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Uar Able Presentation

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Final presentation on UAR's 'ABLE' project management tool by Teamable from the University of Michigan

Final presentation on UAR's 'ABLE' project management tool by Teamable from the University of Michigan

Published in: Technology, Business

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  • Transcript

    • 1. Teamable Sanghyuk Koh, Rahan Khozein, Gary Suen, Lauren Wendel
    • 2.
      • Who is UAR?
        • Software Development Company
      • What is ABLE?
        • Project Management Tool
      • Who are ABLE’s users?
        • Project managers
        • Everyone
      Overview Methods Finding Summary Q/A
    • 3.
      • Interaction Map
      • Contextual Inquiry
      • Personas & Scenarios
      • Comparative Evaluation
      • Heuristic Evaluation
      • Surveys
      • User Testing
      Overview Methods Finding Summary Q/A
    • 4.
      • Interaction Map
      Overview Methods Finding Summary Q/A
    • 5.
      • Contextual Inquiry
      Overview Methods Finding Summary Q/A
    • 6.
      • Personas & Scenarios
      Overview Methods Finding Summary Q/A
    • 7.
      • Comparative Evaluation
        • 4 direct competitors
          • dotProject.net
          • Microsoft Office Project
          • ACE project
          • Creative Pro Office
      Overview Methods Finding Summary Q/A
    • 8.
      • Heuristic Evaluation
        • Nielsen’s 10 heuristics
        • Severity rating scale from 0 to 4
          • 0 indicates no or little usability problem
          • 4 indicates major usability problem
      Overview Methods Finding Summary Q/A
    • 9.
      • Surveys
        • Data collected through SurveyGizmo
        • 31 surveys analyzed
        • Used Microsoft Excel for statistical analysis
          • Sample means, T-Test etc…
      Overview Methods Finding Summary Q/A
    • 10.
      • User Testing
        • 1 pilot & 4 regular testers
        • Recruited users of project management applications
        • Used Silverback to record video & audio
        • Users carried out 7 tasks that covered the main
        • functionalities of ABLE
      Overview Methods Finding Summary Q/A
    • 11.
      • Simple User Interface
      • Customizable
      • Useful for Project Managers
      Overview Methods Finding Summary Q/A
    • 12.
      • Users have difficulty finding certain functions or
      • information in ABLE
      • There is little guidance available to help users complete
      • their tasks
      • Inadequate system feedback or obscure error messages
      • Limited inter-feature dependencies lead to fragmented
      • and unconnected information
      • Sparse, spread-out layout decreases continuity and readability
      Overview Methods Finding Summary Q/A
    • 13.
      • Evidence
        • Not intuitive menu classification
        • Inconsistent & confusing labels
      • Recommendations
        • Re-work taxonomy
        • Review and standardize vocabulary
      Overview Methods Finding Summary Q/A Users have difficulty finding certain functions or information in ABLE
    • 14.
      • Evidence
        • Inadequate contextual instructions
        • ‘ Page Actions’ is not efficient
      • Recommendations
        • Provide direct instructions for how to interact
      Overview Methods Finding Summary Q/A There is little guidance available to help users complete their tasks
    • 15.
      • Evidence
        • Neither redirects the user to another
        • page nor provides notifications
        • Vague or contradictory error messages
      • Recommendations
        • Automatically redirect the user after the completion
        • of a task
        • Provide clear & actionable error messages
      Overview Methods Finding Summary Q/A Inadequate system feedback and obscure error messages
    • 16.
      • Evidence
        • Changes made under one feature do not reflect in
        • others
      • Recommendations
        • Needs assessment of users
      Overview Methods Finding Summary Q/A Limited inter-feature dependencies lead to fragmented and unconnected information
    • 17.
      • Evidence
        • White space
        • Limited use of fonts and sizes of texts
        • Lack of icons & colors
      • Recommendations
        • Implement different fonts, colors where appropriate
      Overview Methods Finding Summary Q/A Sparse, spread-out layout decreases continuity and readability
    • 18.
      • Identified and prioritized 5 critical problems
      • Adopting our recommendations would improve user experience of ABLE
      • Allowed us to experiment gain knowledge of various usability evaluation methods
      Overview Methods Finding Summary Q/A
    • 19. Overview Methods Finding Summary Q/A

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