JAS Forwarding
Worldwide Presentation
November 2, 2010
 Mission Statement
 Vision
 History
 Our Success & Future Plans
 Global Organization & Services
 Compliance & Qualit...
“To be an organization that is committed to providing
service at a level of excellence that exceeds every
industry standar...
Our objective is to create lasting value to our clients
and shareholders by repeatedly and transparently
delivering the cl...
1978 JAS was founded in Milan, Italy, by Biagio Bruni; JAS initially targeted the
Italian fashion industry to reach inter...
Our Success:
 Our rapid growth and success has been possible through the use and development of highly
skilled people and...
Global
Organization
& Services
Global Organization &
Services
Global Organization &
Services
Global Organization &
Services
Global Organization &
Services
 JAS Group today:
+240 offices
+80 countries
+3,000 employees Worldwide
 Worldwide Consolidated Revenue in 2009 was
USD ...
Global Organization &
Services
 Air Freight
 Sea Freight
 Bonded Warehouses
 Brokerage
 Chartering
 Consolidations o...
“JAS forms strategic alliances with carriers that uphold the
standard of quality & value we expect to pass on to our value...
Worldwide Air & Ocean
ServicesGLOBAL STRATEGY
WAT = World Air Team members
WOT = World Ocean Team members
Core carrier ...
2009
78,263,697 Kgsshipped Worldwide
15,556,170
20%
29,766,867
38%
18,588,808
24%
14,351,852
18%
NorthEurope
Med/Africa
As...
Global Organization &
Services2010 Worldwide Core
Carriers
Worldwide
Network
Worldwide Network
• ALBANIA
• ANGOLA
• ARGENTINA
• AUSTRALIA
• AUSTRIA
• BAHRAIN
• BANGLADESH
• BELGIUM
• BRAZIL
• BULGARI...
ANGOLA
* Lobito
* Luanda
BAHRAIN
* Kingdom of
Bahrain
EGYPT
* Cairo
* El Iskandariya
(Alexandria)
* Port Said
* Sosdi
IRAQ...
JAS Europe
ALBANIA
* Tirana
AUSTRIA
* Wien
(Vienna)
BELGIUM
* Antwerp
* Brussels
* Zeebrugge
BULGARIA
* Sofia
* Varna
CYPR...
JAS Asia
PacificAUSTRALIA
* Adelaide
* Brisbane
* Cairns
* Darwin
* Melbourne
* Perth
* Sydney
BANGLADES
H
* Chittagong
* ...
JAS North
AmericaCANADA
* Montreal
* Toronto
* Vancouver
MEXICO
*
Guadalajara
* Mexico
City
* Monterrey
* Puebla
* Quereta...
JAS Central & South
AmericaARGENTINA
* Buenos
Aires
* Cordoba
* Ezeiza
* General
Roca
* Mendoza
* Rosario
* San Luis
* Tuc...
Account
Management
Account Management
 EXECUTIVE
- Ultimate accountability for
quality,
customer satisfaction and
support.
 PRODUCT TEAMS
-...
If awarded your account, JAS will deploy a tailor made implementation schedule to
ensure the best possible account managem...
Tools:
Implementation Plan & Checklist
SOP (Standard Operating Procedures)
Account
Implementation
Implementation Checkli...
JAS’ Account Management
TeamJAS will form an account management team specifically for your
traffic globally.
The ACCOUNT N...
Continuous Cost
Reduction
 Strategic Partnerships vs. Transactional Partnerships
JAS believes the real value in deliverin...
Ongoing
Support
Ongoing Support
 Quarterly Meetings (or as needed) with you and JAS’s Senior
Management
 Develop further opportunities
...
Market
Updates
JAS will continuously update you with market conditions to ensure
transparency to you and your entire suppl...
Quarterly Conference Calls/Meetings - Agenda
example
Agendas for our quarterly conference calls will be tailored
according...
Wrap Up
Wrap Up
 Global footprint is the same as all major competitors.
 Operate our own offices in all major trade lanes.
 Str...
Wrap Up
Strategic Customers
Worldwide
Wrap Up
Summar
y
 JAS Forwarding Worldwide is a full service forwarder that enters into,
manages and
maintains a collabor...
