Chapter 2   Ready Notes Management’s Changing Landscape:  Demographics, Global Economy, and Technology For in-class note t...
Chapter Objectives <ul><li>Summarize  the demographics of the new work force. </li></ul><ul><li>Define  the term  managing...
Dimensions of the Social Environment <ul><li>Demographics </li></ul><ul><ul><li>Changes in population characteristics. </l...
Nagging Inequalities  in the Workplace <ul><li>Under the Glass Ceiling </li></ul><ul><ul><li>Women continue to experience ...
Managing Diversity <ul><li>Managing Diversity </li></ul><ul><ul><li>The process of creating an organizational culture that...
The Political-Legal Environment <ul><li>The Politicization of Management </li></ul><ul><ul><li>General political responses...
Figure 2.2 Management’s Political Response Continuum
The Political-Legal Environment  (cont’d) <ul><li>Specific Political Strategies </li></ul><ul><ul><li>Campaign financing <...
Increased Personal Legal Accountability <ul><li>Increases in Demands for Accountability </li></ul><ul><ul><li>“Cooking the...
The Economic Environment <ul><li>The Job Outlook in Today’s Service Economy, Where Education Counts </li></ul><ul><ul><li>...
The Challenge of a Global Economy <ul><li>A Single Global Marketplace </li></ul><ul><ul><li>Global trade is causing a shif...
The Technological Environment <ul><li>Technology </li></ul><ul><ul><li>All the tools and ideas available for extending the...
The Technological Environment  (cont’d) <ul><li>The Innovation Process </li></ul><ul><ul><li>The systematic and practical ...
Figure 2.3 The Three-Step Innovation Process
The Technological Environment  (cont’d) <ul><li>Innovation Lag </li></ul><ul><ul><li>The time it takes for a new product t...
Promoting Innovation Through Intrapreneurship <ul><li>Intrapreneur </li></ul><ul><ul><li>An employee who takes personal re...
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Challenging Environments

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A brief overview of the global environments.

