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E-Mail Basics
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E-Mail Basics


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This workshop is designed to teach the fundamentals of e-mail using Yahoo Mail - currently the largest supplier of free e-mails in the world. It is assumed that, at the beginning of this presentation, …

This workshop is designed to teach the fundamentals of e-mail using Yahoo Mail - currently the largest supplier of free e-mails in the world. It is assumed that, at the beginning of this presentation, the student has setup an account.

Published in: Technology, News & Politics

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  • 1. E-mail Basics By Richard Merino & Keith McVean
  • 2.
    • Has anybody used e-mail before?
    • Is there anything in particular you are hoping to learn?
  • 3.
    • Today we’re going to cover:
    • What is e-mail
    • Where can you get an e-mail address
    • How to read e-mail
    • How to send e-mail
    • What are the different types of e-mail
    • How to use an address book
    • Junk mail (a.k.a. spam)
    • Security issues
    • Etiquette
    • Feedback (Don’t forget to give us feedback!)
  • 4. Yahoo Mail
    • The training purposes today we have signed up everybody for a free Yahoo mail account
    • This was done to provide common ground for everybody to learn the basics of e-mail
    • The basic concepts that will be covered for Yahoo mail will be the same for any e-mail client or service
    • You are not obligated in any way to use the Yahoo e-mail account after today all though you’re more than welcome to
  • 5. Warning!
    • These instructions are going to cover the current Yahoo Mail (currently the largest free e-mail provider)
    • Over time this service will change in appearance and functionality
    • Your screen may look different at home than what the screens look like in these screen shots
    • The concepts taught in this workshop can be applied to any e-mail program or service
  • 6. What is E-mail?
    • E-mail is a message that you send via the Internet from one person to another that usually arrives in minutes if not seconds
    • E-mail can also include pictures, sounds, and other types of files which you can add onto an e-mail known as an attachment
    • If you have Internet access there is no further cost to using e-mail
    • All e-mail has a sender (“from”) and a receiver (“to”)
    • Senders and receivers need an e-mail address that has a username (1.) , an at symbol (2.) , and a domain (3.)
    [email_address] 1. 2. 3.
  • 7. Two Examples of E-mails
  • 8. Junk Mail (A.K.A. Spam)
    • Unsolicited e-mail (i.e. junk mail) that tries to sell you something is called spam
    • Spammers typically get your e-mail address from free services or software the require you to register with your e-mail address
    • To avoid spam be careful whom you provide your e-mail address to
    • Always delete junk mail before opening it – never open it
  • 9. Different Formats of E-mail
    • E-mail comes in one of two formats – plain text or HTML
    • HTML can have pictures, music, or anything else embedded in the body while plain text can only have text
    • Regardless of format any type of file can be attached
    • Be aware that not everybody can read HTML formatted e-mails all though all most all e-mails today are HTML formatted
    Plain Text HTML
  • 10.
    • Internet Service Providers (ISPs) typically include a free e-mail address with your service
    • There are many free services that will provide e-mail service. The three most popular free e-mail providers are 1 (in order of popularity):
      • Yahoo
      • Hotmail (Microsoft)
      • Gmail (Google)
    1. Note : If you switch ISPs any e-mail addresses you get with your ISP is lost. This is why some people prefer to use free e-mail services such as Hotmail instead of the e-mail provided by their ISP
  • 11. How To Check Your E-mail
    • Visit
    • Enter:
      • Username (your Yahoo ID in this case)
      • Password
      • Click “Sign In”
    • This will bring you to this screen
    1. 2. 3.
  • 12. How To Read E-mail
    • To read your e-mail:
      • Click the inbox
      • Click on the bolded text of the e-mail you wish to read
      • Read your e-mail
    1. 2. 3.
  • 13. Received E-mail
    • When you get an e-mail you have several options
      • Reply to it
      • Forward it (i.e. send a copy to somebody else)
      • Get rid of it (delete it)
      • Mark it as spam (i.e. junk mail)
    1. 2. 3. 4.
  • 14. Reply To An E-mail
    • To reply to a message you are reading is a three step process:
      • Click the reply button
      • Type your response
      • Click the send button
    1. 2. 3.
  • 15. Forward An E-mail
    • To forward any e-mail is a
      • Select the e-mail you want to forward
      • Click on the forward button
      • Enter the e-mail address you want to forward the e-mail to
      • Click send
    1. 2. Note : If you want to forward an e-mail to more than one person put a comma in between the e-mail addresses. For example:, 3. 4.
  • 16. Delete An E-mail
    • There are a lot of reasons you may not want to keep an e-mail any more (i.e. you’ve read it, it wasn’t important, etc.)
    • To delete any e-mail:
      • Select the e-mail you want to delete
      • Click delete
    • Deleted e-mails go to your trash bin where they will stay there for a time before being deleted permanently (similar to your recycle bin in Windows)
    1. 2.
  • 17. Mark An E-mail Spam
    • Marking an e-mail spam permanently deletes the junk e-mail and flags anything from that same person as possible junk
    • To mark any e-mail spam:
      • Select the e-mail you suspect is spam
      • Click on the spam button
    1. 2.
  • 18. How To Send E-mail (1/2)
    • To send an e-mail:
      • Click New E-mail
      • Enter the e-mail address you want to send the e-mail to
      • Enter a short, descriptive subject for your e-mail
      • Enter your message
      • Click send
    • Typically a copy of anything you send will be saved in the “send” folder
    Note : The rest of the screen shots are on the next page! 1.
  • 19. How To Send E-mail (2/2)
    • Try sending yourself an e-mail!
    2. 3. 4. 5. Click Send
  • 20. How To Use An Address Book
    • An address book is where you store contact information like e-mail addresses of people you want to contact later
    • There are several ways to add somebody to your address book:
      • Add somebody who’s sent you an e-mail
      • Add an e-mail address as you’re e-mailing
      • Adding directly into the address book
  • 21. Add Somebody Who’s Sent You An E-mail
    • To add the contact information to your address book of some- body that has sent you an e-mail:
      • Click Add
      • Enter the contact’s information
      • Click Save
    Note : You can use your address book to store more than e-mail addresses. Mailing address, phone numbers, birthdays, etc. can all be stored 3. 2. 1.
  • 22. Add An E-mail Address As You’re E-mailing
    • To add an e-mail address you’re e-mailing:
      • Type and send your message
      • Add any additional contact information you want to store
      • Click Ok
    1. 2. 3.
  • 23. Adding Directly Into The Address Book
    • To add directly into the address book:
      • Click Contacts
      • Click Add Contact
      • Enter the contact information
      • Click Save
    1. 2. 3. 4.
  • 24. Using Your Address Book
    • Using your address book:
      • Click The To Field
      • Select the person you want to e-mail
      • Click Ok
    1. 2. 3.
  • 25. Security Issues
    • Only open e-mail from sources you know and trust
    • Be extra cautious with opening attachments, even from sources you do trust, as they may contain viruses
    • Sometimes criminals will attempt to trick you into giving either money or personal information (i.e. name, bank account, PIN number, etc.)
  • 26. Etiquette
    • Always provide a short, accurate subject
    • Don’t necessarily forward jokes or chain e-mails to all your friends
    • Keep in mind that who you send your e-mail to may not be the only person who sees it (i.e. they can forward it on to people)
    • Generally sending racist, discriminatory, or sexually explicit e-mails may not be a good idea
  • 27. Your E-mail Yahoo E-mail Username Password E-mail Address