JAS WORLDWIDE
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JAS WORLDWIDE

  1. 1. JAS Forwarding Worldwide Presentation November 2, 2010
  2. 2.  Mission Statement  Vision  History  Our Success & Future Plans  Global Organization & Services  Compliance & Quality  Worldwide Network  Information Technology  Account Management  Ongoing Support  Wrap Up Agenda
  3. 3. “To be an organization that is committed to providing service at a level of excellence that exceeds every industry standard, at a price that is fair. We will accomplish this by creating an environment that encourages and rewards our employees on reaching our full potential, and puts emphasis on both competition and equality.” Mission Statement Commitment to the Mission Statement has been a fundamental reason for the exponential growth of JAS over the last thirty years. No organization can achieve the growth JAS has shown without providing exceptional service and competitive pricing to our customer base. Exceptional service comes from the people within the JAS organization, people that have been invested in by the JAS organization and that have grown as JAS has grown. There are numerous examples of people having worked through the ranks at JAS due to ability, hard work and the company’s belief in its people. A prime example is Mr. Marco Rebuffi. Having started in the Milan branch 20+ years Mr. Biagio Bruni, Founder & Chairman
  4. 4. Our objective is to create lasting value to our clients and shareholders by repeatedly and transparently delivering the client’s products safely and on time. Doing so in an atmosphere of integrity and honesty that still allows our company to prosper in the long term. Vision
  5. 5. 1978 JAS was founded in Milan, Italy, by Biagio Bruni; JAS initially targeted the Italian fashion industry to reach international markets. 1978 – 1988 During the first 10 years, JAS focuses on Europe and the Far East, which resulted in a dominant market share in countries from Italy to Japan. 1985 Originally the focus was on providing air-freight services. But by 1985, JAS expanded its service portfolio to include ocean-freight services to its rapidly-growing customer base. 1988 JAS became the No.1 IATA-ranked air-freight forwarder in Italy. Late 1980s – 1990s Networks in China, United States and South America were established, permitting a truly global presence and more evenly balanced trade flows over the three major trading zones of Europe, the Americas and the Far East. In addition, JAS invested in a series of logistics facilities in key gateway hubs to service its own operations. 2005 JAS India opened. 2006 JAS further expanded in South America, Northern Europe, Eastern Europe and the United States. 2008 JAS celebrated its 30-year anniversary. 2009 JAS concluded a massive reorganization that will transform the JAS group of companies into one global organization. 2010 JAS to open a new corporate training campus in Atlanta in Q4. History
  6. 6. Our Success:  Our rapid growth and success has been possible through the use and development of highly skilled people and leading-edge technology.  JAS puts a real emphasis on customer service which enables customer acquisition and retention.  Continued aggressive growth through a combination of organic growth and strategic acquisitions in the key markets and in key products & services By continually reinvesting in the business, we have maintained a strong and solid financial position. Future organization expansions and investment plans:  To become a USD $2 Billion company by 2012.  Continue growth pattern through organic growth and by acquisition.  Major investments in IT are all under our “Future Blue” budget which is a realignment of our business processes. Business intelligence, industry and client interface through various standardized portals are a necessity.  End of 2011 an additional 10 offices are planned to open within the USA.  Break into the top 10 forwarders in the world. Our Success & Future Plans
  7. 7. Global Organization & Services
  8. 8. Global Organization & Services
  9. 9. Global Organization & Services
  10. 10. Global Organization & Services
  11. 11. Global Organization & Services
  12. 12.  JAS Group today: +240 offices +80 countries +3,000 employees Worldwide  Worldwide Consolidated Revenue in 2009 was USD $795,699,842 Million  Business split by region : Europe 49% Asia Pacific 21% North America 18% Central & South America 12%  Privately held Global Organization & Services
