Implement and Monitor EnvironmentallySustainable Work Practices  By Software Publications Writing Team             ISBN: 1...
Business Services Training                                      BSBSUS301AUnit of Competency                    Implement ...
Implement and monitor environmentally sustainable work practicesThis book supports BSBSUS301A, Implement and monitor envir...
Table of ContentsTable of ContentsWorkbook introduction .....................................................................
Table of Contents    3.3     Environmental and resource efficiency improvement plans ... ............................. ......
Workbook introductionWorkbook introductionHow to use this Workbook      Using this workbook is simple . Just follow the in...
Workbook introduction                        Role Plays                        You may also be asked to participate in rol...
Performance CriteriaPerformance CriteriaUnit Competencies   Competency Element                                I   Performa...
Performance Criteria   4 Monitor performance   4 .1   Use and/or develop evaluation and monitoring, tools and technology  ...
Performance CriteriaRequired Skills and Knowl edge     This section describes the essential skills and knowledge and their...
Performance CriteriaRange Statement    The range statement relates to the unit of competency as a whole. It allows for dif...
Performance CriteriaEnvironmenta l and        •   addressing environmental and resource susta inability initiatives such a...
Performance CriteriaEvidence Guide    The Evidence Guide provides advice on assessment and must be read in conjunction wit...
Performance CriteriaMethod of assessment   •   direct questioning combined with review of portfolios of evidence and third...
Element 1                      1 Investigate current practices in relation to                                 resource usa...
Environmental regulations                                         Investigate current practices in relation to            ...
Investigate current practices in relation to                                    Environmental regulationsresource usage   ...
Environmental regulations                                           Investigate current practices in relation to          ...
Investigate current practices in relation to                                                                   Environment...
Environmental regulations                                         Investigate current practices In relation to            ...
Investigate current practices in relation to                                  Environmental regulationsresource usage     ...
Procedures for assessing compliance                            Investigate current practices in relation to               ...
Investigate current practices in relation to                         Procedures for assessing complianceresource usage    ...
Procedures for assessing compliance                                Investigate current practices in relation to           ...
Investigate current practices in relation to                         Procedures for assessing complianceresource usage    ...
Procedures for assessing compliance                            Investigate current practices in relation to               ...
Investigate current practices In relation to                            Procedures for assessing complianceresource usage ...
Procedures for assessing compliance                                Investigate current practices in relation to           ...
Investigate current practices in relation to                                                 Procedures for assessing comp...
Procedures for assessing compliance                           Investigate current practices in relation to                ...
Investigate current practices in relation to                Collect relevant information for the workgroupresource usage1....
Collect relevant information for the workgroup                    Investigate current practices in relation to            ...
Investigate current practices In relation to                Collect relevant Information for the workgroupresource usage  ...
Collect relevant information for the workgroup                    Investigate current practices in relation to            ...
Investigate current practices in relation to               Collect relevant information for the workgroupresource usage   ...
Collect relevant information for the workgroup                  Investigate current practices in relation to              ...
Investigate current practices in relation to             Provide information and advice for improvementresource usage     ...
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  1. 1. Implement and Monitor EnvironmentallySustainable Work Practices By Software Publications Writing Team ISBN: 1-74123-950-8 BSBSUS301A WATER MATTERS
  2. 2. Business Services Training BSBSUS301AUnit of Competency Implement and monitor environmentally sustainable work practices This unit describes the performance outcomes, skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practicesUnit Descriptor and to implement improvements and monitor their effectiveness. This unit requires the ability to access industry information, applicable legislative and occupational health and safety (OHS) guidelines.Employability Skills This unit contains employability skills.Pre-requisite Units Nil This unit applies to those with responsibility for a specific WATER MATTERS area of work or who lead a work group or team. It addresses the knowledge, processes and techniques necessary to implement and monitor environmentally sustainable work practices, including the development of processes and tools, such as: • identifying areas for improvement • developing plans to make improvementsApplication of the Unit • implementing and monitoring improvements in environmental performance A person who demonstrates competence in this unit must be able to provide evidence of the ability to implement and monitor integrated environmental and resource efficiency management policies and procedures within an organisation. Evidence must be strictly relevant to the particular workplace role.Competency Field No sector assigned
  3. 3. Implement and monitor environmentally sustainable work practicesThis book supports BSBSUS301A, Implement and monitor environmentally sustainable work practices in theBusiness Services Training Package.© Copyright Software Publications Pty Ltd, January 2009Editors: Sandra Griffith & Lloyd JonesISBN 1-74123-950-8DisclaimerAll rights reserved. No part of this publication may be reproduced or transmitted in any form or by anymeans, electronic or mechanical, including photocopying, scanning, recording, or any information storageand retrieval system, without perm ission in writing from the publisher, Software Publications Pty Ltd . Nopatent liability is assumed with respect to the use of the information contained herein . While everyprecaution has been taken in the preparation of this book, the publisher and the authors assume noresponsibility for errors or omissions . Neither is any liability assumed for damages resulting from the useof the information contained herein . These learning materials have been prepared for use as part of astructured vocational education and training course and should only be used within that context. Theinformation contained herein was correct at the time of preparation. Legislation and case law is subjectto change and readers need to inform themselves of the current law at the time of reading.Publishers- Software Publications Pty Ltd {ABN 75 078 026 150)Head office- Sydney WATER MATTERSUnit 10, 171 Gibbes StreetChatswood NSW 2067Phone : (02) 9882 1000Fax (02) 9882 1800Australia Toll Free NumbersPhone : 1800146542Fax : 1 800 146 539Web addresswww.softwarepublications.com.auPublished and printed in AustraliaThe paper used in producing this work book is produced from Elemental Chlorine Free (ECF) pulpand is fully recyclable, which helps reduce landfill.
