3. Coaching
Defined
! A
direct
interven+on
in
an
individual
or
team’s
work
process
to
help
them
improve
their
effec+veness
or
overcome
challenges.
! Types:
Proac+ve
Performance
Coaching,
Problem
Solving
Coaching
8. The
Five
Step
Coaching
Process
1.
Inquire
&/
or
Observe
9. The
Five
Step
Coaching
Process
1.
Inquire
&
Observe
2.
Diagnose
10. The
Five
Step
Coaching
Process
1.
Inquire
&
Observe
2.
Diagnose
3.
Intervene
11. The
Five
Step
Coaching
Process
1.
Inquire
&/
or
Observe
2.
Diagnose
4.
Ac+on
3.
Intervene
Steps
12. The
Five
Step
Coaching
Process
1.
Inquire
&/
or
Observe
5.
Check-‐In
2.
Diagnose
4.
Ac+on
3.
Intervene
Steps
13. Methods
of
Coaching:
The
Chalkboard
Method
Purpose
Ask
Ques+ons
Get
more
data
on
the
table;
Uncover
percep+ons
of
problems
as
well
as
possible
solu+ons
Paraphrase/Reflect/ Stay
on
the
path
together
Summarize
Read
between
lines
Test
possible
alterna+ve
explana+ons
Offer
sugges+ons
Draw
on
your
own
experience
as
resource
Open
advocacy
Put
forth
recommended
solu+ons,
keeping
space
for
other
to
respond
Invite
alterna+ve
points
of
Catch
ques+ons,
concerns,
and
open
the
door
to
view
beXer
solu+ons