UserZoom Overview

437 views
397 views

Published on

Overview of UserZoom User Experience Research tool.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
437
On SlideShare
0
From Embeds
0
Number of Embeds
7
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

UserZoom Overview

  1. 1. www.userzoom.com Zooming in on the user experience www.userzoom.com Customer experience online research solutions 03/04/2009
  2. 2. www.userzoom.com Our ‘elevator speech’ 1. What is UserZoom and what do we do? International market research firm, specializing in online • user experience and usability research. We help brands boost website performance and improve • online business revenues. 2. How do we do it? We create a unique web-based software application • that allows for highly sophisticated online research. We offer both a self-service solution and professional • services. 3. Bottom line… Why should you work with us? You’ll be able to capture & measure the critical and • actionable data about your users’ online experience that you need to manage your business, and no other tool can provide!
  3. 3. www.userzoom.com How do I increase my business ratios and customer online experience? UserZoom combines the power of web analytics, usability testing and online surveys using a variety of research solutions:  Task-based studies  User behavior analysis  Card-sorting exercises  Prototype testing  Mobile interface testing  International cost-effective research  Industry Benchmarking studies  A/B testing
  4. 4. www.userzoom.com What is the Value in UserZoom Research Method?  ‘Un-moderated’ remote usability: No face-to-face moderation • • Hundreds of users participate simultaneously from geographically spread locations in their natural context Capture both Customers attitudes and behaviors • Very cost-effective and Faster •  The study is launched, software automatically gathers data User 1 User 3 User 2 User 4

×