  4. 4. Table of ContentsTable of ContentsWorkbook introduction ............................................................................................................................................... 1 How to use this Workbook .. ................ ........ ... .. ........ .......... ........ ...... ...... .... ................ ..... ...... ..... ....... ....... ....... .......... ........ ....... 1 Notes for teachers and trainers .. ....... .. ..... ........ ........ ....................... ... .. ..... .... .. .......... .... ....... ............ .. ....... ..... ...................... ... 1 Participant assessment ... ........... .. ....... ....... .............. ....... .... .... .. ..... .... .. .. .... .. ............. .... .... .. ..... ......... ............... ........ ........ ........ 1 Tasks ......... ...... ................ ........ ....... .. ........ ... .. .... ........ .... ..... .. ..... ........... ......... ....... .... ......................................................... .. ..... 1Performance Criteria ................................................................................................................................................... 3 Unit Competencies ... .. .................... ... ............ .................. ................................. .............. ............ ....... .. ............. .............. .... ...... 3 Required Skills and Knowledge .............. ... .. ........ ............................ ......... ... ... ........ ........ .. .. ...... ... ........... .................. ... .. ........ ... 5 Range Statement .. ....................... ........... .......... ... .. .. ..... ....... ..... .. ........ ................. ........... .. ..... ...... ......................... ......... ....... .. .. 6 Evidence Guide .............. ................ ... ............. ........ .................. .. ...... .. ... ................ ............ .. ........ ... ................... ............ .. ......... 81 Investigate current practices in relation to resource usage .................................................................................. 11 1.1 Environmental regulations .............. .... ..... ...... ......................... ..... ..... .. ... .. .. ..... .......... ................................ ................. 12 1.2 Procedures for assessing compliance .. ........... .......... .... .... .... .. .. ...................... ..... .. ............. ....... ..... ......... ..... .......... .... 18 Commonwealth laws ...... .............. .... .. ........ ................ .. ................. .................. ...... .. .......... .............. ... ........ ... .. .. ...... .. ........ .... 20 States and Territories ........ .. .... ...................................................... .............. .... ... .... ... ... ... ... ... .. ....... ..... ... ... ......... .... .... ............ 21 Local government ........................ ...... ........ ..... .......... ....... .. ..... ................ ........ .... ... ........... ..... ................. .......... ..... .. .......... .... 22 1.3 Collect relevant information for the workgroup ... ...... ...... ... ...... ......... ......... ... .......... ............ .... ......... .. .............. ........ 27 Researching resources systems and procedures .. ........ .......... ................... ........ ... ..... ............. ....... .................................... ... . 27 1.4 Provide information and advice for improvement opportunities .... ...... ................ .................... ... .. .......................... 33 How Environmental Management plans are created ....................... ........ ........... .. ...................... ............ .............................. 33 WATER MATTERS Operational advice and reporting procedures ........... .............. .. ... .... .... ...... ........ .... ... ................................................... ...... ... 37 1.5 Measuring resource usage ... ......... .... ........ .... .......... ........ ................ ........ .... ........ .... .... .. ....... ................... .................... 39 Energy ................................................. ........ ................ ..... ... ........ ....... ........... ............ ........ .... ............... ........ ..... ............. .. ...... 41 Water ........ ...... .......... ..... ... ... ..... ... ....... ... ..................... ..... ... ...... ..... ............... ..... ..... .. ..... .. ... ... ... ..... ... .. ..... ...... ............ ... .. ... .... 42 Waste ......... ..... .................................................... ......... .. ..... ............. .. ... ........... .. ....... .. ....... ........................... .. ........... ....... .. .. . 43 Employee resources usage .. .. .... ........ ....... .... .............. .. ... ....... ................. .. ..... ..... ............. ....... ............. .... ........ ................... ... 43 1.6 Purchasing strategies .... ................ .. .............. .......... ..... ................. .... .. ...... .......... ............................... .................... ..... 48 Internal purchasing audit ... .. ......... ... .. .. .... ............... .......... ..... ............ .. ................. ...................... .... .... ..... .......... ..... .. ... ....... ... 48 Externa l research ... ................ ...................... .................... ................ .. .......................... .. ..... .... ............. ................... .... ........... SO 1. 7 Areas for improvement ................. ... ............ ......... .......................... .. .............. .... ......... ....... .. ....... .. .... ... ...... ................ 52 Work process audit ....................... ...... ... ...... ........... .......... .. .. .. ... ... .. ... .. ..................... .. ... ........ . ,... ................. ....... ........ ........ ... 522 Set targets for improvements ............................................................................................................................... 57 2.1 Seek input .................................................................. .............. ........... ..... ..... .... .... ... ..... ............ ............. ..... .. ...... .. ....... 58 Who are your organ isations sta keholders? ... ........ ........ .. ... .... ... .... .. .... .... ............ ..... .................., .. .... .. ....... .... .... ........ ..... ... .. 58 Seeking input or consultation .......... ............................... .,............ .... .. ..... .. ........ ..................... .............. .............. .. ................. 59 2.2 External sources of information and data ..... ..... ............ ........ .................. .... ..... .... .... .. .... ....... .. ........ ... .. .. ....... ...... ...... 62 2.3 Evaluate alternative solutions .......... ..... .............................................. .. ............ .......................... ........ .... .. ................. 65 Practicality of solutions ........ .................. .............. ......... .. ....... ......... ......... ..... .. ............... ... .. ....... .......... .. ........ ........ ..... ........... 65 2.4 Efficiency targets .. .. .......... ..... ..... ... ...... ... ...... ........................ .. .... .......... ... .. .......................... .. ...................... .. .............. 68 Communicating targets ......... .. ...... ............. ...... ....... ..... ........ ................ ...... .. ...... .. ...... ....... ...... .. .............. ... ............ ........ ........ 703 Implement performance management strategies ................................................................................................ 73 3.1 Techniques and tools ........... ......... ..... .................... ..... .. .. .......... ................................ ....................................... ......... .. 74 Documentation .. ... .............................. ......... .................. ............. ............. ..... ....... .... ... .... ........................ ....... .. ....... ....... .... .... 74 Environmental Management Plan .... .. ...... .... .... .... .............. .. ......... ....... ......... .... ........ ... ... ............... ....... .. .... .. ..... .. ...... ........... 76 3.2 Continuous improvement strategies ........ ......... ...... ... .. ......... .. ... ....... ......... ........... ......... ..... .... ........ .......... ... .. .......... .. 82
