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Nuts and Bolts or  Stitches and Sutures Web2.0 @ in a Medical Library Arlene Freed, MLS, AHIP Manager Web-Based Resources ...
Agenda <ul><li>Describe the Health Science Libraries (HSL) at Hartford Hospital </li></ul><ul><li>Demonstrate the Web2.0 t...
A little about Hartford Hospital <ul><li>a major tertiary care, community health care center </li></ul><ul><li>an acute ca...
A little more about Hartford Hospital <ul><li>6000+ person staff </li></ul><ul><li>600+ beds </li></ul><ul><li>970+ medica...
Services of the Health Science Libraries <ul><li>Reference </li></ul><ul><li>Education </li></ul><ul><li>Document Delivery...
Who provides all these library services? <ul><li>We do! </li></ul><ul><li>The Health Science Libraries </li></ul><ul><li>7...
We primarily support patient care <ul><li>Knowledge Based Decision Support  for clinical and administrative staff, or… </l...
We are….
In addition to patient care, we also stitch together: <ul><li>Research </li></ul><ul><ul><li>Grant writing </li></ul></ul>...
What are sutures? <ul><li>Sutures are the stitches that doctors, and especially surgeons, use  to hold  skin, internal org...
Why Do medical librarians need sutures?  <ul><li>To  bring together  ( suture ) clinicians and administrators with the inf...
Which stitches, which sutures? <ul><li>Blog </li></ul><ul><li>RSS Reader </li></ul><ul><li>Wiki </li></ul><ul><li>Del.icio...
<ul><li>Create strong, not-toxic connections among library staff </li></ul><ul><ul><li>The Health Science Libraries are lo...
RSS Reader <ul><li>Today’s Health Administration News </li></ul><ul><li>Individual RSS readers support the work of adminis...
Wiki <ul><li>Educate: suture residents with the knowledge-based knowledge they need </li></ul><ul><li>Increase copyright c...
Del.icio.us <ul><li>Facilitate sharing of resources </li></ul><ul><li>Allow students to “take home” bookmarking skills </l...
Do medical librarians in other hospitals use social networking? <ul><li>Social Networking Survey </li></ul><ul><li>Summer ...
What is your opinion of the importance of the following technologies for sections, chapters, and SIGs of MLA? <ul><li>When...
How often do you use the following collaborative software in your personal life? <ul><li>When asked about blogs, wikis, me...
How often do you use the following collaborative software in your professional life? <ul><li>When asked about blogs, wikis...
<ul><li>Blogger / Blogspot  (e.g., MLA’s Lori Zipper's Patient Safety blog) 27 5% </li></ul><ul><li>Bloglines 21 4% </li><...
<ul><li>There  is  a difference between </li></ul><ul><ul><li>An academic or public library’s mission to share information...
Hospital limitations  <ul><ul><li>Residents want to use IM… hospital telecommunications dept. doesn’t want to open IM avai...
Summing up: even with all the hospital’s concerns &  limitations: <ul><li>It is important for library staff to keep up wit...
Questions? Ask Jan Marlowe, or me! <ul><li>Arlene Freed, MLS, AHIP </li></ul><ul><li>Manager Web-Based Resources </li></ul...
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Nuts and Bolts or Stitches and Sutures

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  • Transcript of "Nuts and Bolts or Stitches and Sutures"

    1. 1. Nuts and Bolts or Stitches and Sutures Web2.0 @ in a Medical Library Arlene Freed, MLS, AHIP Manager Web-Based Resources Health Science Libraries Hartford Hospital
    2. 2. Agenda <ul><li>Describe the Health Science Libraries (HSL) at Hartford Hospital </li></ul><ul><li>Demonstrate the Web2.0 tools (Stitches & Sutures) used by the HSL </li></ul><ul><li>Discuss the integration of Web2.0 tools into a secure/proprietary institution </li></ul>
    3. 3. A little about Hartford Hospital <ul><li>a major tertiary care, community health care center </li></ul><ul><li>an acute care urban hospital </li></ul><ul><li>2 campuses in Hartford, CT </li></ul><ul><li>1 campus in Newington, CT </li></ul><ul><li>4 satellite locations </li></ul><ul><li>local doctor’s buildings </li></ul><ul><li>2 nursing homes </li></ul><ul><li>1 assisted living facility </li></ul>
    4. 4. A little more about Hartford Hospital <ul><li>6000+ person staff </li></ul><ul><li>600+ beds </li></ul><ul><li>970+ medical staff </li></ul><ul><li>1500 nurses </li></ul><ul><li>80,000 emergency room visits </li></ul><ul><li>113,000 outpatient visits </li></ul>
    5. 5. Services of the Health Science Libraries <ul><li>Reference </li></ul><ul><li>Education </li></ul><ul><li>Document Delivery </li></ul><ul><li>Searching (patient care, research, publication) </li></ul><ul><li>Point-of-care information specialists (Clinical Librarians) </li></ul><ul><li>Online access to resources in-house & remotely </li></ul>
    6. 6. Who provides all these library services? <ul><li>We do! </li></ul><ul><li>The Health Science Libraries </li></ul><ul><li>7 professional librarians </li></ul><ul><li>8 support staff </li></ul><ul><li>We also provide library services to </li></ul><ul><li>Connecticut Children’s Medical Center (Hartford) </li></ul><ul><li>Midstate Medical Center (Meriden) </li></ul>
    7. 7. We primarily support patient care <ul><li>Knowledge Based Decision Support for clinical and administrative staff, or… </li></ul><ul><li>We connect those who deliver healthcare with the information they need to do their jobs where ever and when ever they need it. </li></ul><ul><ul><li>Access to online & print knowledge-based resources </li></ul></ul><ul><ul><li>Clinical Librarians </li></ul></ul><ul><ul><li>Reference/searching/document delivery services </li></ul></ul>
    8. 8. We are….
