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Discover
 The
 Hidden
Truth
Your Obvious Best Choice for                                       Single Point of Contact
Appraisal Service                                                  For each claim, IAnet offers a single point-of-contact – we
                                                                   do not have franchises. IAnet assigns a personal customer
IAnet is a nationwide insurance appraisal network that offers      service representative who will see you through the entire
a single point-of-contact, electronic-based claims service         claims process. Plus, IAnet has a nationwide network of
that saves you money, while our exclusive AccuracyAudit       TM
                                                                   over 3,000 appraisers and adjusters, so the best appraiser
procedure ensures the highest level of precision on every          in your area will be assigned to your claim.
claim.
                                                                   IAnet is the obvious best
IAnet handles insurance appraisals for cars, light trucks,         choice.
motorcycles, classic vehicles, heavy equipment and farm
machinery, recreational vehicles (RVs), personal watercraft,       Our competitors may offer all-inclusive flat-rate packages.
and homeowner’s and commercial property.                           But, there are hidden costs in these plans. Often, flat-rate
                                                                   plans end up costing you thousands of dollars more than
We offer flexible pricing, so you pay for only the services        you will pay for IAnet’s outstanding service. Auto repair
you need, without compromising on IAnet’s award-winning            shops know that IAnet’s appraisers thoroughly research the
customer service.                                                  cost of parts and authenticate repair procedures to
                                                                   guarantee the lowest possible estimates. Our competitors
                                                                   don’t go this extra mile, so repair shops often take
                                                                   advantage by inflating their estimates.




                                                                   “It’s possible to save $30
                                                                   upfront when you use
                                                                   flat-rate competitors, but
                                                                   without IAnet’s diligent and
                                                                   accurate follow through, a
                                                                   flat-rate estimate can end
                                                                   up costing an unnecessary
                                                                   $2,000 or more.”
                                                                            John Donley, CEO, IAnet
Our flexible plans ensure

that you pay for what

you need, get what you

pay for, and that you will

never suffer service

shortfalls.
Regardless of location,

clients send assignments

to IAnet and we will

immediately dispatch the

appropriate, qualified

appraiser in closest

proximity to your claim.
Comprehensive Claims
IAnet Services                                                                                        Service
IAnet builds quality assurance into our insurance appraisal                                           >    Standard Auto
service throughout the entire claims process.                                                         >    Classic Vehicles and Specialty Vehicles
                                                                                                      >    Heavy Equipment and Farm Machinery
AccuracyAuditTM Team                                                                                  >    Motorcycles
IAnet’s AccuracyAuditTM Team checks 100% of claims that                                               >    Recreational Vehicles (RVs) and Personal Watercraft
come into our office, using human and electronic                                                      >    Scene Investigations/Adjustments
auditing procedures to ensure the highest level of                                                    >    Commercial Property
accuracy. IAnet’s meticulous attention to detail uncovers                                             >    Homeowner’s Property
problems before they arise, which cuts down on the                                                    >    Diminished Value
severity of estimates and the need for time-consuming                                                 >    Total Loss Handling (ACV Evaluations/Partnerships with
revisions and carrier audits.                                                                              Copart/IAA)
                                                                                                      >    Adjusting Services
The IAnet AccuracyAuditTM Team ensures that estimates
are in compliance with company guidelines, parts usage                                                Centralized Dispatching
opportunities are maximized, proper repair vs. replacement
techniques are used, state disclaimers are used when                                                  IAnet immediately dispatches the most qualified,
available, summaries are filed and revisions are handled in                                           appropriate appraiser in your area, regardless of your
a speedy and accurate manner.                                                                         location.

Tiered Pricing*                                                                                       Active Claims Tracking &
IAnet’s flexible pricing plans ensure that you pay for only                                           Status Monitoring
the services you need, without compromising on IAnet’s
outstanding customer service.                                                                         IAnet’s Status Team continually tracks every claim from
                                                                                                      start to finish and reports the status to you by whichever
Value Standard                                                                                        communication platform you prefer, whether it’s telephone,
Single visit appraisal for straightforward claims.                                                    email, fax or some other means. Plus, your claim is
(If additional visits are necessary, there is a nominal charge                                        accessible online 24 hours a day.
per visit.)
                                                                                                      Our Status Team continually utilizes IAnet’s exclusive
Standard Plus                                                                                         AccuracyAuditTM and delivers files within 72 hours.
Appraisal with up to one supplemental site visit.
(If additional visits are necessary, there is a nominal charge                                        Integrated Vendor Services
per visit.)
                                                                                                      IAnet’s coordinators ensure the appropriate appraiser
Gold Standard                                                                                         is assigned to each claim, including reviewing their
IAnet’s all-inclusive appraisal includes unlimited                                                    qualifications against state licensing requirements, which
supplemental visits.                                                                                  cuts down on a potentially time-consuming process. Our
                                                                                                      coordinators interview each appraiser and review their work.