  5. 5. Table of Contents 3.3 Environmental and resource efficiency improvement plans ... ............................. .......................... .... ...... .... .......... .. 88 Implementation strategy ................ ... ..... ..... ..... ........ ................................................... .. .. .......... ... ...... .. .... ...... ...... ..... ..... ....... 88 3.4 Supervise team members ... ...... ................... .. .... ................................ .... .... .... ......... ................. ........... ............ .... ... ... .. 93 Observing and recognising potentia l improvements .................................... .............................. .... ....................................... 93 3.5 Seek suggestions for improvements .................................. .......... ... ............... .. .... ... ......... ..... .. ... ...... ....... .. .. ........ ....... 96 3.6 Costing strategies ...................... .................. ..... .... .... ........................ ..... .. .................................................................... 994 Monitor performance ........................................................................................................................................ 103 4.1 Tools and technology for evaluation and monitoring ................. ........................ ............... ... .... ....... ....... ..... .... ....... 104 Evaluating performance .. .. .................................................. .. ....... .. ....... ... .. .......... .............. .... .. .. ....... ... .......................... .. .. .. 104 4.2 Communicating outcomes .................... ....................... .... .. ............ ............ .. ................ ..... ..... ... .... ... .......... ....... ........ 109 Reports ... ...... .......... .......... .................... .......... ............. ..... ....... .. .... .... ... .. ...... ............. ... ......... ............. ........................ .......... 109 4.3 Evaluate strategies .... .. .... ........ .... .. ....... ....... ............................ ........... ......... ............ .................... ..... ............. .... ...... .. 112 4.4 WATER MATTERS New targets, tools and strategies .... ... ........... .... .......................... .... ................... ................... .. ............ ...... ......... ...... 116 Investigate workplace activities to address any conflicts with new target ............. .. ............. ............. ........... ...................... 116 Monitor and evaluate the performance of the target ..... ......... ....... .......... ......... ... .. .... .. .............. ........ .......... .... .. ..... ........... 118 4.5 Promote successful strategies .. .................................................................. .... ... ..... ........... .... .. .... ..... ... .. ..... ........ ...... 120 Internal promotion ......... ................ ... ........ .......... ..... ................ ............. ....... ... ............................ ......... ......................... ..... .. 1205 Assessment ........................................................................................................................................................ 123 Continuous Assessment against Unit Competencies ........... ....... .......... ........ ..... ......... ....... .... .. ........... ... .......................... 125 Continuous Assessment against Required Skills and Knowledge ..................................................... ..... .......................... 129 Student Assessment Activity .. ..... ........ ... ..... ..... ........ ............... ...... ................................................... .......... .. ..... ... ...... ... .... 133 Student Assessment Submission Form - BSBSUS301A ............. .......... ......... ..... ...... ..... .................. .. .......... ........... ........... 135 Student Declaration ................... .............................. ........... .................. ........................ ... .. ..................... .............. ............... 135 Course Completion Sign-off ........ ............ .......... ........ .................. ...... ...................... ................................................. ... ....... 137 Employability skills matrix .. ... .... ......... .... .. .. .......... .... ...... ... ............. .................................... ...... .... ... ... ......... ...................... 139
  6. 6. Workbook introductionWorkbook introductionHow to use this Workbook Using this workbook is simple . Just follow the instructions. This book can be used for self-paced learning or in a class. It is always a good idea to learn with others, as you will get many additional ideas that cannot be covered in a book.Notes for teachers and trainers This course material is structured according to the Performance Criteria for the Unit. Each major heading represents a competency. All tasks under that heading relate to that competency. If the course is followed in its entirety, tasks will have been completed that demonstrate each of the competencies.Participant assessment Teachers can assess participants in two ways : • as continuous assessment, by ensuring all the exercises are completed to a satisfactory level • by requiring a final assessment activity to be completed and submitted WATER MATTERS Resources for both these approaches are provided at the end of this book.Tasks Throughout this learner guide, we suggest tasks for you to complete. In many cases, the output of those tasks will form part of your assessment. Activities As you work through the course you will be asked to research some background issue or gather data in order to do the related exercises or research project. Case Studies Occasionally, you will be asked to complete a case study either alone or as part of a group.BSBSUS301A- Implement and monitor environmentally sustainable work practices Page 1
  7. 7. Workbook introduction Role Plays You may also be asked to participate in role-plays. If you are studying alone, will be provided with alternative activities . Research or Extension Activities You may want to find out more about a particular subject. You will have access to extension materials that give you additional information . WATER MATTERS Resource folder You w ill be given gu idance on the type of materials you may wish to collate in a resource folder for use in your workplace . Group Activity You will be asked to discuss things as a group or with others if you are working as part of a class or a group.
