Etcetera Progress Report (2009-Dec-01)

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A brief progress report on Etcetera, the Educational Technology Center's system for equipment tracking and service reports.

A brief progress report on Etcetera, the Educational Technology Center's system for equipment tracking and service reports.

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  • 1. PROJECT DATE CLIENT 2009 / 12 / 2 MISSOURI STATE UNIVERSITY
  • 2. EQUIPMENT INVENTORY SEARCHABLE ACCESS TO EVERY PIECE OF EQUIPMENT OWNED OR INSTALLED BY ETC
  • 3. EQUIPMENT INVENTORY SEARCHABLE ACCESS TO EVERY PIECE OF EQUIPMENT OWNED OR INSTALLED BY ETC
  • 4. EQUIPMENT SERVICE TICKETS & WORK ORDERS FULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE
  • 5. EQUIPMENT SERVICE TICKETS & WORK ORDERS FULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE
  • 6. EQUIPMENT SERVICE TICKETS & WORK ORDERS FULL-DETAIL TICKETS ON PROBLEMS SUBMITTED BY ETC’S PATRONS, INCLUDING FACULTY AND STAFF OF MISSOURI STATE
  • 7. EQUIPMENT CHECKOUT & DELIVERY TICKETS PATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY
  • 8. EQUIPMENT CHECKOUT & DELIVERY TICKETS PATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY
  • 9. EQUIPMENT CHECKOUT & DELIVERY TICKETS PATRONS RESERVING EQUIPMENT CAN DO SO ONLINE AND VIEW THE STATUS AND EQUIPMENT ATTACHED ON THEIR DELIVERY
  • 10. Coming soon: reporting Completely customizable reports application Generate reports per-department or per-building How many people are checking out projectors? Cameras? PA systems? Which department submits the most work orders? Which technician has the most open work orders? Closed?
  • 11. Coming soon: mLab management Easy-access room usage logging Help Desk workers can log who goes in and out of multimedia lab editing rooms with just two clicks Problem ticket logging with lab computers If a lab computer is malfunctioning, workers can log the issue and the lab manager can investigate it
  • 12. By the numbers 5563 equipment items 324 organizational units 373 equipment categories 91 locations on campus 197 equipment manufacturers 331 checkout tickets (FY) 956 work orders 17 users
  • 13. Brief technicals Written in Python using the Django web framework Web page templates use HTML5, CSS3 and JavaScript (with jQuery) Hosted on our Mac OS X 10.5 Server with Apache All data stored in a PostgreSQL database Code version tracking and control through Git, hosted on Github Built using all free and open-source tools (aside from the server OS)
  • 14. What it all means Python & Django: insanely easy to learn, quick to use, lots of control Web standards-compliant languages: it works in more browsers Rock-solid Mac OS X hosting with industry-standard server software PostgreSQL database is built for speed and stability Distributed code versioning allows me to update server remotely Open-source tools keeps costs down during development