                                                                                                      Uploading & File Delivery

                                                                                                      IAnet delivers files via any requested carrier technology,
                                                                                                      including Audatex; CCC Autoverse; ProcessClaims;
                                                                                                      ClaimHub; Mitchell WorkCenter; Performance Claims;
                                                                                                      Nugen IT; SceneAccess and others. We upload files any
                                                                                                      hour of the day, evening and weekend to reduce file cycle
                                                                                                      time and severity.

* Please note: Tiered pricing does not include Total Loss Handling service. Tiered pricing levels apply only to standard database auto claims. Value Standard and Standard Plus service charge
for additional supplemental visits is $55.00. Additional charges may also apply in the following locations: Alaska, Hawaii, North Dakota, South Dakota, Montana, Wyoming and Canada. On
rural claims, 50 miles round-trip to claim site is included in the price at no additional charge. Mileage for rural claims over 50-mile round trip will be billed at an additional charge. Please call
client services at 480-596-1105 if you have any questions.
Your Best Choice for Claims                                                                 Expedited Status

Appraisal Service                                                                           Your personal customer service representative offers quick
                                                                                            access to the most up-to-date information. We build

IAnet is your best obvious choice for accurate appraisals,                                  relationships with appraisers and provide them with a

responsive service, technology innovation and pricing that                                  steady flow of business, which in return ensures that our

lets you select the exact level of service you need.                                        appraisers provide quick response times and timely status
                                                                                            reports.

Call us or visit IAnetwork.net to begin experiencing the
difference between the best and the rest.                                                   Centralized Billing
                                                                                            IAnet is capable of billing per file or by bulk. Moreover,
                                                                                            because appraisers are contracted through IAnet, we

360 of Efficiency,
                0                                                                           handle all 1099 tax reporting, which eliminates the time

Accuracy and Savings.                                                                       that adjusters would need to gather tax information and
                                                                                            the potential of carriers sending out thousands of 1099 tax
                                                                                            statements.
                                          Str eamline
                                           Dispatch
                                                                 O
                         ed                                   Eff ptim
                      dit s                                      ici u
                    petatu                                          en
                     S
                                                                   m y
               Ex




                                                                    c

                                                                          Acco
  Billing ed




                                                                           Totalntability
 Centr aliz




                                                                              u
                                                                                 Loss
                                                                         urit nts
     I nte endo




                                                                     Secpleme
                                                                             y
         V
          gra r
              ted




                                                                       p
                                                                     Su




                              Acc
                                  u                           d
                               Tea racy                 Tiereing
                                  m                      Pric
Our staff monitors the

progress on a daily basis

ensuring that appraisals do

not slip through the cracks

or demand hours of follow

up from the adjuster.
AccuracyAuditTM

Uncover challenges before

they hit the carriers to

reduce estimate severity,

reduce revision time, and cut

back dramatically on carrier

audit issues.
Supplements Security
Supplements are prioritized through the IAnet system
and tracked for fastest cycle time. Audits are conducted
for invoices, proper negotiations between the shop
and appraiser and guideline compliance. Physical
re-inspections ensure that claim severity, fraud and
unnecessary repairs are greatly reduced.


Total Loss Accountability
IAnet has a dedicated Total Loss team who save carriers
time for each total loss file. Our team of industry experts
handle calling in bids, movement of salvage, tracking total
loss and, when requested, total loss settlements.



Are You Spending
$2000 to Save $30?
If You’re Not Using IAnet for
Claims, Here’s What You’re
Missing...
>   Fully Managed, Monitored and Expedited End-to-End
    Claims Processing
>   Experienced Staff Answering Phones Monday through
    Friday
>   Personal Customer Service Representative Assigned
    to Your Account



                                Pr operty
             ft
 & Water onal




                                                           StaAuto
         cr a




                                                              ndar d
 Recreati




                                                     nt
         Sp las




                                                   me
          C




              sic ialty                             uip
           ec




                   Ve and                         Eq arm
                                               vy
                      hic
                          les               Hea & F
Nationwide
Network of      www.ianetwork.net



3,000           IAnet is the Obvious Best
Experienced     Choice for Appraisal Service

Appraisers      >
                >
                    Nationwide Appraiser Network
                    Nationwide Adjuster Network


Means No
                >   Single Point of Contact (No Franchises)
                >   Cutting-Edge Technology Backed by Experienced
                    Industry Veterans

Claim is        >
                >
                    Flexible Pricing Plans
                    AccuracyAuditTM Ensures Precision and Low Claim


“Out-of-Area”
                    Severity
                >   Appraisers and Adjusters in Canada

                Our competitors often waste time trying to find appraisers for each claim,
                sometimes conducting online searches or thumbing through directories.