  8. 8. Performance CriteriaPerformance CriteriaUnit Competencies Competency Element I Performance Criteria I I Performance Criteria describe the required performance needed to demonstrate Elements describe the achievement of the Element. Where bold text is used, further information is essential outcomes of a detailed in the Required Skills and Knowledge and/or Range Statement. unit of competency. Assessment of performance is to be consistent with the Evidence Guide. 1 Investigate current 1.1 Identify environmental regulations applying to the enterprise practices in relation to resource usage 1.2 Analyse procedures for assessing compliance with en vi ron menta 1/su sta inability regulations 1.3 Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate 1.4 Collect, analyse and organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities 1.5 Measure and document current resource usage of members of the work group WATER and documentMATTERS strategies 1.6 Analyse current purchasing 1.7 Analyse current work processes to access information and data to assist in identifying areas for improvement 2 Set targets for 2.1 Seek input from stakeholders, key personnel and specialists improvements 2.2 Access external sources of information and data as required 2.3 Evaluate alternative solutions to workplace environmental issues 2.4 Set efficiency targets 3 Implement 3.1 Source and use appropriate techniques and tools to assist in achieving performance efficiency targets improvement strategies 3.2 Apply continuous improvement strategies to own work area of responsibility, including ideas and possible solutions to communicate to the work group and management 3.3 Implement and integrate environmental and resource efficiency improvement plans for own work group with other operational activities 3.4 Supervise and support team members to identify possible areas for improved practices and resource efficiency in work area 3.5 Seek suggestions and ideas about environmental and resource efficiency management from stakeholders and act upon where appropriate 3.6 Implement costing strategies to fully value environmental assets
  9. 9. Performance Criteria 4 Monitor performance 4 .1 Use and/or develop evaluation and monitoring, tools and technology 4.2 Document and communicate outcomes to report on efficiency targets to key personnel and stakeholders WATER MATTERS 4.3 Evaluate strategies and improvement plans 4.4 Set new efficiency targets, and investigate and apply new tools and strategies 4.5 Promote successful strategies and reward participants where possible
  10. 10. Performance CriteriaRequired Skills and Knowl edge This section describes the essential skills and knowledge and their level, required for this unit. These skills • analytical skills to analyse problems, to devise solutions and to reflect on approaches must be taken assessed as part of this unit . analytical skills to analyse problems, to devise solutions and to reflect on approaches taken • change management skills • communication skills to answer questions, clarify and acknowledge suggestions relating to work requirements and efficiency • communication/consultation skills to support information flow from stakeholders to the work group . innovation skills to identify improvements, to apply knowledge about resource use to organisational activities and to develop tools • literacy skills to comprehend documentation, to interpret environmental and energy efficiency requirements, to create tools to measure and monitor improvements and to report outcomes • numeracy skills to analyse data on organisational resource consumption and waste product volumes • planning and organising skills to implement environmental and energy efficiency management polices and procedures relevant to own work area • WATER MATTERS problem-solving skills to devise approaches to improved environmental sustainability and to develop alternative approaches as required • technology skills to operate and shut down equipment; where relevant, to use software systems for recording and filing documentation to measure current usage; and to use word processing and other basic software for interpreting charts, flowcharts, graphs and other visual data and information • supervisory skills to work effectively with a team This knowledge • best practice approaches relevant to own area of responsibility and industry must be • compliance requirements within work area for all relevant environmental/ assessed as part sustainability legislation, regulations and codes of practice including resource of this unit hazards/risks associated with work area, job specifications and procedures • environmental and energy efficiency issues, systems and procedures specific to industry practice • external benchmarks and support for particular benchmarks to be used within organisation, including approaches to improving resource use for work area and expected outcomes • OHS issues and requirements • organisational structure and reporting channels and procedures • quality assurance systems relevant to own work area • strategies to maximise opportunities and to minimise impact relevant to own work area • supply chain procedures
  11. 11. Performance CriteriaRange Statement The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Italicised wording in the Performance Criteria is detailed below. Compliance may • meeting relevant laws, by-laws and regulations or best practice or codes of include: practice to support compliance in environmental performance and sustainability at each level as requ ired (such as Environmental Protection or Biodiversity Conservation Act) : • international • Commonwealth • state/territory • industry • organisation Sources may include : • organisation specifications • regulatory sources . relevant stakeholders • resource use Purchasing strategies •WATER suppliers to take up environmental sustainability approaches influencing MATTERS may include: • researching and participating in programs such as a supply chain program to purchase sustainable products Stakeholders, key . individuals and groups both inside and outside the organisation who have personnel and direct or indirect interest in the organisations conduct, actions, products specialists may include: and services, including: • customers • employees at all levels of the organisation • government • investors • local community • other organisations • key personnel within the organisation, and specialists outside the organisation who may have particular technical expertise Techniques and tools • examination of invoices from suppliers may include: . examination of relevant information and data • measurements made under different conditions • others as appropriate to the specific industry context
  12. 12. Performance CriteriaEnvironmenta l and • addressing environmental and resource susta inability initiatives such asresource efficiency environmental management systems, action plans, green office programs,improvement plans may surveys and auditsinclude: • applying the waste management hierarchy in the workplace • determining organisations most appropriate waste treatment including waste to landfill, recycling, re-use, recoverable resources and wastewater treatment • initiating and/or maintaining appropriate organisational procedures for operational energy consumption, including stationary energy and non- stationary (transport) • preventing and minimising risks, and maximising opportunities such as: • improving resource/energy efficiency • reducing emissions of greenhouse gases • reducing use of non-renewable resources • referencing standards, guidelines and approaches such as : • ecological footprinting • Energy Efficiency Opportunities Bill 2005 • Global Reporting Initiative • green office program- a cultural change program • green purchasing • Greenhouse Challenge Plus (Australian Government initiative) WATER MATTERS • ISO 14001:1996 Environmental management systems life cycle analyses • product stewardship • supply chain management • sustainability covenants/compacts • triple bottom line reportingSuggestions may include • prevent and minimise risks and maximise opportunities such as :ideas that help to: • usage of solar or renewable energies where appropriate • reducing emissions of greenhouse gases • reducing use of non-renewable resources • making more efficient use of resources, energy and water • maximising opportunities to re-use, recyc le and reclaim materials • identifying strategies to offset or mitigate environmental impacts: • purchasing carbon credits • energy conservation • reducing chemical use • reducing material consumption • expressing purchasing power through the selection of suppliers with improved environmental performance, e.g. purchasing renewable ene rgy • eliminating the use of hazardous and toxic materials
  13. 13. Performance CriteriaEvidence Guide The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. Critical aspects for • knowledge of relevant compliance requirements within work area assessment and • developing plans to make improvements evidence required to demonstrate • planning and organising work group activities in relation to measuring current competency use and devising strategies to improve usage • monitoring resource use and improvements for environmental performance relative to work area and supervision • ensuring appropriate action is taken within work area in relation to environmental/sustainability compliance and potential hazards • WATER and resource efficiency issues, and reporting as required MATTERS implementing new approaches to work area in an effort to resolve and improve environmental • knowledge of equal employment opportunity, diversity and anti-discrimination policies and legislation . Context of and specific Assessment must ensure : resources for assessment • access to an actual workplace or simulated environment • access to a range of environment/sustainability legislation, standards, guidelines and procedural requirements relevant to specific work area, daily responsibilities and supervision • access to a range of information, workplace documentation and resources such as compliance obligations, organisation plans, work supervision and responsibilities • access to reports from other parties involved in the process of identifying and implementing improvements • evidence is relevant to the particular workplace role, including work area, staff, stakeholders, equipment, systems and documentation .
  14. 14. Performance CriteriaMethod of assessment • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate response to case studies • review of reports of activities of work group in relation to measuring resource use and developing improvement strategies • review of work plans outlining approaches to improved practices with documented benchmarks • analysis of the way in which advice is sought and suggestions are made about improvements • observation over time and in a range of situations in relation to review of overall work area and staff, to assess and measure resource use, hazards and compliance • WATER MATTERS review of checklists to identify and assess resource usage at the beginning and end of the unit; reports on meetings around procedures and improvement processes and monitoring within the workplace; lists of environmental hazards/risks or inefficiencies or opportunities for improvements identified in the workplace • analysis of implementation of programs such as a green office program, supply chain program for purchasing sustainable products, or an environmental management framework • oral or written questioning to assess knowledge of environmental and energy efficiency issues, systems and procedures specific to industry practice.
  15. 15. Element 1 1 Investigate current practices in relation to resource usage When you have finished this section, you should be able to demonstrate your ability to:Performance Criteria • Identify environmental regulations applying to the enterprise • Analyse procedures for assessing compliance with environmental/sustainability regulations WATER • MATTERS Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate • Collect, analyse and organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities • Measure and document current resource usage of members of the work group • Analyse and document current purchasing strategies • Analyse current work processes to access information and data to assist in identifying areas for improvement
  16. 16. Environmental regulations Investigate current practices in relation to resource usage1.1 Environmental regulations "Analyse procedures for assessing compliance with environmental/sustainability regulations" Environmental regulations Environmental sustainability is the responsibility of every Environment np: It takes 95% less member of the community, from households to energy to make Aluminium from businesses to international organisations such as the used cans then to make it from United Nations. To ensure that this responsibility is taken Bauxite- a non-renewable resource. seriously and put into effect, rules and regulations have Always think about recycling before been created as frameworks to encouraging sound disposing of products. environmental behaviour. These rules and regulations are often initiated by governments and international regulators, which have the power and the authority to pass environmental laws. Organisations must abide by these laws as they carry out their business activities, or face harsh consequences. WATER MATTERS Minimising environmental impact is so important that these regulatory bodies have taken on a collective responsibility to safeguard the environment on a global level and therefore create regulations with the aim of minimising harm and preserving resources . Governments hold themselves accountable for the global environmental impact. For example, over 178 countries have now signed the Kyoto Protocol, an international agreement that commits participating developed countries to targets for reducing greenhouse gas emissions largely through national guidelines (see http://unfccc.int/kyoto protocol/items/2830.php). In December 2007, the Australian Government ratified (agreed to) the protocol and this came into force in March 2008 . The Kyoto Protocol has a compliance agreement with signed partners. Governments that fail to meet the agreement are penalised, which includes an additional 30% reduction in emissions in the next reporting period. To successfully comply with the Kyoto Protocol, the Australian Government will need to work in partnership with the community and organisations to reduce greenhouse emissions. This support could be sought by a combination of compliance with laws, regulations and guidelines and by organisations and individuals voluntarily taking further action to assist emission reduction. Environmental rules and regulations are very specific and have strict compliance guidelines including obligations on organisations to report certain incidents with environmental impact, such as chemical spills. Organisations that do not strictly comply with the rules can face severe penalties, both legally and financially, and such breaches can also compromise the future of the organisation if licences or permits are revoked due to a bad environmental record .
