HIMS Product Presentation

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We are experts in HIMS Products

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Transcript

  • 1.  
  • 2. Definition….
        • The HIMS has been defined as a system that provides an appropriate information support to each decision making level of the health care delivery system.
  • 3. Software Component….
    • A software component is a system element offering a predefined service or event, and able to communicate with other components.
    • Features of a Efficient Software:
      • Multiple-use
      • Non-context-specific
      • Compos able with other components (inter relationship with other components) ‏
      • Encapsulated i.e., non-investigable through its interfaces
      • A unit of independent deployment and versioning
  • 4. HIMS Modules….
    • Administration
    • Billing (Opd and IPD)
    • Blood Bank
    • Discharge Summary
    • Doctors Desk
    • Electronic Medical Record
    • Emergency
    • Financial Accounting
    • Food and Beverages
    • Health Care Packages
    • HR Management
    • Intensive Care Unit (ICU)
    • Laboratory
    • Minor Surgery
    • MIS Reports
    • OT Management
    • Pharmacy
    • PH Lobotomy
    • Purchase
    • Reception
    • Registration
    • Security
    • Stores
    • Ward Management
  • 5. HIMS – Monthly operational efficiency
    • Lapse of equipment insurance
    • Higher patient wallet share through integrated op consulting
    • Misused phone call monitoring (EPABX integration)
    • Laboratory reagent wastage reduction
    • Vendor rating - purchase cost optimization
    • Higher room utilization
    • Shorter cycle for IP credit collection (Interest savings)
    • Stock pilferage reduction (stock monitoring)
    • Lower inventory cost through stock velocity
    • Easy TPA insurance claims - insurance module
    • Efficiency in billing through heuristic search
    • Administrator time savings
    • Accurate billing
    • Bank reconciliation savings
    • IT personnel cost savings
    • Repeat customer business (improved loyalty)
    • Lower advertising costs through SMS
    • Better Tax planning
    • Patient satisfaction (patient wait time monitoring)
    • Central and quicker discharges – integrated modules
    • Management time savings - less supervision
    • Operation theater scheduling
    • Payroll preparation time savings
  • 6. GENERAL BENIFITS Savings – Substantial savings in manpower, time and costs through improved productivity Effectiveness – Increased administrative & operational effectiveness and improved communications between the peripheral labs with the central lab Simplification – Improved and simplified work / process flow through automation Quality – Reduced errors and duplication of work Centralization – Consolidation of information into a single point Optimization – Empowers better use of existing resources (people, time and money) at the organization Competitive Advantage – Improved customer satisfaction and market position  
  • 7. Front office - Less waiting time for the patient
    • Easy patient enquiry
    • Pre registration to avoid long queues
    • Quick discharge process
    • Single point payment
    • Room floor map
  • 8. Doctor - Easy access to patient information
    • SMS alerts on appointments
    • AID IN FASTER DECISION MAKING (ECG X RAY ,LAB INVESTIGATIONS)‏
    • Electronic Prescription Printing
    • CAN GIVE SUGGESTION DIRECTLY
    • IDEAL FOR KEEPING TRACK OF PATIENT RECORDS
    • CAN PREPARE DISCHARGE SUMMARY EASILY
    • PROVIDE ACCURATE INFORMATION ABOUT SYMPTOMS AND HEALTH BACKGROUND
    • HELP TO DECIDE ON A COURSE OF TREATMENT
    • CAPTURE REFERING DOCTOR'S DATA
  • 9. Nurses Benefits
    • COMMUNICATE FASTLY AND EFFECTIVELY
    • DO IN PATIENT BILLING
    • CAN REFER REPORTS IMMEDIATELY
    • CAN GET PATIENT INFORMATION
    • CAN CLARIFY PATIENT DOUBT
    • CAN BE USED IN TRAINING NEW STAFFS
    • CAN REPORT ADVERSE DRUG REACTIONS
  • 10. Patient Benefits
    • BETTER TREATMENT(FASTER) ‏
    • ADEQUATE INFORMATION REGARDING TREATMENT AND TESTS
    • CAN DO OPD BOOKING
    • CAN ACCESS SPECIAL PACKAGES
    • CAN CONTACT HEALTH TEAM
    • CAN FORSEE THE COST OF TREATMENT
    • CAN GIVE FEED BACKS
  • 11. ADMINISTRATORS
    • MANAGEMENT CAN CONVEY THEIR MESSAGE TO ALL WORKERS REGULARLY (HOSPITAL ORDERS , EVENTS ,CIRCULARS) ‏
    • CAN GET FEED BACK FROM EMPLOYEES AND PATIENTS
    • CAN ASSESS THE CURRENT FUNCTIONING OF HOSPITAL
  • 12. Management - One click information
    • DAILY COLLECTION REPORT FOR OPD & INDOOR "PATIENT WISE -CASH / CHECK /CARD COLLECTED
    • Interactive query for daily transaction
    • Daily and monthly summaries
    • Doctor and department monitoring
    • SMS alerts on daily reporting
    • Audit alerts
  • 13. Finance - Centralized control
    • Integrated with all departments
    • Online voucher approval and printing
    • Cost centre analysis
    • Transaction zooming for easy audit
    • Statutory reports as per companies act
  • 14. Inventory - Optimize stock level by up to 30%
    • Early expiry notification
    • Tag medicines to recommending doctors
    • Alternate drugs for substitutes
    • Barcoding for easy tracking
    • Multiple outlets for pharmacies
    • Analysis
  • 15. Customer speak
    • Peace of Mind
    • 25% management time savings
    • Bundle of benefits
    • Must for every hospital
    • Value for money
  • 16. The difference !!
    • Measurable economic benefits
    • Low cost of ownership product
    • No hidden costs
    • Rapid implementation according to Clients requirement
    • Better patient experience
    • Lower your cost of servicing the client
    • Higher patient satisfaction
    • 100% control over your organization
  • 17. Development Methodology
    • Active knowledge management repository
    • Version control and documentation tools
    • Proactive and fail safe design methods
    • Strict standards for coding practices
    • Unit testing for complex functions
    • Usability & stress testing
    • Sophisticated automated testing tools for zero defects
  • 18. Software Associates – Implementation Policy
    • Trained Engineers will be at client site
    • Meeting with Auditors / ISO consultants
    • Training for Operators, Accountants & Administrators
    • Weekly review with Management Team
  • 19. Support Policy
    • 24 x 7 voice
    • 9 am - 5 pm instant broadband
    • 12 hour onsite support
    • Disaster recovery team for emergencies
    • CRM for customer call management
    • Call escalation
    • Quality of Service Guarantee for standard package
  • 20. Support Call Escalation Customer Help Desk Support engineer Problem Solving Response Time : (0-4 hrs) Onsite engineer Problem Solving Response Time : (0-24hrs) Implementation/support developer Report building and remote calls Response Time : (0-6 hrs) Senior support engineer Problem Solving Response Time (0-8 hrs) Development team Bug fixes/product enhancements Response Time : (8-24 hrs) Quality Assurance engineer Testing Response Time : (8-24 hrs) Technical head New technology research/ quality and process initiatives Response Time : (10-24hrs)
  • 21.