- Username krianbalma
- Follow
- Name Brian Kalma
- Location Henderson, United States
- Work Director of User Experience at Zappos.com
- Industry Technology / Internet
- About This is my post, there are many like it but this one is mine!
- Website www.zappos.com
- Tags Zappos, internet, user experience, product management, zappos.com, customer service
- Joined Aug 08
- Presentations 3, Documents 0
- Following 0, Followers 12
Extending the Customer Experien…
Zappos eDay Presentation
Zappos P&G Presentation 8-20-08
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