  17. 17. Investigate current practices in relation to Environmental regulationsresource usage These regulations also assist in framing the environmental policy of an organisation . By developing policies and procedures to meet the essential laws and legislation, an organisation can then begin to broaden its policies to include involuntary policies that will reduce its depletion of resources and therefore assist the environment. Why comply? Organisations comply with environmental regulations and best practices for a number of reasons : • Legal compliance : they are bound by laws Triple bottom line: An entitys report on its and regulations. Remember, as an performance, including environmental and individual you are also held accountable social dimensions, as well as financial. for adhering to laws. • Stakeholders: shareholders, investors, Ecological footprint: The full impact an entity community members, suppliers, (individual/organisation/country) has on the customers and employees will be environment through its everyday activities- reassured that the organisation to which from the energy used in the production of food, they are committing themselves, whether to greenhouse gases emitted, to the use of investing their money or time, is both water and other natural resources. environmentally responsible and adheres to rules and regulations. • Non-compliance could lead to serious breaches that could affect the community in close WATER MATTERS proximity to the organisation, e.g. contaminated water supply due to oil leakage. Therefore compliance is important to safeguard the community. • Protect the environment: by organisations complying with the laws set by these regulatory bodies, potential harm to the environment is minimised. • The organisation is seen as a good corporate citizen in the community. It assists their triple bottom line (communicated in environmental and sustainable development policies as part of the organisations official reporting) . • The organisation is reducing its ecological footprint, therefore preserving the environment. Identifying workplace environmental regulations Whether you work in a petro-chemical company that extracts and refines natural oil or gas or a motor mechanic workshop that fixes cars, your workplace will have an impact on the environment. Understanding and identifying the environmental im pact your organisation has will allow you to understand which legislation could be relevant. Activities in your workplace can affect the following components of the environment: • air • water • noise
  18. 18. Environmental regulations Investigate current practices in relation to resource usage • soil- above ground • non-renewable resources- below ground • people • plants • animals To minim ise the impacts on the above, organisations need to adhere to different laws, depending on the ir size and business activities. For example, a large multinational company such as BHP Billiton with mining as its core business has the potential to affect the full range of resources listed above . Additionally, it has interests in most states within Austral ia and has large operations internationally. Therefore, BHP is likely to have many environmental laws and legislation imposed to minimise the impact on all of the above resources by many levels of government (Federal, State, local) in each country in which it operates. Its environmental accountability is large because of its widespread activities. In contrast, a mechanic/panel beating shop in a regional area may have fewer laws and policies to follow in order to run its business. However, the process of identifying these laws and policies will be similar to that experienced by BHP Billiton. In order to identify relevant laws and regulations, the business will need to : 1. Examine all the operations of the organisation, i.e. mechanic/panel-beating shop with WATER MATTERS petrol bowsers has a number of operational activities it will need to consider. 2. Examine its size, not only in terms of employees but in terms of outlets or affiliated subsidiaries. 3. Examine the organisations potential areas of environmental impact, e.g. water, soil, and air. Remember, even though an organisation is not mining non-renewable resources such as coal from the ground, it is impacting on these resources. For example, it is contributing to greenhouse gases by using electricity and can minimise waste and potential spillages depending on how it deals with waste oil and car parts . 4. Examine permits and licences the organisation currently holds and the laws that govern these permits. These permits and licences should be filed within the Environmental Management Plan and should be easily accessed . A yearly audit should be conducted to ascertain if changes have been made to the permits and licences. 5. Research any new laws that have been released that affect the organisation. This could include contacting the local council area in which the mechanic shop is located, or by contacting its relevant industry association i.e . Motor Trades Association of Australia . 6. Be aware of government environmental policies that govern your organisation on all levels, i.e. Federal, State and local, and be aware of when new laws come into affect.
  19. 19. Investigate current practices in relation to Environmental regulationsresource usage ·············---··-····- ····-·····-··--------·-····-··--·---·-····--····----··--- -----··------·-·-······----··--··· Task 1: Environmental regulators Investigate the possible environmental regulators your workplace or the organisation that is coordinating your training needs to report to . Prepare a summary of your findings that identifies the name and contact details WATER MATTERS of the regulator and the organisations obligations and responsibilities . You should store this information in your resource folder so that you can refer to it in your job role . If you are completing this unit of study in a group learning environment, you should participate in a discussion with your colleagues, where you compare and contrast your findings.
  20. 20. Environmental regulations Investigate current practices In relation to resource usage Task 2: National Greenhouse and Energy Reporting Act 2007 The National Greenhouse and Energy Reporting Act 2007, requires organisations to report on their greenhouse gas emissions, energy consumption and production of gas emissions. It is now mandatory for organisations to register and report on their consumption: 1. If the facility/workspace they control emits 25 kilotonnes or more of greenhouse gases or produces/consumes 100 terajoules or more of energy OR 2. As an operational group (i.e. all offices and facilities) the organisation emits 125 kilotonnes or more greenhouse gases or produces/consumes 500 terajoules or more of energy. Emissions cover- • the combustion of fuels for energy • emissions from the extraction of coal • WATER oil and gas MATTERS • manufacturing processes • waste management Corporations that fall under these guidelines needed to collate information and keep records from 1 July 2008 and w ill need to report in the 2008/2009 financial year. It is predicted that, by 2010-11, over 700 medium and large Australian organisations need to include this in their reporting systems. Observing this Act will depend on the size and nature of the organisations operations. Activity Refer to the case study above and identify three Australian organisations likely to be affected by the legislation . Give reasons as to why you believe they need to comply. For more information on the Act go to http://www.climatechange.gov.au/reporting/legislation/index.html --- · - - - - - - - - - - - - - - - - - - - -...
  21. 21. Investigate current practices in relation to Environmental regulationsresource usage Conclusion Environmenta l regulators create laws and regulations to ensure everyday workplace practices create WATER MATTERS minimal harm to the environment and commun ities . These regulators affect individuals, organisations, commun itie? and governments at all levels. Non-compliance could mean tough pena lties and even cance llation of permits in order for regulations to be taken seriously and responsibly.
  22. 22. Procedures for assessing compliance Investigate current practices in relation to resource usage1.2 Procedures for assessing compliance "Analyse procedures for assessing compliance with environmental/sustainability regulations" Governments and regulatory bodies have devised Environment Tip: Window tinting environmental laws in order to conserve resources and can reduce sun and heat entering a protect the environment. These laws have strict guidelines building and heat escaping. This that organisations, governments and individuals are legally assists in reducing energy required required to observe and operate under and impose financial to heat or cool and also reduces penalties and possible legal action if they fail to comply. costs. As we have seen in Section 1.1, organisations comply not only because of legal requirements and environmental protection, but also because of their corporate reputation . More and more, companies see the benefit of reporting their triple bottom line or their environmental record. A negative environmental record (particularly in the case of significant or recurring breaches) could damage the organisations relationship with its stakeholders and the flow-on effect could be a decrease in profits. In the case of large organisations, consistently negative environmental reports could mean investors WATER MATTERS or shareholders withdraw their support, thereby affecting the stability of the organisation. Equally importantly, customers and clients of organisations are becoming more environmentally aware and will often choose to give their custom to suppliers/organisations that support their views -loss of custom means loss of money. For example, if your car needed servicing, would you take it to the local mechanic/panel beating shop that has been repeatedly fined for incorrectly disposing of non-soluble paints and thinners, or would you consider the shop next door that has an unblemished record? Finally, an increasing number of organisations are very serious about the environment and wish to reduce their ecological footprint and preserve the environment. Environmental regulations There is a global recognition of the fragility of the environment by Governments, Non-Government Organisations (NGOs), businesses and the community. Governments and international regulators have taken responsible action by devising laws and regulations to minimise the impact society continues to have on the environment. Environmental regulations and laws come from a number of different areas- from international laws to local government perm its. They affect households, communities, organisations and even governments (see the Kyoto Protocol above) .
  23. 23. Investigate current practices in relation to Procedures for assessing complianceresource usage Laws and regulations are usually formulated with much consultation and advice from key stakeholders (NGOs, environmentalists, community groups, indigenous populations, industry bodies and organisations) . They are devised to protect and preserve the environment whilst taking into account the needs of industry and commerce and attempt to find a balance where organisations can operate profitably with minimal environmental affect. The levels of regulatory bodies follow: • international • Commonwealth • states/territories • local government • industry associations • the organisation itself International laws WATER MATTERS International laws and/or protocols ensure that the global environment is protected. There are well over a thousand existing laws and agreements dealing with environmental matters. These laws can affect all levels of society from governments to businesses. Some of these are mandatory and some voluntary. The Kyoto Protocol is one example of a regulation that governments voluntarily ratify or agree to, but once agreed, the country has to comply or face penalties. An example is the United Nations Convention on the law of the sea, which includes provisions relating to the use of the sea and its resources- from rights to resources of the sea to the management and conservation of those resources. Such international laws are agreed to at the highest level of Government of countries, including Australia, and therefore are applicable to organisations in Australia. Another important International regulator is the International Organisation for Standardisation (ISO), which sets standards and laws for organisations and business on an international level. One of its most well known standards is ISO 1400 which outlines environmental management systems and tools. Most environmentally aware organisations will include ISO 1400 as one of the policies/procedures it needs to comply with (http://www.iso.org/iso/iso 14000 essentials).