    9. 9. In addition to patient care, we also stitch together: <ul><li>Research </li></ul><ul><ul><li>Grant writing </li></ul></ul><ul><ul><li>Magnet Nursing </li></ul></ul><ul><ul><li>Writing/publishing, articles, books, posters, presentations </li></ul></ul><ul><li>Education and continuous learning </li></ul><ul><ul><li>Database searching </li></ul></ul><ul><ul><ul><li>Medline, CINAHL, PsychINFO </li></ul></ul></ul><ul><ul><ul><li>Searching for Evidence </li></ul></ul></ul><ul><ul><li>Technology/Skills Development </li></ul></ul><ul><ul><li>Internet Skills </li></ul></ul><ul><ul><li>PowerPoint </li></ul></ul><ul><ul><li>RSS </li></ul></ul><ul><ul><li>Copyright Issues </li></ul></ul>
    10. 10. What are sutures? <ul><li>Sutures are the stitches that doctors, and especially surgeons, use to hold skin, internal organs, blood vessels and all other tissues of the human body together . </li></ul><ul><li>They must be strong (so they do not break), non-toxic and hypoallergenic (to avoid adverse reactions in the body), and flexible (so they can be tied and knotted easily). </li></ul>Wikipedia
    11. 11. Why Do medical librarians need sutures? <ul><li>To bring together ( suture ) clinicians and administrators with the information they need to do their jobs. </li></ul><ul><li>To facilitate the sharing of needed information </li></ul><ul><li>To market the libraries </li></ul><ul><li>To justify the hospital’s financial commitment to us </li></ul>
    12. 12. Which stitches, which sutures? <ul><li>Blog </li></ul><ul><li>RSS Reader </li></ul><ul><li>Wiki </li></ul><ul><li>Del.icio.us </li></ul>
    13. 13. <ul><li>Create strong, not-toxic connections among library staff </li></ul><ul><ul><li>The Health Science Libraries are located in 3 different buildings </li></ul></ul><ul><ul><ul><li>Medical Library - Conklin Building </li></ul></ul></ul><ul><ul><ul><li>Robinson Library – ERC Building </li></ul></ul></ul><ul><ul><ul><li>Institute of Living Medical Library – Research Building, IOL </li></ul></ul></ul><ul><li>Facilitate flexible internal communication </li></ul><ul><li>Present librarians as the introducers of cutting edge technology in the institution </li></ul>Blog http:// [email_address]
    14. 14. RSS Reader <ul><li>Today’s Health Administration News </li></ul><ul><li>Individual RSS readers support the work of administrators, doctors, others (e.g. VP of Quality & Safety, Transplant, PR) </li></ul><ul><li>Present librarians as the introducers of cutting edge technology in the institution </li></ul><ul><li>Subscriber comments </li></ul><ul><li>Serendipitous mistake </li></ul><ul><li>http://google.com/reader </li></ul>
    15. 15. Wiki <ul><li>Educate: suture residents with the knowledge-based knowledge they need </li></ul><ul><li>Increase copyright compliance, reduce corporate risk </li></ul><ul><li>Present librarians as the introducers of cutting edge technology in the institution </li></ul><ul><li>http:// micuwiki.pbwiki.com / </li></ul>
    16. 16. Del.icio.us <ul><li>Facilitate sharing of resources </li></ul><ul><li>Allow students to “take home” bookmarking skills </li></ul><ul><li>Present librarians as the introducers of cutting edge technology in the institution </li></ul>
    17. 17. Do medical librarians in other hospitals use social networking? <ul><li>Social Networking Survey </li></ul><ul><li>Summer 2007 </li></ul><ul><li>495 medical libraries reported </li></ul><ul><li>150 (30%) hospital libraries </li></ul>
    18. 18. What is your opinion of the importance of the following technologies for sections, chapters, and SIGs of MLA? <ul><li>When asked about blogs, wikis, media sharing, RSS news feeds, IM, web-based office tools and social networking services: </li></ul><ul><li>An average of about 58% responded that they were VERY IMPORTANT or SOMEWHAT IMPORTANT . </li></ul>
    19. 19. How often do you use the following collaborative software in your personal life? <ul><li>When asked about blogs, wikis, media sharing, RSS news feeds, IM, web-based office tools and social networking services: </li></ul><ul><li>An average of about 27% responded that they use collaborative software daily or weekly . </li></ul>