                IAnet eliminates this inefficiency with a standing nationwide network of
                experienced appraisers throughout the U.S. and Canada.
For more information visit
www.ianetwork.net
Office: 480.596.1105

Fax: 480.596.1140

www.ianetwork.net

assignments@ianetwork.net



National Dispatch

Voice: 888.645.5979

Fax: 888.344.7043



3,000 Adjusters & Appraisers and Growing




All trademarks are property of their respective owners. © IAnet 2011

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I anet e_mag_10-36-54

  • 2. Your Obvious Best Choice for Single Point of Contact Appraisal Service For each claim, IAnet offers a single point-of-contact – we do not have franchises. IAnet assigns a personal customer IAnet is a nationwide insurance appraisal network that offers service representative who will see you through the entire a single point-of-contact, electronic-based claims service claims process. Plus, IAnet has a nationwide network of that saves you money, while our exclusive AccuracyAudit TM over 3,000 appraisers and adjusters, so the best appraiser procedure ensures the highest level of precision on every in your area will be assigned to your claim. claim. IAnet is the obvious best IAnet handles insurance appraisals for cars, light trucks, choice. motorcycles, classic vehicles, heavy equipment and farm machinery, recreational vehicles (RVs), personal watercraft, Our competitors may offer all-inclusive flat-rate packages. and homeowner’s and commercial property. But, there are hidden costs in these plans. Often, flat-rate plans end up costing you thousands of dollars more than We offer flexible pricing, so you pay for only the services you will pay for IAnet’s outstanding service. Auto repair you need, without compromising on IAnet’s award-winning shops know that IAnet’s appraisers thoroughly research the customer service. cost of parts and authenticate repair procedures to guarantee the lowest possible estimates. Our competitors don’t go this extra mile, so repair shops often take advantage by inflating their estimates. “It’s possible to save $30 upfront when you use flat-rate competitors, but without IAnet’s diligent and accurate follow through, a flat-rate estimate can end up costing an unnecessary $2,000 or more.” John Donley, CEO, IAnet
  • 3. Our flexible plans ensure that you pay for what you need, get what you pay for, and that you will never suffer service shortfalls.
  • 4. Regardless of location, clients send assignments to IAnet and we will immediately dispatch the appropriate, qualified appraiser in closest proximity to your claim.
  • 5. Comprehensive Claims IAnet Services Service IAnet builds quality assurance into our insurance appraisal > Standard Auto service throughout the entire claims process. > Classic Vehicles and Specialty Vehicles > Heavy Equipment and Farm Machinery AccuracyAuditTM Team > Motorcycles IAnet’s AccuracyAuditTM Team checks 100% of claims that > Recreational Vehicles (RVs) and Personal Watercraft come into our office, using human and electronic > Scene Investigations/Adjustments auditing procedures to ensure the highest level of > Commercial Property accuracy. IAnet’s meticulous attention to detail uncovers > Homeowner’s Property problems before they arise, which cuts down on the > Diminished Value severity of estimates and the need for time-consuming > Total Loss Handling (ACV Evaluations/Partnerships with revisions and carrier audits. Copart/IAA) > Adjusting Services The IAnet AccuracyAuditTM Team ensures that estimates are in compliance with company guidelines, parts usage Centralized Dispatching opportunities are maximized, proper repair vs. replacement techniques are used, state disclaimers are used when IAnet immediately dispatches the most qualified, available, summaries are filed and revisions are handled in appropriate appraiser in your area, regardless of your a speedy and accurate manner. location. Tiered Pricing* Active Claims Tracking & IAnet’s flexible pricing plans ensure that you pay for only Status Monitoring the services you need, without compromising on IAnet’s outstanding customer service. IAnet’s Status Team continually tracks every claim from start to finish and reports the status to you by whichever Value Standard communication platform you prefer, whether it’s telephone, Single visit appraisal for straightforward claims. email, fax or some other means. Plus, your claim is (If additional visits are necessary, there is a nominal charge accessible online 24 hours a day. per visit.) Our Status Team continually utilizes IAnet’s exclusive Standard Plus AccuracyAuditTM and delivers files within 72 hours. Appraisal with up to one supplemental site visit. (If additional visits are necessary, there is a nominal charge Integrated Vendor Services per visit.) IAnet’s coordinators ensure