  24. 24. Procedures for assessing compliance Investigate current practices in relation to resource usage Task 3: Kyoto Protocol Conduct some research on The Kyoto Protocol and write a brief summary of: • its history • its compliance requirements • countries that have ratified the law • any success stories surrounding the Protocol The following website may be of assistance : http://unfcc.int/kyoto protocol/items Commonwealth laws These laws are made at the highest level of Government in Australia. The department that administers these laws is the Department of the Environment, Water, Heritage and the Arts (http :/ /www.environment.gov.au/) . There are five Councils that report to the department including: Nationa l Environment Protection Council (NEPC), Environment Protection and Heritage Council (EPHC), Ministerial Council on Energy (MCE), National Resource Management Ministerial Council WATER MATTERS (NRMMC) and the Primary Industries Ministerial Council (PIMC). These councils adm inister legislation and Acts to conserve the environment. Some of these acts include: The Protection and Biodiversity Conservation Act {1999} is a pivotal Act in the Australian Federal Governments environmental legislation. The Act allows the Federal Government to work with Australian states and territories to provide protection for the environment, biodiversity and our heritage . The Act applies to: • World and National Heritage sites • Wetlands of international importance • Nationally threatened species and ecological communities • Migratory species • Commonwealth marine areas 1 • Nuclear actions The Greenhouse and Energy Reporting Act {2007} is another Act passed by the Commonwealth. As discussed in Case Study 1, this Act calls for organisations to consider their greenhouse emissions and energy production/consumption and report this data if it is above the threshold amount.1 Environmental Protection and Biodiversity Conservation Act 1999 (EPBC Act), fact sheet,http://www.environment.gov.au/) .
  25. 25. Investigate current practices in relation to Procedures for assessing complianceresource usage States and Territories States and Territories have their own departments that govern environmental laws . The Department of Environment and Climate Change (DECC) is a relevant department in NSW, for example . This department s key environiT!ental regulation is the Protection of the Environment Operations Act 1997 (POEO Act) which enables the NSW Government to set Protection of the Environment Policies or PEPs. The POEO Act was initiated as the sole licensing requirement relating to air, water and noise pollution and to waste management. The act requires organisations that operate in industrial activities to apply for an environmental protection licence. Conditions of the licence include pollution prevention and cleaner production as well as other cond it ions. Non-compliance at the most serious level can attract a fine of up to $5 million and a seven-yea r jail term. Following are some the relevant state government departments that deal with environmental laws and regulations across Australia: STATE/TERRITORY DEPARTMENT/WEBSITE Australian Capital Territory WATER Municipal Services www.tams.act.gov.au Territory and MATTERSNorthern Territory Department of Planning and Infrastructure www.dgi.nt.gov.auNew South Wales Department of Environment and Climate Change www.environment.nsw.gov.au Department of Water and Energy (OWE) www.dwe .nsw.gov.auSouth Australia The Environment Protection Authority www.ega .sa.gov.auTasmania Department of Primary Industries, Water and the Environment www.dgiw.tas.gov.auQueensland Environmental Protection Agency www .eQa.gld.gov.auVictoria Environment Protection Authority www.eQa .vic.gov.auWestern Australia Department of Environmental Protection www.dec.wa.gov.au
  26. 26. Procedures for assessing compliance Investigate current practices in relation to resource usage Undertake further research to determine if this affects the organisation you work in . Summarise your findings. You should store the information that you gather and a copy of your summary in your resource folder . Local government WATER MATTERS Local Councils also have a number of environmental laws and regulations for constituents, whether individuals or organisations. For example, Bankstown City Council has a large industrialised area within its boundaries (www.bankstown.nsw.gov.au ). This Council is ensuring its constituents comply with The Protection of the Environment Operations Act (as detailed above) and has initiated its Environmental Review of Industry Program which assists in the uptake and understanding of the Act. The Council has made a commitment to the following to minimise environmental damage within its area: Auto Dismantlers Environmental Review & Education Project-1997, Urban Stormwater Management in Local Council Operations -1999, CARE Companies Aware and Responsible for the Environment Project- 1999/2000, Cooks River Environmental Assessment and Education Project- 2000. Local governments are themselves required to comply with state or federal laws and regulations .
  27. 27. Investigate current practices In relation to Procedures for assessing complianceresource usage Case Study: Government reporting to Government - The Department of Water and Energy has water sustainability campaigns that affect organisations, government departments and local councils. One regulation is in the Sydney Water Catchment area where organisations, councils, government departments with annual water usage greater than 50 ML must prepare water savings action plans. To ensure compliance, the Department of Water and Energy have: • documented guidelines for creating plans • a template tool to calculate and extract data to complete the plan • guide notes and detailed technical information on water saving plans • a help desk. The information OWE provides highlights the point that regulations WANT organisations and other enterprises to be successful, therefore they provide a range of assistance to promote this success. WATER MATTERS Industry bodies Industry bodies are formed in most industries to represent collective interests of member organisations . They provide assistance to organisations in the form of lobbying government and can also assist organisations by providing guidance on compliance with relevant laws. For example, the Australian Institute of Petroleum assists in developing legislation and develops best practice guidelines for its members. The Institute is also working with the Federal Government and its members to develop sound waste management and recycling programs to ensure minimal environmental damage. Case Study: Australian Institute for Petroleum The Australian Institute of Petroleum has worked with the Federal Government and its members to develop a program to recycle plastic oil containers so that they may be re-used as other industrial products. It estimates that over 30 million motor oil containers are used every year with most of these containers being disposed of in landfill. The program encourages end consumers to dispose of these containers in specifically designated waste collection facilities where the plastic is recycled and the residual oil is recovered for reuse .
  28. 28. Procedures for assessing compliance Investigate current practices in relation to resource usage Assessing needs for compliance Assessing which permits or licences that an organisation needs to adhere to will require an audit of the organisations operations. An audit of the organisations operations includes: • business activity/ies • size of organisation in terms of human resources and premises • identifying current energy usage levels • location of all its premises (locally, interstate/internationally) • potential environmental impact/s • pollutants the organisation is likely to emit and proposed methods to minimise these pollutants • disposal of waste and proposed methods to minimise environmental damage WATER MATTERS • its commitment to environmental sustainability and to limit its ecological footprint Once this been established, the organisation would then go to the relevant authorities to assist with ensuring that the relevant licences/permits have been obtained and the relevant laws the organisation needs to operate under. As we have seen above, these include: • your industry association • local council • state government- contact the department that has responsibility for the environment (as listed above) relevant to your State. Such departments should also be able to advise what legislation at a Federal level the organisation needs to comply with . • Federal Government- as with the State Departments, Federal Government Departments should be able to advise what laws, regulations and licence the organisations needs to operate under. They should also advise if there are any international organisations the company is likely to need to comply with.
