UserZoom Overview
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UserZoom Overview

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Overview of UserZoom.

Overview of UserZoom.

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UserZoom Overview UserZoom Overview Presentation Transcript

  • www.userzoom.com Zooming in on the user experience www.userzoom.com Customer experience online research solutions 02/04/2009
  • www.userzoom.com Our ‘elevator speech’ 1. What is UserZoom and what do we do? International market research firm, specializing in online • user experience and usability research. We help brands boost website performance and improve • online business revenues. 2. How do we do it? We create a unique web-based software application • that allows for highly sophisticated online research. We offer both a self-service solution and professional • services. 3. Bottom line… Why should you work with us? You’ll be able to capture & measure the critical and • actionable data about your users’ online experience that you need to manage your business, and no other tool can provide!
  • www.userzoom.com How do I increase my business ratios and customer online experience? UserZoom combines the power of web analytics, usability testing and online surveys using a variety of research solutions:  Task-based studies  User behavior analysis  Card-sorting exercises  Prototype testing  Mobile interface testing  International cost-effective research  Industry Benchmarking studies  A/B testing
  • www.userzoom.com What is the Value in UserZoom Research Method?  ‘Un-moderated’ remote usability: No face-to-face moderation • • Hundreds of users participate simultaneously from geographically spread locations in their natural context Capture both Customers attitudes and behaviors • Very cost-effective and Faster •  The study is launched, software automatically gathers data User 1 User 3 User 2 User 4