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Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
Increase  Customers with Relationship Marketing
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Increase Customers with Relationship Marketing

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Information on how to increase your customer retention, referrals and closing ratios.

Information on how to increase your customer retention, referrals and closing ratios.

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  • 1. Brought To You By:ALWAYS IN TOUCHWEBSITE: WWW.ALWAYS-IN-TOUCH.COMEMAIL: ADMIN@ALWAYS-IN-TOUCH.COM<br />“PEOPLE WILL FORGET WHAT YOU SAID,<br />PEOPLE WILL FORGET WHAT YOU DO, <br />BUT PEOPLE WILL “ALWAYS” REMEMBER<br /> HOW YOU MADE THEM FEEL”<br />
  • 2. Appreciation Marketing<br />What is A new way to do business the “old fashioned way.” It is putting the “High Touch” back into the “High Tech” world. It is looking at why you like to do business with certain companies or people. It is putting the needs of others before your own. It is showing genuine appreciation to others when they do not expect it. It is being “Likeable” .<br />
  • 3. Sales Statistics<br />48% Of Sales Reps Never Follow up with a Prospect <br />25% Make a 2nd Contact and STOP<br />12% only make 3 Contacts and STOP Only<br />10% make more then 3 Contacts<br />2% of Sales are made on the 1st Contact<br />3% of Sales are made on the 2nd Contact <br />5% of Sales are made on the 3rd Contact<br />10% of Sales are made on the 4th Contact <br />80% of sales are made on the 5th to 12th Contact!! <br />
  • 4. Client Retention Statistics<br />Why Do Clients Leave?<br />1% Die<br />3% Move <br />5% Recommendation from Friend <br />9% Price <br />14% Product Dissatisfaction <br />68% Perception of Non-Caring!!<br />They feel unappreciated!! <br />Source: U.S. Small Business Administration and the U.S. Chamber of Commerce <br />
  • 5. CHALLENGE?<br />If only 10% of Companies or Sales Reps are making more than 3 Contacts, it is reasonable to assume that: <br />90% of all sales are being made by companies or Sales Reps who have some type of Marketing system in place.<br />The question is what are YOU doing to gain more of that Market Share? <br />
  • 6. LIGHTBULB MOMENT!<br />So, there appears to be a connection between how a customers feel about you and your product/service and them remaining a customer. <br />In the Customer’s eyes, it is about THEM and not you. <br />Price becomes a major deciding factors if there is NOT an established relationship or perception of increased value.<br />People will do business with people they KNOW,LIKE and TRUST.<br />
  • 7. SOLUTIONS<br />SENDING AUTOMATED GREETING CARDS TO SAY:<br /><ul><li>“THANK YOU”
  • 8. “I APPRECIATE YOU!”
  • 9. “FOR “ACKNOWLEDGEMENTS, etc..
  • 10. How do YOU feel when someone GENUINELY says “Thanks” or “I appreciate you”? </li></li></ul><li>BOTTOM LINE<br />Always in Touch aids biz owners in bringing the “human touch” back into our “high tech” world.” By implementing a system to increase:<br /><ul><li>Customer Retention
  • 11. Referrals
  • 12. Closing Ratios</li></ul>Using Appreciation Marketing will help you become more “likeable” which will result in more sales &amp; customers.<br />
  • 13. RECOMMENDATION<br />I&apos;d like to help you build relationships and grow your business.<br />SendOutCards is a system that allows you to just that!<br />You can send a card to anyone, anywhere, anytime from a selection of over 15,000 cards, or design your own. Upload any picture, your business card &amp; use your own handwriting font. It&apos;s an amazing offline business Tool!!<br />See for yourself just how easy this system is to use. Contact me and I&apos;ll set you up with a FREE gift account. I&apos;ll even walk you through the steps to send a card – &quot;all on the house and without any obligation.<br />Send a printed greeting card with your message in less than 60 Seconds.<br />SendOutCards prints it, stuffs it and mails it, all for less than a greeting card at the store.<br />
  • 14. THANK-YOU!From Always in Touch….<br />To set up your FREE gift account please visit:<br />www.sendoutcards.com/103243<br />Contact me with any questions:<br />admin@always-in-touch.com<br />

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