Nicholas Gruen: New media in government

Government 2.0: Enthusiasm led reform Nicholas Gruen Chair, Government 2.0 Taskforce

Outline
What is Web 2.0?
What is Government 2.0?
The possibilities of Government 2.0
Towards collaborative intelligence
Online engagement
Public sector information
Coming ready or not

What is web 2.0
Web 1.0 was
Point to point – e-mail
Broadcast – firm to customer (and back) - websites
Web 2.0 is collaborative web
Google 1998 – a collaborative site
Blogs 2002 – self-publishing and discussion
Facebook 2004 – social networking
Twitter 2006 – new communications platform

What is government 2.0
The application of Web 2.0 to and in government
Who cares?
You should care and . . .
Didn’t care was made to care . .

Why does web 2.0 matter?
Organisation without organisations
Web 2.0 is massively lowering the cost of new social formations
Creating open source software
Social connections of all kinds
Collaborations of all kinds for purposes
Economic - Social - Cultural - Political
By massively lowering the cost of
Failure – Meetup
Experimentation - Google
By turbocharging the market for reputation
‘ Tanta’ is quoted by the Federal US Reserve
Steve Randy Waldman quoted by Paul Krugman

Identity Contribution Reputation Authority

Why does Government 2.0 matter?
Government can tap the community
The National Library Newspaper Digitisation
Powerhouse Museum collection
Consultation/Collaboration/Leadership
From anywhere
For anything
Taps into an enthusiasm driven meritocracy
Julie Hempenstall from Bendigo
The best announce themselves
As some are doing now

Inquiries 2.0?
Why don’t all public inquiries have blogs where those inquiring ‘think aloud’, invite public reactions?
Submissions should be searchable
The beginning of comments threads if wanted
Inquiries create a community of interest
Now we have the tools to facilitate it
www.unistats.com
www.unistats.com 2.0
Blogs could be self conscious communities of interest.

Why does Government 2.0 matter?
Web 2.0 is not about technology
It is a new way of doing things
Designing a website
The old way
=>Management => employees => clients => specs => tender
The new way
=>Management => employees => clients => specs => tender
With hacking events throughout
Unleashing the power of play, of association
Between ideas and perspectives
Between people
Between agencies

Public sector information

http://specials-leader.whereilive.com.au/maps/Melbourne-swoop-hot-spots.php

Locational Computing
Triangulation: Putting together 2+2
Location plus voice recognition
Location plus what it already knows about you
Seniors green man time

The two latest ideas from our brainstorming today Most cities use 3D virtual maps to aid in town planning. At the moment these are kept private. There is an opportunity to open this data as virtual environments where artists and those in the creative industries can create virtual public art and experiment with ways of reinterpreting urban space. This can be used as a crowdsourcing tool by planners, as an art space in its own right and if virtual cities are connected up it can help develop a shared dialogue on creative ideas around urban spaces across the world.

You have just had a positive experience in a major public hospital . . . . You had a great relationship with the nurses and doctors that looked after you. You provided all your patient information including mobile phone number, email and residential address on admission. You leave the hospital feeling much better and thankful . . . .The hospital administration is crying out for more funding to improve equipment, provide more staff, meet unmet demands. There are also preventative messages and follow ups that are required to be sent to patients. Surely, some better use of technology, some survey tools, some mobile and email polling, can help build relationships between those that have accessed the hospital and those that are in need of funds. Where are the outstanding (adult) hospital foundations that have the skillset to achieve these outcomes? Why are the bureaucrats and mandarins left to make very uncomeercial decisions? Perhaps they're unable to offer fearless advice to their political masters.

Enthusiasm counts Complacency isn’t an option Take a look at Sidewiki . . .

Nicholas Gruen: New media in government

by State Library of Victoria, Australia on Nov 19, 2009

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Nicholas Gruen: New media in government — Presentation Transcript