Communication In Leadership

Into – Who we are?
Yermi Kurkus
Simon Garceau
Jacquie Snelling

Intro – Our Subject
Communication in Leadership – The effective way!
Different types of leaders in a business environment and their methods of communication.
Which style is the most effective?

Intro - Discussion
Types of experiences you had with a boss, manager, supervisor etc?
What do you feel when the boss calls you into his office for a “talk”?

Intro – Our Presentation
Leadership Styles
Their theories
Possible outcomes of different methods of communication
Identify the “ideal situation”

Scene #1 – Directive Leader (DL)
“ Shape up – shape out”

Leadership Style
Dictates tasks
Imposes deadlines
Threatens with negative consequences
Scene #1 – Directive Leader

Considerations
Not the parties involved
Not the employees expectations and involvement
Not the situation

Focus
Task at hand
Leader’s ambitions and success
Power
Seniority
Control

Scene #2 – Charismatic Leader (CL)
“ Yes - we can!”

Leadership Style
Diplomatic
Motivates employees
Offers more incentives
Cute smile and pat on the back
Scene #2 – Charismatic Leader

Considerations
Employees’ happiness and comfort
Employees expectations and involvement
Perceives that if there is a good “climate” = good atmosphere

Focus
Employees
Positive working environment
Conflict Avoidance
Approval from subordinates

Analysis – DL vs. CL
Directional Leader (DL)
Strict
Tough
Ego centered
Charismatic Leader (CL)
Nice
Motivating /Encouraging
Soft

Analysis – Employee Expectations
Depending on culture, background and character.
“ Equity Theory” Connection

Analysis – Types of Situations
External Factors:
Problems at home
Personal / Health problems
Internal Factors:
Imbalance in the “Equity Theory”
Imbalance in “LMX Theory”

Analysis – Theories
Equity theory
Employees calculate and compare their situation and process vs. their peers.

LMX theory
Employees perceive leaders to be efficient and acceptable

Expectancy theory
Employees look for a certain type of leadership style perceived as being effective – causing them to perform according to their expectancy and perception.

Path-Goal theory
Leader identifies the LMX and Expectancy of each employee
Considers different situations
Character traits of individuals
Takes into account all possible barriers of “Noise”
Focuses on the tasks at hand
Acts accordingly.

Conclusion– Situational Leader (SL)
“ How can we make this work?”

Leadership Style
Mixture of the two other types of leadership
Indentifies the strengths and interests of subordinates
Empowers the right employee for the right task
Monitors all possible situational and motivational factors
Takes care of the problems right away

Considerations
Employees expectations
External and internal barriers/factors

Focus
Tasks
Employees
Situational factors
Motivational Factors
Internal and external factors
Smooth working environment

Q&A
Which leader is the most effective?
In you opinion, which leader is more likely to use which communication method?
Can you identify different leaders that match to the different styles in our presentation?

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Communication In Leadership

by Yermi on Apr 16, 2010

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Communication In Leadership — Presentation Transcript