  
Failed	
  to	
  intervene	
  
Lack	
  of	
  preparaHon	
  
Asked	
  poor	
...
•  Take	
  the	
  survey	
  at	
  hSp://www.surveymonkey.com/s/G7ZSPBZ	
  
•  Join	
  the	
  	
  	
  	
  	
  	
  	
  	
  	...
What	
  Were	
  You	
  Thinking?	
  
5	
  Ways	
  to	
  Jumpstart	
  Your	
  
CriOcal	
  Thinking	
  Skills	
  
January	
 ...
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
Panel moderatorslideswebinar
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Panel moderatorslideswebinar

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In a recent survey of over 400 meeting professionals, over 50% indicated that the panel discussion format was merely “okay”. In fact, ALL panel discussions should be amazingly powerful, delivering on the promise to the audience so they get real value and applicable take-aways.

In this 45 minute webinar, professional panel moderator, Kristin Arnold, will share the top ten mistakes that moderators make when facilitating a panel discussion…as well as what to do about them. Learn tips and best practices from the pros so that the next time you moderate or participate as panelist on a panel discussion, you’ll hit it out of the park!

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Panel moderatorslideswebinar

  1. 1. 10  Most  Common  Mistakes   Moderators  Make   And  How  to  Avoid  Them   November  7,  2013   www.ExtraordinaryTeam.com   www.PowerfulPanels.com   Kristin J. Arnold, MBA,  CMC,  CPF,  CSP                                            ©  2012    All  Rights  Reserved        Tel:  480.502.2100  or  800.589.4733   President,  QPC  Inc.  –  The  Extraordinary  Team       Fax:      480.502.2102  or  888.884.9132   11890  E  Juan  Tabo  Road,  ScoSsdale,  AZ  85255       Email:  KrisHn@ExtraordinaryTeam.com   www.ExtraordinaryTeam.com   Specializing  in   High ©  2012    All  Rights  Reserved   011   Stakes Meeting Facilitation  Team & Facilitator Training  Conversational Keynotes, Breakouts and Panels
  2. 2. 43%   34%   18%   3%   2%   Very  Poor            Poor            Okay            Good              Great  
  3. 3. 81%  Moderator  Issues   69%  Out  of  Control  Panelists   58%  Topic  Problems   57%  Poor  Panelist  SelecHon   25%  Audio/Visuals  
  4. 4. •  The  Panel  Moderator   •  Top  10  Panelist  Mistakes…   •  And  What  to  Do  About  Them!  
  5. 5. 46%   25%   21%   8%   Nope                  Not  Really        Did  Okay    Yes  Indeed!  
  6. 6. Helps  the  audience  get  their  needs  met  through  the  panel  format.   Source:  Renee  Blodge3  h3p://www.weblogtheworld.com  
  7. 7. Source:  Automo<ve  Recyclers  Associa<on  
  8. 8. •  Sets  the  agenda   •  Keeps  discussions  on  track   •  Brings  out  differing  opinions   &  interesHng  informaHon   •  Clarified  confusion   •  Intervenes  as  needed  
  9. 9. •  •  •  •  Builds  the  dialogue   Probes  beneath  the  surface   Pushes  for  specifics   Keeps  the  conversaHon  lively  
  10. 10. •  IdenHfies  areas  of   debate  &  controversy   •  Ensures  presentaHons   don’t  overlap   •  Coordinates   slideshows  
  11. 11. •  Withholds  own   personal  opinions   &  judgment   •  Doesn’t  show   bias  or  favoriHsm    
  12. 12. •  •  •  •  •  Brings  energy   Models  enthusiasm   Works  the  room   Engages  the  audience   Injects  humor  where  appropriate  
