Changing role of_hr

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Changing role of_hr

  1. 1. Changing role of HR
  2. 2. NEW HR MANDATE SUPPORTING BUSINESS NEEDS (HR Structure, Recruitment, & Allocation) CUSTOMER SATISFACTION (Competent Workforce, delivering quality) EMPLOYEE ENGAGEMENT (Satisfaction, Career Aspirations & Celebrations) KEY METRICS REVIEW & PLANNING (Staffing, Attrition, Performance, EVA) INTERNAL PROCESSES & SYSTEMS (Evolving HR Processes) DEVELOPMENT OF HR WORKFORCE (Competency Planning, & Development )
  3. 3. Change in internal Change in external environment environment CompetitionCompany focus TechnologyNature of workEmployee profile Globalization Need for HR Value – ChangingEmployee Local & foreign Dynamics aspiration regulations
  4. 4. The Past The FutureOperational • StrategicMonitor • PartnerShort term • Long termAdministrative • ConsultativeReactive • ProactiveActivity focus • Solution focusRole of HR Professionals
  5. 5. Human Capital Developer Employee Strategic Advocate HR Leader Partner Functional ExpertEmerging Roles for HRProfessionals
  6. 6. Till now…. Now onwar ds….Employee • Employee Advocate (EA), Champion Human Capital (HC) DeveloperAdministrative • Functional Expert Expert • Strategic PartnerChange Agent • Strategic PartnerStrategic Partner Evolution of HR Leader • Roles

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