Outline what you want to do
Any plan you need
Have a suitable location
Where customers can easily access
products or services
On the internet
In a business area
Believe that this business will
Avoid having negative conversations
about your business.
Talk to people who believe in your
Have a good contact and
A telephone no.
An e-mail address.
Any contact that customers can easily
connect with you to make enquiries.
Have suitable working hours that both
you and the customer are comfortable
Find the right people to work
Find experts for every position.
Choose as many as you need and can
Find out the best payment plan that suits
Advertise your company to reach all
categories of customers
On -line advertising on related websites
Outdoor advertising on billboards
Radio commercials and
Sponsor events etc.
Find ways to network with
partners in your industry .
Attend trade shows
Participate in conferences
Give free consultation when
you can. It may pay off later.
Join social websites like
facebook, twitter, linkedin, etc
Share information on the
Respond to relevant comments
Contact clients after the
service to know what they
This is to help assess your
Let your surveys have gift rewards
Reward loyal customers.
Let it be periodical
Let it some be linked to an
Let some be for just staying as a
Review your plan periodically
Make relevant changes and
Have periodical meetings with
stakeholders to brainstorm.
Receive every comment first and
ask questions later.
Compile the relevant information
after brainstorming and asking
Update the original plan