the appropriate appraiser Gold Standard is assigned to each claim, including reviewing their IAnet’s all-inclusive appraisal includes unlimited qualifications against state licensing requirements, which supplemental visits. cuts down on a potentially time-consuming process. Our coordinators interview each appraiser and review their work. Uploading & File Delivery IAnet delivers files via any requested carrier technology, including Audatex; CCC Autoverse; ProcessClaims; ClaimHub; Mitchell WorkCenter; Performance Claims; Nugen IT; SceneAccess and others. We upload files any hour of the day, evening and weekend to reduce file cycle time and severity. * Please note: Tiered pricing does not include Total Loss Handling service. Tiered pricing levels apply only to standard database auto claims. Value Standard and Standard Plus service charge for additional supplemental visits is $55.00. Additional charges may also apply in the following locations: Alaska, Hawaii, North Dakota, South Dakota, Montana, Wyoming and Canada. On rural claims, 50 miles round-trip to claim site is included in the price at no additional charge. Mileage for rural claims over 50-mile round trip will be billed at an additional charge. Please call client services at 480-596-1105 if you have any questions.
  • 6. Your Best Choice for Claims Expedited Status Appraisal Service Your personal customer service representative offers quick access to the most up-to-date information. We build IAnet is your best obvious choice for accurate appraisals, relationships with appraisers and provide them with a responsive service, technology innovation and pricing that steady flow of business, which in return ensures that our lets you select the exact level of service you need. appraisers provide quick response times and timely status reports. Call us or visit IAnetwork.net to begin experiencing the difference between the best and the rest. Centralized Billing IAnet is capable of billing per file or by bulk. Moreover, because appraisers are contracted through IAnet, we 360 of Efficiency, 0 handle all 1099 tax reporting, which eliminates the time Accuracy and Savings. that adjusters would need to gather tax information and the potential of carriers sending out thousands of 1099 tax statements. Str eamline Dispatch O ed Eff ptim dit s ici u petatu en S m y Ex c Acco Billing ed Totalntability Centr aliz u Loss urit nts I nte endo Secpleme y V gra r ted p Su Acc u d Tea racy Tiereing m Pric
  • 7. Our staff monitors the progress on a daily basis ensuring that appraisals do not slip through the cracks or demand hours of follow up from the adjuster.
  • 8. AccuracyAuditTM Uncover challenges before they hit the carriers to reduce estimate severity, reduce revision time, and cut back dramatically on carrier audit issues.
  • 9. Supplements Security Supplements are prioritized through the IAnet system and tracked for fastest cycle time. Audits are conducted for invoices, proper negotiations between the shop and appraiser and guideline compliance. Physical re-inspections ensure that claim severity, fraud and unnecessary repairs are greatly reduced. Total Loss Accountability IAnet has a dedicated Total Loss team who save carriers time for each total loss file. Our team of industry experts handle calling in bids, movement of salvage, tracking total loss and, when requested, total loss settlements. Are You Spending $2000 to Save $30? If You’re Not Using IAnet for Claims, Here’s What You’re Missing... > Fully Managed, Monitored and Expedited End-to-End Claims Processing > Experienced Staff Answering Phones Monday through Friday > Personal Customer Service Representative Assigned to Your Account Pr operty ft & Water onal StaAuto cr a ndar d Recreati nt Sp las me C sic ialty uip ec Ve and Eq arm vy hic les Hea & F
  • 10. Nationwide Network of www.ianetwork.net 3,000 IAnet is the Obvious Best Experienced Choice for Appraisal Service Appraisers > > Nationwide Appraiser Network Nationwide Adjuster Network Means No > Single Point of Contact (No Franchises) > Cutting-Edge Technology Backed by Experienced Industry Veterans Claim is > > Flexible Pricing Plans AccuracyAuditTM Ensures Precision and Low Claim “Out-of-Area” Severity > Appraisers and Adjusters in Canada Our competitors often waste time trying to find appraisers for each claim, sometimes conducting online searches or thumbing through directories. IAnet eliminates this inefficiency with a standing nationwide network of experienced appraisers throughout the U.S. and Canada.
  • 11. For more information visit www.ianetwork.net
  • 12. Office: 480.596.1105 Fax: 480.596.1140 www.ianetwork.net assignments@ianetwork.net National Dispatch Voice: 888.645.5979 Fax: 888.344.7043 3,000 Adjusters & Appraisers and Growing All trademarks are property of their respective owners. © IAnet 2011