    20. 20. How often do you use the following collaborative software in your professional life? <ul><li>When asked about blogs, wikis, media sharing, RSS news feeds, IM, web-based office tools and social networking services: </li></ul><ul><li>An average of about 35% responded that they use collaborative software daily or weekly . </li></ul>
    21. 21. <ul><li>Blogger / Blogspot (e.g., MLA’s Lori Zipper's Patient Safety blog) 27 5% </li></ul><ul><li>Bloglines 21 4% </li></ul><ul><li>Wordpress.com blogs (e.g., OMG tuna is kewl) 15 3% </li></ul><ul><li>Blogs installed on individual sites (e.g., Mark Funk's MLA blog) 14 3% </li></ul><ul><li>del.icio.us 20 4% </li></ul><ul><li>Facebook 89 18% </li></ul><ul><li>flickr (e.g., MLA annual meeting photos from Dale Prince) 33 7% </li></ul><ul><li>LinkedIn 21 4% </li></ul><ul><li>MySpace (e.g., any of the &quot;medical librarian&quot; MySpace pages). 97 20% </li></ul><ul><li>Wikipedia (e.g., the MLA entry on Wikipedia). 8 2% </li></ul><ul><li>Hospital Libraries Section Wiki Space on Wikispaces.com. 10 2% </li></ul><ul><li>YouTube (e.g., a tour of NW U's Galter Health Sciences Library). 79 16% </li></ul><ul><li>Podcasts (e.g., the NLM director's weekly update 16 3% </li></ul><ul><li>Chat/IM 74 15% </li></ul><ul><ul><li>No Websites or applications are blocked 325 66% </li></ul></ul>Does your work network block access to any of the following websites?
    22. 22. <ul><li>There is a difference between </li></ul><ul><ul><li>An academic or public library’s mission to share information </li></ul></ul><ul><ul><li>A proprietary/secure institutions’ library’s mission to protect information </li></ul></ul><ul><li>Statutory and regulatory limits on access to secure networks…not just philosophical (JCAHO, HIPAA) </li></ul><ul><li>Justifiable concerns that hospital employees use Internet for “non-hospital uses </li></ul><ul><li>License issues that we all have </li></ul>Web 2.0 problems in a proprietary/secure institution
    23. 23. Hospital limitations <ul><ul><li>Residents want to use IM… hospital telecommunications dept. doesn’t want to open IM availability </li></ul></ul><ul><ul><li>Residents & nurses want to use web-based video seminars…hospital has blocked flash video protocol </li></ul></ul><ul><ul><li>Inter-organizational activity impossible…outsiders can not access our networks </li></ul></ul><ul><ul><li>Not all hospital staff have unlimited Internet access </li></ul></ul><ul><ul><li>No access to Second Life, FaceBook, MySpace…organizational policies prohibit access, not technical considerations </li></ul></ul><ul><ul><li>Even roll-out of approved content-management system delayed because of lack of oversight of critical information – sharing/management of content </li></ul></ul><ul><ul><li>Nothing happens fast – Creating access to ourLibrary catalog, outside firewall, took 3 years! </li></ul></ul>
    24. 24. Summing up: even with all the hospital’s concerns & limitations: <ul><li>It is important for library staff to keep up with the technology our patrons do already use or should be (?) encouraged to use. </li></ul><ul><li>Those with the purse strings should understand the shifting roles of librarians and what only we can bring to the institution. </li></ul><ul><li>Medical Librarians need to support health care providers who have more questions and less and less time to ask questions or get answers. We can use technology to support them more efficiently. </li></ul><ul><li>If the tool is the right tool for the job, find a way to use it. </li></ul>
    25. 25. Questions? Ask Jan Marlowe, or me! <ul><li>Arlene Freed, MLS, AHIP </li></ul><ul><li>Manager Web-Based Resources </li></ul><ul><li>Health Science Libraries </li></ul><ul><li>Hartford Hospital </li></ul><ul><li>860-545-2416 </li></ul><ul><li>[email_address] </li></ul>
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