E-Mail Basics
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E-Mail Basics



This workshop is designed to teach the fundamentals of e-mail using Yahoo Mail - currently the largest supplier of free e-mails in the world. It is assumed that, at the beginning of this presentation, ...

This workshop is designed to teach the fundamentals of e-mail using Yahoo Mail - currently the largest supplier of free e-mails in the world. It is assumed that, at the beginning of this presentation, the student has setup an account.



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    E-Mail Basics E-Mail Basics Presentation Transcript

    • E-mail Basics By Richard Merino & Keith McVean
      • Has anybody used e-mail before?
      • Is there anything in particular you are hoping to learn?
      • Today we’re going to cover:
      • What is e-mail
      • Where can you get an e-mail address
      • How to read e-mail
      • How to send e-mail
      • What are the different types of e-mail
      • How to use an address book
      • Junk mail (a.k.a. spam)
      • Security issues
      • Etiquette
      • Feedback (Don’t forget to give us feedback!)
    • Yahoo Mail
      • The training purposes today we have signed up everybody for a free Yahoo mail account
      • This was done to provide common ground for everybody to learn the basics of e-mail
      • The basic concepts that will be covered for Yahoo mail will be the same for any e-mail client or service
      • You are not obligated in any way to use the Yahoo e-mail account after today all though you’re more than welcome to
    • Warning!
      • These instructions are going to cover the current Yahoo Mail (currently the largest free e-mail provider)
      • Over time this service will change in appearance and functionality
      • Your screen may look different at home than what the screens look like in these screen shots
      • The concepts taught in this workshop can be applied to any e-mail program or service
    • What is E-mail?
      • E-mail is a message that you send via the Internet from one person to another that usually arrives in minutes if not seconds
      • E-mail can also include pictures, sounds, and other types of files which you can add onto an e-mail known as an attachment
      • If you have Internet access there is no further cost to using e-mail
      • All e-mail has a sender (“from”) and a receiver (“to”)
      • Senders and receivers need an e-mail address that has a username (1.) , an at symbol (2.) , and a domain (3.)
      [email_address] 1. 2. 3.
    • Two Examples of E-mails
    • Junk Mail (A.K.A. Spam)
      • Unsolicited e-mail (i.e. junk mail) that tries to sell you something is called spam
      • Spammers typically get your e-mail address from free services or software the require you to register with your e-mail address
      • To avoid spam be careful whom you provide your e-mail address to
      • Always delete junk mail before opening it – never open it
    • Different Formats of E-mail
      • E-mail comes in one of two formats – plain text or HTML
      • HTML can have pictures, music, or anything else embedded in the body while plain text can only have text
      • Regardless of format any type of file can be attached
      • Be aware that not everybody can read HTML formatted e-mails all though all most all e-mails today are HTML formatted
      Plain Text HTML
      • Internet Service Providers (ISPs) typically include a free e-mail address with your service
      • There are many free services that will provide e-mail service. The three most popular free e-mail providers are 1 (in order of popularity):
        • Yahoo http://mail.yahoo.com
        • Hotmail (Microsoft) http://www.hotmail.com
        • Gmail (Google) http://www.gmail.com
      1. http://www.hitwise.com/datacenter/rankings.php Note : If you switch ISPs any e-mail addresses you get with your ISP is lost. This is why some people prefer to use free e-mail services such as Hotmail instead of the e-mail provided by their ISP
    • How To Check Your E-mail
      • Visit mail.yahoo.com
      • Enter:
        • Username (your Yahoo ID in this case)
        • Password
        • Click “Sign In”
      • This will bring you to this screen
      1. 2. 3.
    • How To Read E-mail
      • To read your e-mail:
        • Click the inbox
        • Click on the bolded text of the e-mail you wish to read
        • Read your e-mail
      1. 2. 3.
    • Received E-mail
      • When you get an e-mail you have several options
        • Reply to it
        • Forward it (i.e. send a copy to somebody else)
        • Get rid of it (delete it)
        • Mark it as spam (i.e. junk mail)
      1. 2. 3. 4.
    • Reply To An E-mail
      • To reply to a message you are reading is a three step process:
        • Click the reply button
        • Type your response
        • Click the send button
      1. 2. 3.
    • Forward An E-mail
      • To forward any e-mail is a
        • Select the e-mail you want to forward
        • Click on the forward button
        • Enter the e-mail address you want to forward the e-mail to
        • Click send
      1. 2. Note : If you want to forward an e-mail to more than one person put a comma in between the e-mail addresses. For example: abc@abc.com, 123@abc.com 3. 4.
    • Delete An E-mail
      • There are a lot of reasons you may not want to keep an e-mail any more (i.e. you’ve read it, it wasn’t important, etc.)
      • To delete any e-mail:
        • Select the e-mail you want to delete
        • Click delete
      • Deleted e-mails go to your trash bin where they will stay there for a time before being deleted permanently (similar to your recycle bin in Windows)
      1. 2.
    • Mark An E-mail Spam
      • Marking an e-mail spam permanently deletes the junk e-mail and flags anything from that same person as possible junk
      • To mark any e-mail spam:
        • Select the e-mail you suspect is spam
        • Click on the spam button
      1. 2.
    • How To Send E-mail (1/2)
      • To send an e-mail:
        • Click New E-mail
        • Enter the e-mail address you want to send the e-mail to
        • Enter a short, descriptive subject for your e-mail
        • Enter your message
        • Click send
      • Typically a copy of anything you send will be saved in the “send” folder
      Note : The rest of the screen shots are on the next page! 1.
    • How To Send E-mail (2/2)
      • Try sending yourself an e-mail!
      2. 3. 4. 5. Click Send
    • How To Use An Address Book
      • An address book is where you store contact information like e-mail addresses of people you want to contact later
      • There are several ways to add somebody to your address book:
        • Add somebody who’s sent you an e-mail
        • Add an e-mail address as you’re e-mailing
        • Adding directly into the address book
    • Add Somebody Who’s Sent You An E-mail
      • To add the contact information to your address book of some- body that has sent you an e-mail:
        • Click Add
        • Enter the contact’s information
        • Click Save
      Note : You can use your address book to store more than e-mail addresses. Mailing address, phone numbers, birthdays, etc. can all be stored 3. 2. 1.
    • Add An E-mail Address As You’re E-mailing
      • To add an e-mail address you’re e-mailing:
        • Type and send your message
        • Add any additional contact information you want to store
        • Click Ok
      1. 2. 3.
    • Adding Directly Into The Address Book
      • To add directly into the address book:
        • Click Contacts
        • Click Add Contact
        • Enter the contact information
        • Click Save
      1. 2. 3. 4.
    • Using Your Address Book
      • Using your address book:
        • Click The To Field
        • Select the person you want to e-mail
        • Click Ok
      1. 2. 3.
    • Security Issues
      • Only open e-mail from sources you know and trust
      • Be extra cautious with opening attachments, even from sources you do trust, as they may contain viruses
      • Sometimes criminals will attempt to trick you into giving either money or personal information (i.e. name, bank account, PIN number, etc.)
    • Etiquette
      • Always provide a short, accurate subject
      • Don’t necessarily forward jokes or chain e-mails to all your friends
      • Keep in mind that who you send your e-mail to may not be the only person who sees it (i.e. they can forward it on to people)
      • Generally sending racist, discriminatory, or sexually explicit e-mails may not be a good idea
    • Your E-mail Yahoo E-mail Username Password E-mail Address