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Models for Liaison Services

Models for Liaison Services






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  • Had a traditional reference dept. Most liaisons in Reference. Liaisons wanted to do less collection management and desk work to focus on information literacy and consultations. Administration wanted liaisons to work with scholarly communication. Issues with no clear line of authority for many liaison responsibiliti
  • Presented 3 models from other schools, 4 functional coordinators. Liaisons in Ref and other depts,
  • Working well. Positive feedback from faculty. Support staff helps w/ stats, collection development projects, assisting w/ events, archiving documentation
  • TF recommended several models; This is what we decided on. “UNCG liaisons department” -- we haven’t picked our new department name yet; Each subject team has a coordinator.
  • “Instruction” includes instructional technology. We decided it’s not useful to separate instruction from instructional tech.We will probably create the Scholarly Communications Team in the near future.
  • Senate Committee has provided programming; OA Fund w/ Office of Research and Economic Development; have dispersed 6 awards from OA fund. LibGuide for SCAD will chair SC committeeFunctional team will include reps from each subject team

Models for Liaison Services Models for Liaison Services Presentation Transcript

  • Models for Liaison Services ASERL Summertime Summit August 6, 2013 Atlanta, GA Kathryn Crowe University of North Carolina at Greensboro
  • UNCG Liaison Reorganization • Changing roles and priorities of liaisons • Task Force charged to examine responsibilities and provide recommendations for new organizational structure • Benchmarked other academic libraries
  • Benchmarking key findings • Many libraries have decentralized model • Most have a collections department • A few have teams • Some have formally prioritized liaison responsibilities and made engagement the top priority
  • Utah State Decentralized subject teams with functional coordinators Shifting from focus on collection development Subject librarians meet monthly Subject teams a few times a year
  • UtahState Subject Librarian Advisory Committee replaced former Collection Development Advisory Council Discusses major policies Still some uncertainty since subject librarians report to many different departments
  • Villanova Created “Academic Integration” Department with 7 liaison teams, a department head, functional coordinators and support staff. Most teams have 3 or 4 members with a coordinator Most departments still have a liaison Functional coordinators work with department coordinator to set goals, plan meetings & workshops and assist each subject team.
  • Johns Hopkins Academic Liaisons Department (AL) that includes collections, reference, research consultations and instruction Not all liaisons in this department; many in Scholarly Resources and Special Collections (SRSC) AL Monthly meetings on instruction and research support. SRSC also attends these Have functional teams but not subject teams
  • Department Head UNCG liaison department Instruction Coordinator AD for Collections & Scholarly Communications The leadership team, along with the 3 subject team coordinators Humanities Team Social Science Team Natural Science Team Staff & student worker support AD for Public Services Reference Desk Coordinator
  • Instruction Team Functional teams: Composed of liaisons from each subject team plus other librarians & staff Social Science Team Humanities Team Natural Science Team Reference Desk Team Collections Team Scholarly Communications Team
  • Open Access and Scholarly Communications at UNCG • Faculty Senate Scholarly Communications Committee since 2007 • NCDOCKS Institutional Repository since 2008 • Open Journal Systems support • Fund for author fees • Libraries’ faculty adopted OA policy • Member of SPARC and CNI
  • And moving forward… • New AD for Collections and Scholarly Communication • Scholarly Communications functional team • Training and support for liaisons to work with faculty • Continued programming
  • Data Management at UNCG • Focus on staff training and education • Faculty survey • ODUM/NCDOCKS • New position for support
  • Discussion questions • What’s your library doing for DM & OA staffing? (Is there anything new under the sun?) • What’s exciting about DM/OA for staff? • What’s worrisome? • Have you created new positions or realigned positions for DM/OA?
  • More discussion questions • What do you think about the idea that we shouldn’t worry about offering DM/OA consultations (after all, not everyone at a university uses reference desk services)? • What future programming is needed?
  • Kathryn Crowe Associate Dean for Public Services kmcrowe@uncg.edu