OCLC Resource Sharing Stats Overview

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OCLC Resource Sharing Stats Overview

  1. 1. OCLC Online Computer Library Center OCLC Resource Sharing Stats Overview Amy Lytle Product Manager, Library Usage Statistics
  2. 2. OCLC Online Computer Library Center Discussion Topics Overview of Resource Sharing Reports Key Measures Life of a Request How to Receive Reports Automatically
  3. 3. OCLC Online Computer Library Center Where to Find Your RS Stats Stats Website www.stats.oclc.org AKA “CUSP” Central Usage Statistics Portal Includes Stats for many OCLC services FirstSearch/COUNTER Cataloging Digital Collections and… Resource Sharing!
  4. 4. OCLC Online Computer Library Center
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  16. 16. OCLC Online Computer Library Center Key Measures Requests Initiated Requests Received Requests Filled and Unfilled Average Turnaround Time
  17. 17. OCLC Online Computer Library Center Requests Initiated Counts the number of requests generated during a specified month Represents the creation date for a request Each request is Counted once in the Borrower Activity Overview Report Counted each time a request is passed to a library in the Borrower Transaction-Level Detail Report
  18. 18. OCLC Online Computer Library Center Requests Received Counts the number of requests received during a specified month Does not take into account the date a request was initiated Each request is Counted each time a request is received by your library in the Lender Activity Overview Report Counted each time a request is received by your library in the Lender Transaction-Level Detail Report
  19. 19. OCLC Online Computer Library Center Requests Filled & Unfilled Lending library Filled dates Generated when request status = Shipped Borrowing library Filled dates Generated when request status = Received Lending library Unfilled dates Generated when request is passed on or library is last in list and marks item as not to be filled (automated or review) Also used in Borrower Transaction-Level Detail Report Borrowing library Unfilled dates Generated by Borrower when request reaches end of lender string and is returned as unfilled.
  20. 20. OCLC Online Computer Library Center Average Turnaround Times: Filled Requests Borrower Activity Overview Report Request initiated – Request received by borrower Counts entire time request spends traveling through lender string Borrower Transaction-Level Detail Report Request initiated – Request received by borrower Counts only the time the request spent with the library that actually filled the request Both Lender Reports Request received – Request shipped Requests received multiple times: only the turnaround time for the request that is filled
  21. 21. OCLC Online Computer Library Center Average Turnaround Times: Unfilled Requests Borrower Activity Overview Report Request initiated – Request marked unfilled by borrower Counts entire time request spends traveling through lender string Borrower Transaction-Level Detail Report Request initiated – Request unfilled by lender Counts time with each library in lending string separately Both Lender Reports Request received – Request passed to next lender in string Requests received multiple times: counts turnaround time for each request that is passed to next lender separately
  22. 22. OCLC Online Computer Library Center A Day In The Life Of … Action: Initiate a Request Borrower Reports Lender Reports Activity Overview None: Lenders count requests received Resource Sharing Stats Group Overview Group Detail
  23. 23. OCLC Online Computer Library Center A Day In The Life Of … Action: Receive a Request Borrower Reports Lender Reports Transaction-Level Activity Overview Detail – each time a Transaction-Level lender receives a Detail request Resource Sharing Stats Group Overview Group Detail
  24. 24. OCLC Online Computer Library Center A Day In The Life Of … Action: Fill a Request Borrower Reports Lender Reports None – requests are Activity Overview counted when they are Transaction-Level marked as received, Detail not when the lender(s) Resource Sharing Stats mark them as shipped Group Overview Group Detail
  25. 25. OCLC Online Computer Library Center A Day In The Life Of … Action: Pass on Request (aka Unfilled) Borrower Reports Lender Reports Reasons for No Activity Overview Transaction-Level Transaction-Level Detail Detail Not in Resource Resource Sharing Stats Sharing Stats Report – Reasons for No the Borrower report Group Overview uses the Borrower Unfilled date, not the Group Detail lender date
  26. 26. OCLC Online Computer Library Center A Day In The Life Of … Action: Receive a Request Borrower Reports Lender Reports Activity Overview Resource Sharing Stats Transaction-Level Detail IFM Report, assuming Borrower specified IFM & Resource Sharing Stats – Maxcost was set for last lender only Lender agreed to IFM & IFM Report, assuming cost less than or equal to Maxcost Lender agreed to IFM & cost less than or equal to Borrower marked item as Maxcost received Borrower marked item as received Group reports
  27. 27. OCLC Online Computer Library Center A Day In The Life Of … Action: Unfilled Request Borrower Reports Lender Reports Activity Overview Resource Sharing Stats Transaction-Level Detail IFM Report, assuming Borrower specified IFM & Resource Sharing Stats – Last Maxcost was set Lender or end-of-line only Lender agreed to IFM & cost IFM Report, assuming less than or equal to Maxcost Lender agreed to IFM & cost Borrower marked item as less than or equal to Maxcost received Borrower marked item as received Group reports
  28. 28. OCLC Online Computer Library Center Requesting Reports Via E-mail Quick tutorial
  29. 29. OCLC Online Computer Library Center Click on the “E-mail” Click on the “E-mail” Button Below Button Below
  30. 30. OCLC Online Computer Library Center The name of the report appears in the blue frame. Enter as many e-mail addresses as you wish, separated by semi-colon. Click on the “Send Monthly” box, choose your format and style, then click “save” to receive reports automatically.
  31. 31. OCLC Online Computer Library Center Requesting a Report Immediately You may also click the “Send Now” button to have the report sent immediately You will see a confirmation message in the blue bar.
  32. 32. OCLC Online Computer Library Center Confirmation that the report was e-mailed to the addresses you entered
  33. 33. OCLC Online Computer Library Center Administrivia Reports are sent around the 10th of each month You may sign up to have as many reports as you wish e-mailed automatically Each report must be requested separately Clicking the “Delete” button deletes only the report listed in the blue bar; not other reports you may have asked to receive via e- mail. A confirmation message appears in the blue bar, letting you know that the report was deleted from the e-mail requests You can see which reports you have opted to receive by clicking the “List All” Button From the “list all” screen, you can edit/delete requests for reports Clicking the “Edit” button beside a report lets you edit e-mail addresses and change the format and style of the reports you elect to receive
  34. 34. OCLC Online Computer Library Center Result of Clicking on “List All” Click on the “edit” link to change e-mail addresses, opt out of the “send monthly” option, and/or change the format and style of the e-mailed report.
  35. 35. OCLC Online Computer Library Center Thank you for listening! Questions? Comments? Amy Lytle Product Manager, Library Usage Statistics lytlea@oclc.org or 800.848.5878 x 5212

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