  29. 29. Investigate current practices in relation to Procedures for assessing complianceresource usage .... ··········---------·-···-····-·-········-······-------···-······-·················---------·--···-·····-·-·····--·- Task 5: Identify environmental obligations You work at Dubbo Motor Mechanic and Panel Beaters. You have been asked to research the regulators and the laws and regulations you are required to co mply with . You need to consider: • Size: about 20 people work in the business. It has a large workshop for the mechanic and panel beating area (you are free to decide on the physical size). • Mechanic worksh,op : full mechanic service therefore dealing with oils, petrol, lubricants, spare parts etc. • Store has two petrol bowsers and sells oils/lubricants to customers . • Panel beating workshop: Full service, therefore dealing with paints and sealants, and car panels and replacements • Office: administration- faxes, photocopiers, printers etc . • Regulators: local council, industry associations, state and federal governments. Write a brief report summarising your findings . WATER MATTERS To illustrate the application of the environmental regulations detailed above, consider that if an organisation operating in NSW is involved in industrial production, it will need to contact the State Department of Environment and Climate Change (DECC) to ascertain if it w ill need to apply for an environmental licence under the Protection of the Environment Operations Act. Further, if it is producing or emitting greenhouse gas levels that fit into the reporting categories as set by the National Greenhouse and Energy Reporting Act 2007, it will need to gather the relevant data in order to comply with the reporting requirements . Finally, if it wishes to improve its environmental record and implement comprehensive environmental management systems, it could implement the International Standard ISO 1400. With a multinational company such as BHP Billiton, this exercise will have to be repeated with respect to each jurisdiction in which it operates . Ensuring compl iance is essential to every organisation, as failure to comply can lead to harsh financial penalties and potential damage to its environmental record . For example, Caltex has twelve environmental protection licences. In 2007, it recorded 21 instances of non-compliance and in four cases, it breached environmental legislation . These were reported and did not result in infringement notices. All cases were reviewed and plans put into place to ensure violation would not recur. The company, however, was fined for a diesel leak from pipe work at a depot in Moree. The company had to pay $12,000 for polluting the surrounding waters and a further $15,000 for failure to disclose.
  30. 30. Procedures for assessing compliance Investigate current practices in relation to resource usage Conclusion It is vital that an organisation understands its legal obligations in terms of environmental WATER MATTERS management. Laws have been created in consultation with various stakeholders, including government departments, industry organisations and the community, so that organisations can continue to operate with minimal impact on the environment. The organisation should comply not only because of lega l impl ications but because of a competitive need to demonstrate environmental best practice .
  31. 31. Investigate current practices in relation to Collect relevant information for the workgroupresource usage1.3 Collect relevant information for the workgroup "Collect information on environmental and resource efficiency systems and procedures, and provide to the work group where appropriate" It is best practice for an organisation to: • document policies and procedures • address environmental obligations • demonstrate how it will reduce resource wastage Commonly, this is to ensure compliance with environmental legislation, permits and licences the organisation operates under, but can also include other guidelines and policies the organisation has decided to implement to increase its resource efficiency, thereby being a more environmentally responsible organisation. Such guidelines and policies will vary from organisation to organisation . Many will implement an Environmental Management Plan . An Environmental Management Plan addresses the organisations business activities and cross references this with the organisations likely environmental impacts to determine key resource WATER MATTERS depletion issues and ways in which these issues can be addressed within the workplace . It becomes a blueprint for the organisation to achieve its environmental objectives . .---------------------------~ An important part of the process is the development of Environment Tip: One tonne of operational plans to include environmental and resource recycled paper saves 13 trees, 2.5 efficiency systems, reporting and workplace procedures. barrels of oil, 4100 kWh of electricity, 4 cubic metres of landfill, The development of these systems and procedures requires and 31870 litres of water. careful research to ensure that the plan achieves its (www.melbourne.vic.gov.au) objectives. Researching resources systems and procedures 1. Examine current procedures and systems Your organisation may have established an environmental file, which should include all the relevant information on the organisations environmental performance. It should include the current legislation and permits it operates under and the systems and procedures that have been developed to comply with the legislation . This file should also include audits to demonstrate compliance and any documentation relating to breaches.
  32. 32. Collect relevant information for the workgroup Investigate current practices in relation to resource usage It is important to examine this file to ensure that duplication of systems does not occur and also to ascertain the relevance and quality of the procedures. For example, if there are continual breaches to established systems and procedures it could mean : • Training and education on the procedure has not been understood and needs to be reviewed. • Employees are not adhering to the strict guidelines therefore compromising the integrity of the organisation. • The procedure is flawed and needs reviewing. Further, when any new law or regulation affects the organisation, it needs to respond. New procedures and/or systems may need to be developed or existing procedures and/or systems modified to ensure compliance. 2. Legal reporting mechanisms Organisations can benefit by having a better understanding of their environmental impact and potential efficiencies in operation as a result of legislation. Each piece of legislation has set compliance guidelines, procedures and systems that need to be created by the organisation to ensure compliance . WATER MATTERS For example, the Protection of the Environment Operations Act 1997 (administered by the NSW Department of Environment and Climate Change (DECC)) has clear licensing conditions which could require an organisation to monitor the pollutants it emits. A workplace procedure/system would therefore need to be implemented to monitor its pollution production. 3. Research Environmental Plans of competitors and other companies Many organisations now report on their triple bottom line and proudly announce their environmental plans and procedures. This would typically be in their annual report or on their corporate website . By studying how these organisations have implemented environmental policies/ procedures and by analysing their environmental record, you will gain insight into the va lidity of the procedures and whether these could be relevant to your organisation. 4. Environmental regulators best practice guidelines Environmental regulators at all levels (from international to local government) will assist organisation in their attempts to comply with legislation and develop sound environmental policies and procedures . Whilst seeking information from relevant regulators regarding the legislation your organisations needs to comply with, you can also enquire as to any suggested policy and procedures guidelines the department may have.
  33. 33. Investigate current practices In relation to Collect relevant Information for the workgroupresource usage For example, the Department of Environment and Climate Change (DECC) in New South Wales regularly conducts compliance and audit reviews on environmental management practices. Such reviews include an audit of premises, best environmental management practices and the development of educational material. Government departments want organisations to comply with legislation and therefore will assist organisations in achieving compliance. Industry Associations may also have information regarding best practice guidelines that will assist the ir members to comply with standards, rules and regulations and other initiatives. They can also advise on environmenta l trends in the industry, both nationally and internationally. Case Study: BHP Biliton BHP Billiton has a statement highlighting its commitment to meeting the climate change challenge (see www.bhpbilliton .com.au/sustainabledevelopment). For example, some of the targets include: • Individual site plans and targets where every site is required to create and manage a greenhouse gas and energy management plan. Targets are incorporated into the business plan, are monitored and reported . • Group targets for energy and greenhouse gas emission reductions targets of 13% and 6% respectively. • WATER MATTERS Working towards understanding full life cycle of products to reduce greenhouse gas emissions not just in production but in their final end use . By studying BHP Billiton s climate change documentation; other mineral exploration organisations across the globe could learn from BHP s commitment and implement similar action plans and targets. Task 6: Environmental policies Choose three large-scale multinational organisations in the same industry (for example, Hewlett Packard, Apple Computers and Dell). Research their environmental policy and prepare a short presentation on the : • similarities • differences • approach (i.e. is triple bottom line reporting important to them?) Task 7: Industry Associations Research your industry association and document any environmental best practice guidel ines it suggests for your industry. You should reta in the information that you gather in your resource folder.
