The Future of Interlibrary Loan: How Do We Get There? Beth Posner Head of Interlibrary Loan Services Mina Rees Library The CUNY Graduate Center [email_address]

The Roadmap From the Past Values Mission History Through the Present Current Landscape Successes and Challenges Wider Trends To the Future What do we want the future to look like? What can we do to prepare? The Future is Now – NYS IDS Project

From the Past

Values

Mission

History

Through the Present

Current Landscape

Successes and Challenges

Wider Trends

To the Future

What do we want the future to look like?

What can we do to prepare?

The Future is Now – NYS IDS Project

The Past History of ILL Mission Values Development of Copyright Law Codes and standards Technology Communications Delivery OCLC

History of ILL

Mission

Values

Development of

Copyright Law

Codes and standards

Technology

Communications

Delivery

OCLC

The Present – A Complex Landscape www Catalogs DB’s FIND GET Authen- ticate Resource Sharing Interlibrary Loan DELIVERY HTTP HTTPS SIP, NCIP , LDAP , Kerberos, proprietary, Shibboleth, etc . Z39.50 , OpenURL HTTP. HTTPS NCIP ISO ILL , GSM Postal, Commercial Delivery, Email , Fax , Post, OpenURL , Ariel, Odyssey, Relais Request Transfer Message Not implemented Some implementations Widely implemented DCB Doesn’t interoperate Selective interoperation Works HTTP HTTPS OpenURL, proprietary, Z39.50 , etc . X a standard X not a standard

The Present – Successes OCLC ~ 10 million transactions/year ILLiad Reciprocal Agreements (LVIS) IFLA voucher scheme

OCLC ~ 10 million transactions/year

ILLiad

Reciprocal Agreements (LVIS)

IFLA voucher scheme

The Present – Challenges Slow Expensive Labor intensive Confusing

Slow

Expensive

Labor intensive

Confusing

Opportunities in Related Fields Education Technology Information Communication Demographics Museums and archives Politics Environment

Education

Technology

Information

Communication

Demographics

Museums and archives

Politics

Environment

Trends Globalization

Globalization

Trends Privacy

Privacy

Trends Piracy

Piracy

Trends The Long Tail

The Long Tail

Trends Digitization

Digitization

Trends Open Access Publishing

Open Access Publishing

Trends Millenial Generation Expectations

Millenial Generation Expectations

Trends Mobility

Mobility

Trends Web 2.0

Web 2.0

Trends Open Source Technology

Open Source Technology

What Do We Want the Future to Look Like? For ILL Staff For Patrons (and non-patrons) For Libraries For Publishers For Authors

For ILL Staff

For Patrons (and non-patrons)

For Libraries

For Publishers

For Authors

What Can We Do To Prepare? Be ready for change and to be change agents Keep up with hot topics Look beyond libraries Involve all ILL staff and ILL patrons Learn about other library departments/functions

Be ready for change and to be change agents

Keep up with hot topics

Look beyond libraries

Involve all ILL staff and ILL patrons

Learn about other library departments/functions

The Future is Now Libraries are already Rethinking Policies Pay all reasonable ILL fees for patrons. Lend to countries around the world. Digitize items that you cannot lend. Allow audiovisual material and new items to circulate to non-patrons. Negotiate license language so that e-serials can be lent and borrowed, subject to the same copyright guidelines as print material. Lend old bound journals. Allow renewals if not needed in your library. Automatic renewals.

Libraries are already Rethinking Policies

Pay all reasonable ILL fees for patrons.

Lend to countries around the world.

Digitize items that you cannot lend.

Allow audiovisual material and new items to circulate to non-patrons.

Negotiate license language so that e-serials can be lent and borrowed, subject to the same copyright guidelines as print material.

Lend old bound journals.

Allow renewals if not needed in your library.

Automatic renewals.

The Future is Now Libraries are already Rethinking Procedures Set up open url resolvers so patrons can make requests for articles or books directly. Use WorldCat Direct Request and custom holdings so that ILL requests can be unmediated. Use ILL management software. Post interlibrary loan articles online. Consider keeping basic services free and charging for quicker delivery.

Libraries are already Rethinking Procedures

Set up open url resolvers so patrons can make requests for articles or books directly.

Use WorldCat Direct Request and custom holdings so that ILL requests can be unmediated.

Use ILL management software.

Post interlibrary loan articles online.

Consider keeping basic services free and charging for quicker delivery.

The Future is Now Libraries are already Rethinking Services Joining consortias that use shared circulation systems for book borrowing. Providing online request forms. Buying material from booksellers or document suppliers. Paying for scanning of rare items from research libraries. Home delivery. Document delivery of local holdings for patrons. Publicizing plug-ins that allow people to search library catalogs when they are searching online bookstores. Circulate copies of your library’s dissertations. Lending internationally https://www3.oclc.org/app/gac/ http://www.bookswim.com/ http://bookburro.org/ Internet archive Worldcat.org Worldcat local Netflix Worldcat Navigator

Libraries are already Rethinking Services

Joining consortias that use shared circulation systems for book borrowing.

Providing online request forms.

Buying material from booksellers or document suppliers.

Paying for scanning of rare items from research libraries.

Home delivery.

Document delivery of local holdings for patrons.

Publicizing plug-ins that allow people to search library catalogs when they are searching online bookstores.

Circulate copies of your library’s dissertations.

Lending internationally https://www3.oclc.org/app/gac/

http://www.bookswim.com/

http://bookburro.org/

Internet archive

Worldcat.org

Worldcat local

Netflix

Worldcat Navigator

The Future is Now Case Study – The IDS Project Statistics E-licenses Mentors http://www.idsproject.org/

Case Study – The IDS Project

Statistics

E-licenses

Mentors

http://www.idsproject.org/

Thank You Beth Posner Head of Interlibrary Loan Services Mina Rees Library The CUNY Graduate Center [email_address]

Beth Posner

Head of Interlibrary Loan Services

Mina Rees Library

The CUNY Graduate Center

[email_address]