Esm fy13 leadership

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  • *IBM
  • ENGAGED – deeply connecting people, including customers, employees and Partners, to be involved in productive, efficient ways of communication and collaborationTRANSPARENT – removing boundaries to information, experts and assets, helping people align every action to drive business resultsNIMBLE – speeding up business with information and insight to anticipate and address evolving opportunities

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  • 1. © 2010 Cisco and/or its affiliates. All rights reserved.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 0
  • 2. • ENGAGED – deeply connecting people, including customers, employees and Partners, to be involved in productive, efficient and inspirational ways• TRANSPARENT – removing boundaries to information, experts and assets, helping people align every action to drive business results• NIMBLE – speeding up business with information and insight to anticipate and address evolving opportunities*IBM Study: If You Don’t Have a Social CEO, You’re Going to be Less Competitive© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • 3. *”How social technologies drive business success” European report© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 4. Enterprise Social FY15 +Media Evolution@Cisco© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 5. © 2010 Cisco and/or its affiliates. All rights reserved.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 6. Teams Communities“Project-based” Ties Interest-based Ties Corporate Business Business Units Units Processes Social Networks Reporting-based Role-based Ties Ties © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  • 7. COMMUNITIES: EMEAR PO, ① Create a structureArchitectures, Enablement,GTMs… ② Develop governance (& support) modelCONTENT: IWE pages, POSTs,discussions ③ Communicate ④ ExecuteCHALLENGE: silos, lack ofconsistent branding &tagging, nogovernance directions, “happymess” resulting in creation of richbut un-usable content WE ARE HERE© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  • 8. Corporate Business Business Units Units user experience without guidance and governance© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 9. Discussions/Q& Mindshare Voice from the top Hot topics Outside-In view AGUIDANCE Who we are Best practice sharing Development and enablement CONTENT! CONTENT! CONTENT!© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 10. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • 11. © 2010 Cisco and/or its affiliates. All rights reserved.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 12. WHY?© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 13. My OtherMy “Enterprise Identity” OHI, NEXT CISCO, BEST PLACE Social Identities TOMilo Schacher EMPLOYEE # TITLE WORK, JOB ROTATION… DEPARTMENT CONTACY INFO …and it proved to work My Activities in other REPORTINT CHAIN companies JOB TITLE / ROLE Projects “Posts” My “Claimed Identity” My Social FeedbackEXPERTISE EDUCATIONINTERESTS SKILLSHOBBIES PERSONAL TAGS Assigned + Claimed + Performed + Recognized “My Enterprise Social Identity” “My Enterprise Identity”© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 14. Find talent Discover Foster innovation “change agents” Collective and Reach goalsefficient decision faster and more making and Enterprise accurately adoption Social Media Create brand Increase (yours and your productivity team) across your organization Stakeholder “buzz” (i.e. needs and wants of the field)© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 15. Critical Engagement Drivers Respect for Organizational Innovation & Collaboration Development Recognition Communication People Alignment Excellence 89 -2.5 77 +7.5 73 +5 85 89 +3 76 79 +3.5 Great DOES THIS LOOK FAMILIAR? Great Greater Greatest -2 Greatest Great -2 Great Employee Engagement 83 -2.5© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • 16. © 2010 Cisco and/or its affiliates. All rights reserved.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  • 17. …so who knows most about the relationshipswith our Partners???© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19