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I need a volunteer program yesterday
 

I need a volunteer program yesterday

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From the 2010 Museum Association of Arizona Conference.

From the 2010 Museum Association of Arizona Conference.
By Laura Matzer and Sandy Johnson of the Arizona Museum for Youth

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    I need a volunteer program yesterday I need a volunteer program yesterday Presentation Transcript

    • I Need a Volunteer Program YESTERDAY…Help!
      Museum Association of Arizona Annual Meeting
      June 2010, Sedona AZ
    • Volunteer Program Management History at AMY
      AMY’s previous volunteer program retention rate was low…why?
      AmeriCorps VISTA Volunteer Program Manager grant
      Benefits:
      A volunteer manages volunteers
      Dedicated individual to build a legacy program
      Builds capacity of organization
      Helps to ease/navigate sea change in an organization
    • Why you need a dedicated Volunteer Program Manager
      Develops on-boarding and orientation processes, and ongoing training
      Develops forms: application, fingerprinting, database, reporting, reward and recognition processes
      Recruits, retains, and grows volunteer program
      Provides a consistency, a “familiar face” to volunteers
    • Finding Volunteers
      Today, volunteers are not necessarily found in
      traditional places. Since the “great recession”there are many new resources for volunteers.
    • How Quickly Did the Program Grow?
      In just 2 short months, the volunteer program at AMY was off and running.
      Elements that made it successful:
      Speaking at retirement clubs
      Meeting with other volunteer program managers, such as Desert Botanical Garden, Children’s Museum of Phoenix, Arizona Science Center, and Mesa Arts Center, etc.
      Developing a program that “stole with pride”
      Providing elements to unify the program: check-in area, uniforms, recognition system
    • Provide Perks!
      Recognizing your volunteers, on a consistent andregular basis, will keep them engaged with your institution.
      On-the-job training in a variety of positions sought after in today’s job market.
      Ability to itemize and describe their position on a resume to eliminate time gaps.
      Flexible schedules that allow time to job hunt.
      Fingerprinting at no cost to the participant.
      Assigned uniforms of polo shirts and aprons for those who work on the Gallery Floor.
      Special t-shirts for “AMY Ambassadors” for outreach events.
      Skill training classes
      Recognition incentives including museum passes, movie tickets and gifts
      Occasional special event tickets
      Invitations to VIP events such as Exhibition Pre-Openings.
      Ongoing opportunities to learn about art.
      Letters of recommendation
      Linkedin recommendations
    • AMY Multi-Level Resource ModelNon-Funded and Funded Volunteers and Temps
      Low Cost
      No Cost
    • AMY Multi-Level Resource Model Participants and Benefits
      Benefits
      On the job training
      Work experience for resumes
      Flexible Schedules
      Fingerprinting at no cost
      Assigned uniforms
      Art training
      Recognition incentives
      Special event tickets
      Attend VIP/other special events
      Seal on Diploma for HS students
      Hours towards degree for College
      Americorp, scholarship $’s
      College credit
      Valuable work experience in their degree field
      Pay from government agencies
      like AgeWorks or private firms like
      Re-Employability
      Pay for part-time on-call work as needed
      Participants
      Community
      Gloria Aidan
      Kim Gladys
      Karen Don
      Jeneanna Kim
      Barbara Suzanne
      Sharon Betsy
      Gizel Liz
      Heather Ginny
      Fred Jillian
      College/HS Service Learning
      Cindy Ashlyn
      Colette Sheri
      Shelley Sami
      Bailey
      Interns
      Sarah Karina
      Jessica Bridget
      Daibin
      Agencies and Business
      Margot Joan
      Myrna Karen
      Temps On-Call
      Volunteers and former Educators
    • AMY Multi-Level Resource ModelResults
    • Points of Light
      Use the Points of Light Volunteer Calculator to determine the donated value that your volunteers provide
      Communicate that value to your institution’s board, community stakeholders
    • AMY Multi-Level Resource Model Results
    • AMY VOLUNTEERS ARE
      Adults
      With or without
      Experience,
      Students.
      Or
      Members.
      Engaged ASU students volunteer at Boo at the Zoo Oct 24, 2009
    • AMY VOLUNTEERS ARE
      Adults
      With or without
      Experience,
      Students.
      Or
      Members.
      Engaged Barbara Van Hoy in her Volunteer Red Shirt
    • Regular Communication
      Monthly Newsletters
      Flyers
      Emails
      Phone Calls
      Bulletin Board
      VOLUNTEERS NEWS FLASH Red shirts and aprons are here!! If you work on the gallery floor, see Sandy to get yours today.
    • Volunteer Newsletter
    • Long-Term Sustainability
      Develop internal systems to help the program run itself:
      Whentohelp.com
      Volunteer team coordinators
      Lockers/check-in area for volunteers
      Consistent support/feedback from employees
      Ongoing recognition: tangible and intangible
    • Tangible Thank Yous on Volunteer Recognition Week
    • Thank You!
      Questions?