  34. 34. Collect relevant information for the workgroup Investigate current practices in relation to resource usage TaskS You are a supervisor at Dubbo Motor Mechanic and Panel Beaters in Central NSW. Your organisation offers a full range of mechanical repairs and panel beating services; has petrol bowsers and sells lubricants. The organisation is a high end user of lubricants and oil. Your customers are predominantly farmers and some of these customers regularly service their own vehicles. Tom, your boss, has recently attended a seminar run by the Australian Institute of Petroleum where he learnt about the recycling project. He has asked you to find out more information regarding the program and to make a recommendation on whether the business should consider promoting the program as part of its environmental plan. To assist in your research, the following websites are relevant: www.aip.com.au ; www.oilrecycling.gov.au www.vippackaging.com.au/sustainabilityservices You will need to prepare a report where you discuss your findings and make specific recommendations . Please refer below for important issues that your report should address .In your research and report, you need to consider: WATER MATTERS • This is not a legally binding initiative; does the organisation want to comply? • Is this an operational procedure the organisation wants to take on or does the business already comply with legislation regarding the disposal of plastic oil containers? If it is a new operational procedure, you will need to outline procedures to be written regarding recycling, i.e . will containers be delivered to the facility on a daily or weekly basis, for example. • Who will administer the policy? • What training needs to be conducted? • Will the organisation also encourage end users to participate and if so, how will it be communicated? Is there any supporting material available from AlP? • Would a survey of customers help in deciding whether the business will participate? • Is there any industry reporting mechanism encouraging end user participation? • Is the local council involved in the program? If so, what support does it provide? • Is there a waste collection facility in the local area to encourage customer participation? Remember that customers could be within a radius of 100 km, given it is a farming community. Could your business be a collection point and deliver the containers on behalf of customers to encourage participation? If so, what procedures will need to be created? • Will the organisation have a target for engaging customers and how will it measure and report this? (Note a positive article about the business environmental initiative in the local paper could bring more custom to the business!)
  35. 35. Investigate current practices in relation to Collect relevant information for the workgroupresource usage 5. Customers/clients and other stakeholders As you are no doubt aware, society is becoming increasingly environmentally aware, including your customers, suppliers and other stakeholders. Suppliers are an important. source of information regarding trends in products. Some of the valuable information they can give could relate to more energy efficient methods of production, inclusion of recyclable products and more environmentally sound disposal methods of these products. By talking to suppliers, new purchasing procedures could be implemented to reduce resource usage. Additionally, business practices can be analysed and more efficient work practices can be introduced. For example, water and energy utility companies have very valuable information to impart. For example, we saw in an earlier Case Study that the Department of Water and Energy passed legislation that affects entities in the Sydney Catchment area . In order to assist organisations comply with this, Sydney Water altered its Every Drop Counts program (introduced in 2001) to work in tandem with the OWE action plans. Although the Every Drop Counts program is voluntary, over 300 businesses have incorporated the plan in their water management systems. The tools for the program includes software that enables an organisation to measure and rate its water management plan, which reduces costs and improves environmental performance . WATER MATTERS The electricity sector is the biggest contributor in Australia to greenhouse gas emissions. Therefore, this sector is extremely aware of the need to reduce their impact and to assist consumers to similarly reduce their usage . They, therefore, can advise households and business on available programs or alternative energy solutions that will reduce their ecological footprint. One such program is Greenpower- an initiative by the Federal Government that gives entities the opportunity to buy renewable energy through their energy supplier from biomass, hydro and wind power sources. You will find further information at www.greenpower.gov.au . Visy Close Loop is a supplier of recyclable and environmentally sound packaging for food in large venues and food outlets. It also has waste recycling capabilities and can suggest and implement educational programs to assist in training employees on these new recycling procedures. You will find more information about this organisation at www.visyclosedloop.com . This is but one example of how suppliers can impart sound environmental information on a variety of products. Other examples exist across a broad range of industries. Customers are also important, as they keep the doors of the business open . They can also make a business more environmentally accountable. For example, by surveying customers on their likelihood of becoming involved in the recycling of plastic oil containers, you may find that participation in the initiative could bring Toms business (refer Activity 8 above) more business!
  36. 36. Collect relevant information for the workgroup Investigate current practices in relation to resource usage 6. Environmental websites and media The Internet is an invaluable research tool, as it allows you access to information across the globe. Websites such as www.energyrating.gov.au which gives information on the most energy efficient machines and equipment, are easily found. The information it provides could reduce resource consumption in businesses and therefore improve their environmental impact. Environmental media such as www.wme.com.au/magazine/ reports on current environmental issues within the business community and can give great ideas on environmental and resource efficiency systems . 7. Environmental consultants and not-for-profits There are many organisations whose core purpose is to assist businesses with their environmental reporting systems . The Global Reporting Initiative (www.globalreporting.org) is one such WATER MATTERS organisation. It gives organisations guidelines on environmental reporting (over and above compliance with legislation) on a global scale, and gives direction as to why such reporting is important. There are many Australian-based organisations that also assist businesses to form an Environmental Management Plan under which to operate. Conclusion As society becomes more environmentally aware, organisations are forced to find new methods and strategies to carry out their workplace practices whilst minimising harm to the environment. With this new awareness has come a plethora of new products and systems to assist organisations in their endeavours. These come from all levels of government, industry, and suppliers. Therefore, consultation with these stakeholders is important to enable organisations to make sound environmental decisions.
  37. 37. Investigate current practices in relation to Provide information and advice for improvementresource usage opportunities1.4 Provide information and advice for improvement opportunities "Collect, analyse and. organise information from a range of sources to provide information/advice and tools/resources for improvement opportunities" After collecting information from a range of sources, an organisation is then able to consolidate its findings and develop policies and procedures best suited for its individual needs and to further improve its own Environmental Management Plan . By documenting a plan to meet environmental legislation and to implement a more environmentally sound work practice, the organisation is formalising its environmental commitment. Why create plans? Environmental Management Plans enable organisations to formally document their policies and procedures, to address their environmental obligations and demonstrate how they will reduce resource wastage . In the first instance, these are usually policies and procedures to ensure compliance with applicable environmental legislation, permits and licences. However, Environmental Management Plans can also include other guidelines and policies the organisation has decided to implement to increase its resource efficiency, thereby being a more WATER MATTERS environmentally responsible organisation. Such guidelines and policies will vary from organisation to organisation. For example, the project to recycle plastic oil containers in Activity 8, above is not something that Dubbo Motor Mechanic and Panel Beaters needs to comply with, but including it in the businesss Environmental Management Plan assisted in its triple bottom line reporting. Another example: a coffee shop may start to use recyclable cups and food containers after consultation with its waste disposal suppliers . How Environmental Management plans are created Environmental Management Plans take time to create, as the completed plan establishes how the business will be run in the future. It is a very important document, and to ensure it is relevant, technically and legally sound, is credible and achievable, will require a considerable investment in time and effort. This could include: 1. Information Gathering Information may be gathered from a variety of sources. As you have discovered in Section 1.3, this can include : • examining current procedures and systems • examining legal compliance requirements • researching environmental plans of competitors and other companies

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