  13. 13. Global Organization & Services  Air Freight  Sea Freight  Bonded Warehouses  Brokerage  Chartering  Consolidations or back-to-back in all major trade lanes  Customer Service  Customs Consultancy  Customs Documentation  E-Commerce  Flexible routings for deferred, lower-cost programs Worldwide Services  Full Integration with the JAS ORBIS system for value- added solutions  Handling of valuable goods, live animals and special commodities  Handling of dangerous and perishable goods  Inspection, Testing & Repair  Kitting  On-Time Solutions  Order Fulfillment  P.O. Management/Technology  Projects: oversized, temperature-controlled, next flight out  Quality control / inspections  Reverse Logistics  Risk Management  Security check: X- ray machines at main gateways  Sub-Assembly  Trade Consulting  Training  Trucking & Barging  Warehousing & Distribution
  14. 14. “JAS forms strategic alliances with carriers that uphold the standard of quality & value we expect to pass on to our valued customers.” Worldwide Air & Ocean Services JAS AIR SERVICES Consolidations moving in all major trade lanes. Consol or back-to-back. Project moves, temperature controlled, next flight out. Fully integrated with the JAS Orbis system for Value Added Solutions. Flexible routings available for deferred, lower cost programs. JAS OCEAN SERVICES Licensed and bonded NVOCC services. General forwarding. Contract management. Project forwarding. Fully integrated with the JAS Orbis system for Value Added Solutions. Full (FCL) and Less than Container Load (LCL) services worldwide. JAS AIR SERVICES Consolidations moving in all major trade lanes. Consol or back-to-back. Project moves, temperature controlled, next flight out. Fully integrated with the JAS Orbis system for Value Added Solutions. Flexible routings available for deferred, lower cost programs. JAS OCEAN SERVICES Licensed and bonded NVOCC services. General forwarding. Contract management. Project forwarding. Fully integrated with the JAS Orbis system for Value Added Solutions. Full (FCL) and Less than Container Load (LCL) services worldwide. Global Organization & Services
  15. 15. Worldwide Air & Ocean ServicesGLOBAL STRATEGY WAT = World Air Team members WOT = World Ocean Team members Core carrier strategy leverages 70% global volume to core and preferred partner carriers, ensuring market competitive rates while protecting capacity during shoulder and peak times. Relationships must exist at senior executive level. Carriers must report their performance during formal business reviews. Carriers place JAS in a global account status worldwide. CARRIER SELECTION CRITERIA - Global coverage - Existing relationships - Future market demand - Centralized pricing structure - Current customer base - Current volumes - Customer feedback - Partnership in developing key markets. GLOBAL STRATEGY WAT = World Air Team members WOT = World Ocean Team members Core carrier strategy leverages 70% global volume to core and preferred partner carriers, ensuring market competitive rates while protecting capacity during shoulder and peak times. Relationships must exist at senior executive level. Carriers must report their performance during formal business reviews. Carriers place JAS in a global account status worldwide. CARRIER SELECTION CRITERIA - Global coverage - Existing relationships - Future market demand - Centralized pricing structure - Current customer base - Current volumes - Customer feedback - Partnership in developing key markets. Global Organization & Services
  16. 16. 2009 78,263,697 Kgsshipped Worldwide 15,556,170 20% 29,766,867 38% 18,588,808 24% 14,351,852 18% NorthEurope Med/Africa AsiaPacific Americas Global Organization & Services 2009 213,214Teu'sshipped Worldwide 20,470 10% 97,212 45% 74,498 35% 21,035 10% NorthEurope Med/Africa Asia Pacific Americas Worldwide Air & Ocean Services
  17. 17. Global Organization & Services2010 Worldwide Core Carriers
  18. 18. Worldwide Network
  19. 19. Worldwide Network • ALBANIA • ANGOLA • ARGENTINA • AUSTRALIA • AUSTRIA • BAHRAIN • BANGLADESH • BELGIUM • BRAZIL • BULGARIA • CANADA • CHILE • CHINA • COLOMBIA • CYPRUS • CZECH REP • DENMARK • ECUADOR • EGYPT • FINLAND • FRANCE  GERMANY  GREECE  GREENLAND  HONG KONG  HUNGARY  ICELAND  INDIA  INDONESIA  IRAQ  IRELAND  ISRAEL  ITALY  JAPAN  JORDAN  KAZAKHSTAN  KENYA  KOREA, Rep of  KUWAIT  LEBANON  MACEDONIA  MALAYSIA  MALDIVES  MALTA  MEXICO  MOROCCO  NETHERLANDS  NEW ZEALAND  NORWAY  OMAN  PANAMA  PAKISTAN  PERU  PHILIPPINES  POLAND  PORTUGAL  QATAR  RUSSIAN FED  RWANDA  SAUDI ARABIA  SINGAPORE  SLOVAKIA  SOUTH AFRICA  SPAIN  SRI LANKA  SWEDEN  SWITZERLAND  TAIWAN  TANZANIA, United Rep of  THAILAND  TUNISIA  TURKEY  UGANDA  UKRAINE  U.A.E.  UNITED KINGDOM  UNITED STATES  URUGUAY  VENEZUELA  VIETNAM