  13. 13. PET PEEVES
  14. 14. Full  Name   Title   OrganizaOon   Insert  short  bio  here   @TwiSer  
  15. 15. Full  Name   Title   OrganizaOon   Insert  short  bio  here   @TwiSer  
  16. 16. Panel  Title  Goes  Here   Full  Name   Full  Name   Full  Name   Full  Name   Title   OrganizaOon   Title   OrganizaOon   Title   OrganizaOon   Title   OrganizaOon   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   Accolade   @TwiSer   @TwiSer   @TwiSer   @TwiSer  
  17. 17. W/I   MC   Q&A   S/T   Q&A  Style   S/T   I/P   W   I/P   I/P   I/P   MC   Q&A   S/T   IniOal  Remarks  Style   W/I   P   P   P   PresentaOon  Style   P   Q&A   S/T  
  18. 18. Source:  Automo<ve  Recyclers  Associa<on  
  19. 19. •  •  •  •  •  •  •  •  •  •  Pre  Q&A   Room  set  up   QuesHon  cards   Mingle   Show  you  care   Take  a  poll   Small  Groups   Q&A   Nudge  your  neighbor   Audience  summarizes  
  20. 20. Source:  h3p://en.wikipedia.org/wiki/Pope_Francis  
  21. 21. Source:  Automo<ve  Recyclers  Associa<on  
  22. 22. Buy  My   Stuff!  
  23. 23. Buy  My   Stuff!  
  24. 24. •  Do  your  research   –  Topic   –  Panelists   •  P  x  2  +  10  =  #  of  ?   •  Sequence   –  Strategic   –  Benefits   –  Specifics   –  ApplicaHon  
  25. 25. •  R esea rch  t •  C he  to reate pic,  p  the  f aneli •  W orma sts  & rite  t t,  age he  w •  C nda  &  audience elcom urate    grou e  &  i  the  q •  D nd  ru ntrod uesH ecide les   ucHo ons    the  Q ns   •  D &A  fo eterm rmat ine  lo •  C   gisHc onfir s   m  de •  A tails   ssem with   ble  th the  p •  S p e  slid aneli read esho sts    the  w w   ord  
  26. 26. Confront Feedback Remind Redirect Movement Eye Contact Do Nothing C
  27. 27. •  “Not  up  to  the  task”   •  “Not  facilitaHng  the   discussion”   •  “Doesn’t  take  charge”   •  “Not  strong  enough   to  stop  people  and  move  on”  
  28. 28. •  Get  training   •  Watch  others   •  Moderate  lots  of   panels   •  Take  a  deep  dive  
  29. 29. 1.  2.  3.  4.  5.  6.  7.  Not  skilled   Failed  to  intervene   Lack  of  preparaHon   Asked  poor  quesHons   Shameless  self-­‐promoHon   Talked  too  much   Didn’t  engage  the   audience   8.  Poor  design   9.  Long/boring  introducHons   10. Didn’t  meet  the  objecHves  
  30. 30. •  Take  the  survey  at  hSp://www.surveymonkey.com/s/G7ZSPBZ   •  Join  the                                                                        Group     •  www.PowerfulPanels.com   –  Watch  the  free  videos   –  Buy  the  book   –  Join  the  membership  site  –  soon!  
  31. 31. What  Were  You  Thinking?   5  Ways  to  Jumpstart  Your   CriOcal  Thinking  Skills   January  16,  2014   www.ExtraordinaryTeam.com     Kristin J. Arnold, MBA,  CMC,  CPF,  CSP                                            ©  2012    All  Rights  Reserved        Tel:  480.502.2100  or  800.589.4733   President,  QPC  Inc.  –  The  Extraordinary  Team       Fax:      480.502.2102  or  888.884.9132   11890  E  Juan  Tabo  Road,  ScoSsdale,  AZ  85255       Email:  KrisHn@ExtraordinaryTeam.com   www.ExtraordinaryTeam.com   Specializing  in   High ©  2012    All  Rights  Reserved   011   Stakes Meeting Facilitation  Team & Facilitator Training  Conversational Keynotes, Breakouts and Panels
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