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Challenging Environments

  1. 1. Chapter 2 Ready Notes Management’s Changing Landscape: Demographics, Global Economy, and Technology For in-class note taking, choose Handouts or Notes Pages from the print options, with three slides per page.
  2. 2. Chapter Objectives <ul><li>Summarize the demographics of the new work force. </li></ul><ul><li>Define the term managing diversity and explain why it is particularly important today. </li></ul><ul><li>Discuss how the changing political-legal environment is affecting the practice of management. </li></ul><ul><li>Discuss why the global economy is a vital economic consideration for modern managers. </li></ul><ul><li>Describe the three-step innovation process and define the term intrapreneur . </li></ul>
  3. 3. Dimensions of the Social Environment <ul><li>Demographics </li></ul><ul><ul><li>Changes in population characteristics. </li></ul></ul><ul><li>The New Social Contract </li></ul><ul><ul><li>Changes in the employer-employee relationship. </li></ul></ul><ul><li>Inequalities </li></ul><ul><ul><li>Persistent barriers encountered by women, minorities, and others in the workplace . </li></ul></ul><ul><li>Managing diversity </li></ul><ul><ul><li>Creating organization cultures that enable all employees to realize their potential. </li></ul></ul>
  4. 4. Nagging Inequalities in the Workplace <ul><li>Under the Glass Ceiling </li></ul><ul><ul><li>Women continue to experience a significant gender-wage gap and strong barriers to advancement. </li></ul></ul><ul><ul><li>Women are demanding more equitable compensation and workplace opportunities. </li></ul></ul><ul><ul><li>Women are leaving to become entrepreneurs. </li></ul></ul><ul><li>Continuing Pressure for Equal Opportunity </li></ul><ul><ul><li>Women, minorities, and the physically challenged are all expected to press harder for more employment opportunities. </li></ul></ul>
  5. 5. Managing Diversity <ul><li>Managing Diversity </li></ul><ul><ul><li>The process of creating an organizational culture that provides all employees, including women and minorities, with assistance and opportunities to help them realize their full potential. </li></ul></ul><ul><li>More than EEO </li></ul><ul><ul><li>The moral necessity and commitment in going beyond EEO and affirmative action to create flexible organizations that encompass and value diversity. </li></ul></ul>
  6. 6. The Political-Legal Environment <ul><li>The Politicization of Management </li></ul><ul><ul><li>General political responses </li></ul></ul><ul><ul><ul><li>Defending the status quo against all comers. </li></ul></ul></ul><ul><ul><ul><li>Adopting a “wait and see” approach. </li></ul></ul></ul><ul><ul><ul><li>Proactively trying to identify and respond to issues. </li></ul></ul></ul>
  7. 7. Figure 2.2 Management’s Political Response Continuum
  8. 8. The Political-Legal Environment (cont’d) <ul><li>Specific Political Strategies </li></ul><ul><ul><li>Campaign financing </li></ul></ul><ul><ul><li>Lobbying </li></ul></ul><ul><ul><li>Coalition building </li></ul></ul><ul><ul><li>Indirect lobbying </li></ul></ul>
  9. 9. Increased Personal Legal Accountability <ul><li>Increases in Demands for Accountability </li></ul><ul><ul><li>“Cooking the books,” price fixing, and bid rigging are serious white-collar crimes likely to draw stiff penalties and a jail sentence. </li></ul></ul><ul><li>Political and Legal Implications for Management </li></ul><ul><ul><li>Increased use of legal audits </li></ul></ul><ul><ul><ul><li>A review of all operations to pinpoint possible legal liabilities or problems. </li></ul></ul></ul><ul><ul><li>Use of alternative dispute resolution (ADR) </li></ul></ul><ul><ul><ul><li>Settling disputes with less costly methods, including arbitration and mediation. </li></ul></ul></ul>
  10. 10. The Economic Environment <ul><li>The Job Outlook in Today’s Service Economy, Where Education Counts </li></ul><ul><ul><li>Service sector job growth in high paying occupations that require at least a bachelor’s degree is twice as fast as that of all other occupations. </li></ul></ul><ul><li>Benefiting from Economic Forecasts </li></ul><ul><ul><li>The consensus approach uses a wide variety of economic forecasts in creating an average opinion of future economic conditions. </li></ul></ul>
  11. 11. The Challenge of a Global Economy <ul><li>A Single Global Marketplace </li></ul><ul><ul><li>Global trade is causing a shift to a single economy. </li></ul></ul><ul><ul><li>The commercial world is no longer East-West, North-South. </li></ul></ul><ul><li>Globalization Is Personal </li></ul><ul><ul><li>Working for a foreign-owned company is a growing trend. </li></ul></ul><ul><ul><li>Meeting world standards for quality and costs (through lower wages) is necessary to be globally competitive. </li></ul></ul>
  12. 12. The Technological Environment <ul><li>Technology </li></ul><ul><ul><li>All the tools and ideas available for extending the natural and mental reach of humankind. </li></ul></ul><ul><ul><li>Technology is facilitating the evolution of the information age. </li></ul></ul><ul><ul><li>Information has become a valuable strategic resource for gaining competitive advantage. </li></ul></ul>
  13. 13. The Technological Environment (cont’d) <ul><li>The Innovation Process </li></ul><ul><ul><li>The systematic and practical application of a new idea. </li></ul></ul><ul><li>Steps in the Innovation Process </li></ul><ul><ul><li>Conceptualization: when a new idea occurs to someone. </li></ul></ul><ul><ul><li>Product technology: creation of a working prototype. </li></ul></ul><ul><ul><li>Production technology: development of a profitable production process. </li></ul></ul>
  14. 14. Figure 2.3 The Three-Step Innovation Process
  15. 15. The Technological Environment (cont’d) <ul><li>Innovation Lag </li></ul><ul><ul><li>The time it takes for a new product to be translated into satisfied demand. </li></ul></ul><ul><li>Shortening Innovation Lag </li></ul><ul><ul><li>Goal setting: creating a sense of urgency and purpose. </li></ul></ul><ul><ul><li>Empowerment: pushing decision-making authority down to the level of the decision. </li></ul></ul><ul><ul><li>Concurrent engineering: using a team approach to product design involving specialists from all functional areas including research, production, and marketing. </li></ul></ul>
  16. 16. Promoting Innovation Through Intrapreneurship <ul><li>Intrapreneur </li></ul><ul><ul><li>An employee who takes personal responsibility for pushing an innovative idea through a large organization. </li></ul></ul><ul><li>Fostering Intrapreneurship </li></ul><ul><ul><li>Focus on results and teamwork. </li></ul></ul><ul><ul><li>Reward innovation and risk taking. </li></ul></ul><ul><ul><li>Tolerate and learn from mistakes. </li></ul></ul><ul><ul><li>Remain flexible and change-oriented. </li></ul></ul>

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