  20. 20. ANGOLA * Lobito * Luanda BAHRAIN * Kingdom of Bahrain EGYPT * Cairo * El Iskandariya (Alexandria) * Port Said * Sosdi IRAQ * Baghdad * Um Qasr JAS Africa / Middle East MOROCCO * Casablanca OMAN * Ruwi / Muscat QATAR * Doha RWANDA * Kigali SAUDI ARABIA * Al Khobar * Dammam * Jeddah * Jubail * Riyadh SOUTH AFRICA * Cape Town * Durban * Johannesburg * Port Elizabeth TANZANIA, United Republic of * Dar Es Salaam TUNISIA * Tunis UGANDA * Kampala U.A.E. * Dubai 19 Countries / 32 locations Worldwide Network ISRAEL * Tel Aviv-Yafo JORDAN * Amman KENYA * Mombasa * Nairobi KUWAIT * Kuwait City LEBANON * Beirut
  21. 21. JAS Europe ALBANIA * Tirana AUSTRIA * Wien (Vienna) BELGIUM * Antwerp * Brussels * Zeebrugge BULGARIA * Sofia * Varna CYPRUS * Nicosia CZECH REP * Prague GERMANY * Berlin * Bremen * Cologne * Dusseldorf * Frankfurt * Hamburg * Hannover * Limburg * Munich * Nuernberg * Siegen * Stuttgart * Wiesbaden GREECE * Athens * Heraklion * Piraeus * Thessaloniki ITALY * Bergamo * Biella * Bologna * Brescia * Como * Florence * Genova * Livorno * Milan * Modena * Montegranaro * Naples * Padova * Parma * Rome * Torino * Trapani * Udine * Venice * Verona * Vicenza MACEDONIA * Skopje MALTA * Valletta NETHERLAND S * Amsterdam * Rotterdam NORWAY * Oslo POLAND * Gdynia * Katowice * Poznan * Warsaw PORTUGAL * Lisbon * Porto RUSSIAN FED * Moscow * St. Petersburg (ex Leningrad) SLOVAKIA * Bratislava SPAIN * Barcelona * Madrid SWEDEN * Gothenburg SWITZERLAN D * Chiasso * Novazzano * Zurich GREENLAND * Nuuk (Godthaab) HUNGARY * Budapest ICELAND * Reykjavik IRELAND * Dublin TURKEY * Istanbul * Izmir * Mersin UKRAINE * Kiev * Odessa U.K. * Aberdeen * Glasgow * London * Manchester 30 Countries / 89 Worldwide Network DENMARK * Aarhus * Copenhagen * Esbjerg FINLAND * Helsinki FRANCE * Le Havre * Lyon * Nantes * Nice * Paris
  22. 22. JAS Asia PacificAUSTRALIA * Adelaide * Brisbane * Cairns * Darwin * Melbourne * Perth * Sydney BANGLADES H * Chittagong * Dhaka KAZAKHSTAN * Almaty KOREA * Incheon * Seoul MALAYSIA * Kuala Lumpur * Penang (Georgetown) MALDIVES * Male NEW ZEALAND * Auckland * Christchurch PAKISTAN * Islamabad * Karachi * Lahore * Sialkot PHILIPPINES * Cebu * Manila SINGAPORE * Singapore SRI LANKA * Colombo INDIA * Ahmedabad * Bangalore * Chennai (Madras) * Cochin * Coimbatore * Delhi * Hyderabad * Kolkata (Calcutta) * Mumbai (Ex Bombay) * Pune * Thiruvananthanpuram (ex Trivandrum) * Vadodara INDONESIA * Jakarta JAPAN * Nagoya, Aichi * Osaka * Tokyo 19 Countries / 57 TAIWAN * Taipei THAILAND * Bangkok VIETNAM * Ho Chi Minh City Worldwide Network CHINA * Beijing * Chengdu * Dalian * Foshan * Guangzhou * Ningbo * Qingdao * Shanghai * Shenzhen * Suzhou * Tianjin * Xiamen HONG KONG * Hong Kong
  23. 23. JAS North AmericaCANADA * Montreal * Toronto * Vancouver MEXICO * Guadalajara * Mexico City * Monterrey * Puebla * Queretaro UNITED STATES * Atlanta * Boston * Charleston * Charlotte * Chicago * Cleveland * Dallas * Denver * Detroit * Houston * Los Angeles * Memphis * Miami * Milwaukee * Nashville 3 Countries / 31 Worldwide Network * New Jersey * New York * Norfolk * Raleigh- Durham * San Diego * San Francisco * Seattle * Tampa
  24. 24. JAS Central & South AmericaARGENTINA * Buenos Aires * Cordoba * Ezeiza * General Roca * Mendoza * Rosario * San Luis * Tucuman CHILE * Iquique * Santiago de Chile COLOMBIA * Barranquilla * Bogota * Buenaventura * Cali * Cartagena * Medellin * Santa Marta ECUADOR * Guayaquil * Quito PANAMA * Panama City PERU * Lima URUGUAY * Montevideo VENEZUELA * Carabobo * Caracas * La Guaira * Puerto * Cabello * Valencia 9 Countries / 38 Worldwide Network BRAZIL * Belo Horizonte * Campinas * Curitiba * Fortaleza * Guarulhos * Itajai * Manaus * Porto Alegre * Rio De Janeiro * Salvador * Santos * Sao Jose dos Campos * Sao Paulo * Vitoria
  25. 25. Account Management
  26. 26. Account Management  EXECUTIVE - Ultimate accountability for quality, customer satisfaction and support.  PRODUCT TEAMS - (Air/Ocean/Compliance/IT) - Facilitate carrier relationships - Ensure proper supply chain visibility and reporting.  REGIONAL SUPPORT - Product, Operational and Commercial responsibilities. - Champion continuous improvement - Account Management Team - Coordinate communication between Account Management Model Account Development Executive Sponsorship IT/solutions support Product Support (air/ocean/compliance) Regional Support
