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  • 1. OCLC Online Computer Library Center OCLC Update Nelinet ILL Conference June 1, 2007 Amy Lytle Product Manager, Library Usage Statistics OCLC, Inc lytlea@oclc.org
  • 2. OCLC Online Computer Library Center Agenda The consumer platform WorldCat Local WorldCat Direct The sharing network WorldCat Resource Sharing enhancements 2
  • 3. OCLC Online Computer Library Center Consumer Platform
  • 4. OCLC Online Computer Library Center http://worldcat.org Information consumer platform Reach users where they are online Represent your entire capacity Gain economies of scale via cooperation 4
  • 5. OCLC Online Computer Library Center 5
  • 6. OCLC Online Computer Library Center 6
  • 7. OCLC Online Computer Library Center WorldCat.org “1.0” – Sort 7
  • 8. OCLC Online Computer Library Center WorldCat.org “1.0” – Advanced search 8
  • 9. OCLC Online Computer Library Center 9
  • 10. OCLC Online Computer Library Center Before 10
  • 11. OCLC Online Computer Library Center NOW 11
  • 12. OCLC Online Computer Library Center 12
  • 13. OCLC Online Computer Library Center WorldCat Search Traffic 120 Millions 100 80 Open WorldCat 60 Group Catalog WorldCat on FS 40 20 0 FY03 FY04 FY05 FY06 13
  • 14. OCLC Online Computer Library Center Clicks to Library Services 600000 500000 400000 300000 200000 100000 0 Mar '06 May '06 Jan '06 Feb '06 Apr '06 Jul '06 Oct '06 Jun '06 Aug '06 Sep '06 14
  • 15. OCLC Online Computer Library Center WorldCat.org Firefox Google Yahoo! 15
  • 16. OCLC Online Computer Library Center Beyond the book FirstSearch Base Package content indexed in WorldCat.org ArticleFirst, ERIC, GPO, Medline Resolution to full text from WorldCat.org Links to full text for free materials Full text on OCLC (ECO, WilsonSelect) as authenticated Full text hosted outside OCLC, via local resolver 16
  • 17. OCLC Online Computer Library Center Social Networking Personal customization Citation & bibliography management Ratings, reviews, recommendations Tagging and personal cataloging 17
  • 18. OCLC Online Computer Library Center 18
  • 19. OCLC Online Computer Library Center Partner program NETWORK INTERFACE SERVICES NETWORK INTERFACE SERVICES 19
  • 20. OCLC Online Computer Library Center Via Google Book Search 20
  • 21. OCLC Online Computer Library Center Via Google Book Search 21
  • 22. OCLC Online Computer Library Center Via Live Academic Search 22
  • 23. OCLC Online Computer Library Center WorldCat Local
  • 24. OCLC Online Computer Library Center WorldCat Local http://www.lib.washington.edu/ Premium service on worldcat.org platform Customized branding Customized relevancy ranking Library Group Customized facets Customized delivery Piloting now; releasing later this year 24
  • 25. OCLC Online Computer Library Center Article 25
  • 26. OCLC Online Computer Library Center Book 26
  • 27. OCLC Online Computer Library Center WorldCat Direct
  • 28. OCLC Online Computer Library Center WorldCat Direct Automating circulation functions in traditional sharing workflows to remove duplicate staff effort leverage investments in local systems get the item to the consumer faster Facilitating home delivery at discretion of lending library 28
  • 29. OCLC Online Computer Library Center WorldCat Direct Pilot 12 Montana libraries 10 public, 1 community college & 1 school 10 piloting circ interop All piloting home delivery Discovery via FirstSearch or the local opac WorldCat.org in development Packaging materials, postage and metering equipment – using USPS Patron and staff surveys throughout pilot Kick-off early May 29
  • 30. OCLC Online Computer Library Center Patron Perspective—Item Request Authentication/ Request passed to validation via WorldCat Resource NCIP Sharing Patron places request Library circulation WCRS system Item delivered HOME 30 LIBRARY
  • 31. OCLC Online Computer Library Center Lending Library Perspective – Item Request NCIP Place Hold Request in message sent WorldCat Resource Sharing Library circulation system WorldCat Resource Sharing updated — NCIP Check-out Item found message sent WCRS and sent to patron 31
  • 32. OCLC Online Computer Library Center Lending Library Perspective – Item Returned WorldCat NCIP Check-in Resource Sharing Message Sent is updated Item is Library circulation Library WCRS returned system 32
  • 33. OCLC Online Computer Library Center Sharing Network
  • 34. OCLC Online Computer Library Center Sharing Network 164 million requests generated since inception. Roughly 1 million requests created each month. About 30% of requests are patron generated. Over 9100 libraries are on the WorldCat Resource Sharing network today. Over 600K requests have been deflected since July 2006. Roughly $1.5-2.5 million savings in staff time! 34
  • 35. OCLC Online Computer Library Center Sharing Network 94% of requests are filled by the third lender Less than 0.5% of requests need to go beyond five lenders 35
  • 36. OCLC Online Computer Library Center WorldCat Resource Sharing Enhancements
  • 37. OCLC Online Computer Library Center WorldCat Resource Sharing-recent Deflection of e-Audiobooks Completed request searching Electronic delivery address fields in workform and constant data 37
  • 38. OCLC Online Computer Library Center WorldCat Resource Sharing-planned Improved printing (June/July/Aug) .PDF export of shipping labels Followed by bookstraps and 1/2-per-page GAC affiliations exposed on pending & in-process requests (July) Additional search parameters for completed request searching (July/Aug) New IFM Report for inter-group borrowing (SHARES GAC in June, expanding to other groups in FA2007) 38
  • 39. OCLC Online Computer Library Center Sample output 39
  • 40. OCLC Online Computer Library Center Policy Directory Overhauling User Interface as well as… Calendar for library schedule as well as supplier/non- supplier status Deflection on IFM, max cost Reciprocal agreements more obvious Exposing information via web services ILLiad VDX Target release in July/Aug 40
  • 41. OCLC Online Computer Library Center ILL Fee Management Expansion for non-WCRS request activity Extension to end-user payment Online content Home delivery Deflection 41
  • 42. OCLC Online Computer Library Center ILLiad Hosting Upgrades to 7.2 for OCLC-hosted sites need to be complete by June Add-on package for premium services under development 42
  • 43. OCLC Online Computer Library Center Questions/Comments? 43