Zooming in on the user experience
Customer experience online research solutions
Our ‘elevator speech’
1. What is UserZoom and what do we do?
International market research firm, specializing in online
user experience and usability research.
We help brands boost website performance and improve
online business revenues.
2. How do we do it?
We create a unique web-based software application
that allows for highly sophisticated online research.
We offer both a self-service solution and professional
3. Bottom line… Why should you work with us?
You’ll be able to capture & measure the critical and
actionable data about your users’ online experience
that you need to manage your business, and no other
tool can provide!
How do I increase my business ratios
and customer online experience?
UserZoom combines the power of web analytics,
usability testing and online surveys using a
variety of research solutions:
User behavior analysis
Mobile interface testing
International cost-effective research
Industry Benchmarking studies
What is the Value in UserZoom
‘Un-moderated’ remote usability:
No face-to-face moderation
• Hundreds of users participate simultaneously from geographically
spread locations in their natural context
Capture both Customers attitudes and behaviors
Very cost-effective and Faster
The study is launched, software automatically gathers data
User 1 User 3