  27. 27. If awarded your account, JAS will deploy a tailor made implementation schedule to ensure the best possible account management for you and your suppliers & customers. Our Goal is to efficiently transition major new business so as to quickly reach Optimal Satisfaction and productivity levels through the development of standards for account training, measurement, superior service and proper follow-up. “Openness, Honesty, Reliability and Character will define our relationship.” Account Implementation Account Management
  28. 28. Tools: Implementation Plan & Checklist SOP (Standard Operating Procedures) Account Implementation Implementation Checklist Account Management
  29. 29. JAS’ Account Management TeamJAS will form an account management team specifically for your traffic globally. The ACCOUNT NAME Account Management Team is appointed of:  Executive VP Operations  Worldwide Project Team Leader  Region specific Global Account Managers An operations team will also be formed according to the lanes/countries involved. The members appointed will be composed of experience and knowledge in handling ACCOUNT NAME’s account, with exclusive dedication. All JAS offices involved, in whatever capacity, will have a direct line of reporting to Account Management
  30. 30. Continuous Cost Reduction  Strategic Partnerships vs. Transactional Partnerships JAS believes the real value in delivering supply chain services occurs when companies come together to form strong partnerships that invest heavily in human resources, time, and strategic alliances. It has been JAS’s experience that these partnerships tend to not only maximize the resources in terms of real dollars saved, but also in intangible items, such as greater innovation, flexibility, consistency, efficient problem resolution, and greater customer satisfaction (internal and external). Account Management
  31. 31. Ongoing Support
  32. 32. Ongoing Support  Quarterly Meetings (or as needed) with you and JAS’s Senior Management  Develop further opportunities  Address and correct outstanding issues  Discuss market challenges  Exchange ideas  Develop and execute corrective action plans  This results in…  Coordinated Strategies  Shared resources  A more integrated approach (synergies among the groups)  Pooled negotiating power (leverage gain)  Continuous improvement is driven together! Continuous Improvement / Communication
  33. 33. Market Updates JAS will continuously update you with market conditions to ensure transparency to you and your entire supply chain. Ongoing Support
  34. 34. Quarterly Conference Calls/Meetings - Agenda example Agendas for our quarterly conference calls will be tailored accordingly, but based on the following premise:  Market updates  Compliance  ACCOUNT NAME’s Surveys  Orbis, customer portal, activity reporting  Lane/shipment review  Global Account Management  Expectations  Regional Points of Interest  Improvement areas  Escalation paths Ongoing Support
  35. 35. Wrap Up
  36. 36. Wrap Up  Global footprint is the same as all major competitors.  Operate our own offices in all major trade lanes.  Structured Global Account Management Program which engages subject matter experts – Regional & Global Executives.  Proactive vs. Reactive approach taken in all aspects of our business (commercial development, operations, product management, implementation & transition of business, compliance and I.T.).  Very flexible which allows us to react quickly due to a flat management structure.  Reduce logistics costs by leveraging all modes into a bundled solution. JAS Forwarding Worldwide is best described as: * Strategic * Client Committed * Pro-Active * Valuing Tradition * Investment Minded * Innovative What Separates JAS No longer one of the many…… ….one of the few
  37. 37. Wrap Up Strategic Customers Worldwide
  38. 38. Wrap Up Summar y  JAS Forwarding Worldwide is a full service forwarder that enters into, manages and maintains a collaborative “CAN DO” approach with its clients. Experience, expertise and specialization means your account will receive “best fit / best price” solutions. JAS is 100% committed to making the relationship with you mutually successful. JAS management and operating systems are world class quality and are easily transitioned into your account. Simplicity – implying it is basic – is one of the key factors in our proposal and service. The uncomplicated nature and straight forward application of international forwarding practice and principles should be well demonstrated within our presentation.

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