Agile User Experience Design

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Presentation given by Nulogy co-founder Kevin Wong at the 2011 Canadian Undergraduate Technology Conference (CUTC) in Toronto.

Presentation given by Nulogy co-founder Kevin Wong at the 2011 Canadian Undergraduate Technology Conference (CUTC) in Toronto.

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Transcript

  • 1. Agile User Experience Design
  • 2. About Me Entrepreneur, idea guy, problem solver, communicator, photographer, aspiring philanthropist.
    • UW Systems
    • Coop ’ d at Microsoft, Ericsson, Janna
    • Original CUTC Team
    • Co-Founded Nulogy after grad
    • Co-Founded social enterprise Charity CHAMPS
    Like something? @knwong #cutc11
  • 3.
    • Revolutionary software for our packaged world
    • PackManager processes ~7,000,000 products a day
    • #1 in our space, 100% Cloud
    • Differentiated on usability and feature set
    Source: knwong.tumblr.com
  • 4. Agile Product Development
  • 5. Agile
  • 6. Not Agile
  • 7. Quality Time Cost
  • 8. Time Cost Maintainability Usability Bugs Aesthetic Sellability Value
  • 9. Time Cost Scope? Maintainability Usability Bugs Aesthetic Sellability Value
  • 10. Scope Value Cost Time Conventional Wisdom
  • 11. Scope Value Cost Time Conventional Wisdom LIES!
  • 12. Scope Value Cost Time Reality
  • 13. Scope Value Cost Speed Problem?
  • 14. Scope Value Cost Time Agile Wisdom
  • 15. Scope Value Cost Time Agile Wisdom
  • 16. Scope Value Cost Time Agile Wisdom
  • 17. Scope Value Cost Time Agile Wisdom
  • 18. Scope Value Cost Time Agile Wisdom Building incrementally Builds value fastest
  • 19. Is it really working?
  • 20. http://www.agilemodeling.com/essays/proof.htm Still Skeptical?
  • 21. Agile FTW!
  • 22. Design, User Experience Design
  • 23. Currently, just under half of U.S. households have computers. Rates are much lower in the rest of the world. To get wider dispersion, manufacturers have to make PCs and their software as user-friendly as toasters. That's going to take time, because the industry first has to change its way of thinking and then has to redesign products from the bottom up, with ease of use as the No.1 priority . Sept 28, 1998
  • 24.  
  • 25.  
  • 26. What ’ s a good design? $221 $0
  • 27. $249
  • 28. Design = Features + Usability
  • 29.  
  • 30.  
  • 31.  
  • 32. Where ’ s the Save?
  • 33. Implementation Matters
  • 34.  
  • 35. Agile Product Development + User Experience Design
  • 36. Agile UX Easiest to code Easiest for users
  • 37. Agile UX Do only what is necessary Plan for many considerations
  • 38. 156 2 Weeks between releases of Microsoft Excel Weeks between releases of PackManager
  • 39. Elements of User Experience
  • 40. Challenge = Opportunity
  • 41. Real-World Results
  • 42. Earlier Feedback
  • 43. Stay on Course
  • 44. Agile+UX: Making it Go
  • 45. Jason Yuen, CTO, Nulogy
  • 46. Dev + Design: Be as One
  • 47. “ Individuals and interactions ” “ Processes and tools ”
  • 48. Agile UX Process
  • 49. Agile + UX New. Hard to do. Hugely valuable. Especially if you ’ re small.
  • 50. Agile UX Practitioner
    • No ego - must be ready to be wrong
    • Tenacity - ok to change your designs repeatedly
    • Problem Solver - break things down
    • Empathy - think like user, not yourself “ it ’ s not alright ”
    • Curiosity - ask why
  • 51. Career tips
    • Creative agency - creativity trumps usability
    • UX at big company is lots of studies and research
    • UX at Nulogy: solve hard problems very fast
    • Practice and build a portfolio
    • UX reading list (@knwong)
    • Already started? We ’ re hiring: grow@nulogy.com
  • 52. Questions? @knwong about.me/knwong