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Website redevelopment at the State Library of Victoria
 

Website redevelopment at the State Library of Victoria

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A presentation to staff at the State Library of Victoria early in the process of redeveloping our websites. Presented June 2008.

A presentation to staff at the State Library of Victoria early in the process of redeveloping our websites. Presented June 2008.

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    Website redevelopment at the State Library of Victoria Website redevelopment at the State Library of Victoria Presentation Transcript

    • Planning the new web order Kelly Gardiner, Web Services Manager (extension 7408) ‘ Title’on this keyline. Arial Bold 36 pts
    • SLV status quo
      • SLV web site last redeveloped 2004
      • Catalogues, databases, applications all separate
      • Vicnet redevelopment underway
      • Legacy sites: A Place Called Victoria
      • Partner sites: Victorians at War
      • User focused sites: inside a dog, Your Treasures
      • New sites: Mirror of the World, Learning zone
    • Issues & opportunities
      • Our needs have changed
      • Users’ needs have changed – and so have their expectations ( who’s sick of hearing about Google? )
      • The web has changed and changes every day
      • Our site structures are getting creaky
      • User experience varies across our sites and applications
      • We spend a lot of time making things to compensate
      • We’ve got a million ideas.
    • Web Strategy objectives
      • The State Library of Victoria’s web sites will:
      • Be user-centred
      • Provide relevant, accurate, high quality, verifiable and objective information
      • Be efficient and sustainable
      • Support a sense of community
      • Reflect the Library’s slv21 vision
      • Be creative, dynamic, and content rich
      • Be reliable, secure and adaptable
      • Raise awareness of the Library’s collections and services
      • Meet Government legal requirements.
    • The web goes wild
      • The new web can deliver content and services dynamically – free of data source or system constraints
      • It’s about real networking: drawing information from disparate sources and providing it in entirely new ways or places
      • Data flows where it’s needed
      • We can adapt to users’ workflows, rather than forcing them to work around us
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    • What are our users’ tasks?
      • Find
      • Analyse
      • Annotate
      • Publish
      • Comment
      • Cite
      • Bookmark/note
      • Learn
      • Organise
      • Visit
      • Collect/copy
      • Collaborate
      • Teach
      • Share
      • Explore
      • Register
      • Read
      • Describe/review
      • Organise
      • Compare
      • Enjoy
    • What can we do better than anyone else?
      • We can tell the story of Victoria
      • We have sensational collections
      • We support research
      • We answer questions
      • We teach – and help others teach
      • We are part of Victoria’s cultural and community life
      • We know a lot about books, maps, pictures, manuscripts (and arts, and history, and Australiana, and newspapers, and genealogy, and…)
      • We’re digitising fantastic stuff all day every day
    • How do we bring tasks & web together?
      • Figure out who’s in our key user groups
      • Identify their goals and tasks
      • Match our services & information to people’s tasks & interests: offer real benefits
      • Get information and services to them, when and where they need them
      • Better reflect and project our collections, events, programs and resources
      • Match our online offering to our specialist collections
      • Integrate and co-ordinate our efforts
      • Provide many pathways into the same resources
      • Engage our users and communities
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    • But seriously… how?
      • Treat content, data, catalogue records – everything –
      • as modules that can be used and re-used
      • New information architecture (SLV and Vicnet)
      • Offer a seamless and painless user experience
      • Provide engagement opportunities (simple – like tags, and complex – like research communities)
      • Provide content that’s personalised, customised, timely and dynamic
      • Solve registration, sign-in issues
      • Allow access to all SLV resources from any site
      • Focus on key content areas
      • Provide smart search across sites and catalogues
    • Possible content areas
      • Victorian stories and history
      • Books and ideas
      • Family history
      • Schools and kids
      • Research & resources
      • Community information (Vicnet)
    • ‘ Body text’ on this keyline. Arial 24 pts
    • Process
      • Workshops – general and specific
      • Stakeholder and specialist input
      • Training
      • Industry research
      • User research
      • Iterative development
      • Test prototypes and models with users
      • Roll out tools and content over time
    • Discussion
      • What can we do better than anyone else?
      • Gateway concept – what do you think?
      • Which gateways? Should we look at others?
      • (Delve down into one if you want)
      • What core elements should users always see?