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Analysis of value priorities of business process outsourcing

by Professor  at SRM University on Dec 10, 2013

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Opportunity and human resources issue of attrition characterize business Process Outsourcing (BPO) Industry in India. Adverse public opinion and research reports indicate changes in values induced by ...

Opportunity and human resources issue of attrition characterize business Process Outsourcing (BPO) Industry in India. Adverse public opinion and research reports indicate changes in values induced by industry policies. However, values description of employees of BPO sector and its measurement leading to unidimension metaphor is attempted with the help of data analytics. Thirteen different values are identified and their relationship is mapped. The employees’ value priority is identified as experimenters and human resource intervention is suggested.

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  • amby56 amby56 very informative and helpful
    very good effort Sir
    4 months ago
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Analysis of value priorities   of business process outsourcing Analysis of value priorities of business process outsourcing Presentation Transcript