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Informatik 5 (DBIS),
                         RWTH Aachen University


TeLLNet
    GALA
                            The MediaBase


                                Ralf Klamma



                                   Webinar
                               December 16, 2010
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
  I5-KL-111010-1
TeLLNet
    GALA




                         The Overall Approach




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
  I5-KL-111010-2
What is unique about
                                                     the MediaBase?
                            Interdisciplinary multidimensional model of digital networks
                             – Social network analysis (SNA) is defining measures for social
TeLLNet                                                                                    Community
                               relations
    GALA
                             – Actor network theory (ANT) is connecting human and media agents
                             – I* framework is defining strategic goals and dependencies
                             – Theory of media transcriptions is studying cross-media knowledge
                                     social software                     Media Networks               network of artifacts
                                        Wiki, Blog, Podcast, IM, Chat,                             Microcontent, Blog entry, Message, Burst, Thread,
                                        Email, Newsgroup, Chat …                                      Comment, Conversation, Feedback (Rating)




                                    i*-Dependencies
                                       (Structural, Cross-media)

                                                                                                      network of members

Lehrstuhl Informatik 5
                                          Members
                                 (Social Network Analysis: Centrality,
(Informationssysteme)
   Prof. Dr. M. Jarke
                                             Efficiency)
                                                                         Communities of practice
  I5-KL-111010-3
Modeling Dependencies
                                                        Using the i* Framework

                                                                                                                Coordination           Iterant
                                                                Coordinator
                                                                                                                                       Broker
TeLLNet
    GALA                                          isA

                                                                                                                                             isA
                                                     isA
                               Member                          Gatekeeper                         Artifact


                                                  isA
                                                                                                                                        URL



                                                                    Hub
                                                                                                                                   Legend:
                                                                                                                                          Agent
                                                                                                                                          Goal
                                                           Communication
                                                                                                                    Network
                                                                                                                                          Resource
Lehrstuhl Informatik 5                                                                                                                    Task
(Informationssysteme)
   Prof. Dr. M. Jarke
                         Eric S. K. Yu, Towards Modeling and Reasoning Support for Early-Phase Requirements Engineering, RE 1997
  I5-KL-111010-4
What can you do with the Mediabase
                            Community Interface for (Firefox Plugin)
                             –   Adding media for crawling, searching & viewing
TeLLNet
    GALA
                             –   Observing social networks over time
                             –   Retrieving structural patterns of media
                             –   Applying Web 2.0 operations (tagging, etc.) on media
                            Writing your own crawlers
                            Applying all kind of social network measures
                             – Centrality measures – Finding influential & powerful persons
                             – Network statistics – Understand networks at large
                            Advanced queries in RDF Store on concepts and relations
                             – Who is the owner of company x?
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke        – Structured input for conceptual mapping tools
  I5-KL-111010-5
What is the MediaBase?
                             Collection of Social Software artifacts:
TeLLNet                         Mailing lists (>200 k)      Wikipedias
    GALA                        Blogs (>300 k)              RSS Feeds
                                Websites                    Forums
                                Newsletters                 …
                         The MediaBase
                         •       IBM DB 2 data store
                         •       24/7 Perl crawlers for media artifacts
                         •       Community oriented Commander Interface
                         •       Social network analysis & visualization tools
Lehrstuhl Informatik 5
                         •       PALADIN: A pattern language for automatic behavior detection
                                 Automatic extraction of concepts and relations in RDF
(Informationssysteme)
   Prof. Dr. M. Jarke
  I5-KL-111010-6
                         •
TeLLNet
    GALA




                         The Data Model




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
  I5-KL-111010-7
MediaBase Model

TeLLNet
                         A Mediabase is a six-tuple graph
    GALA
                                             M = (A, R, µ , ν , η , L)
                                             R ⊆ A×A
                                              µ :A → L
                                             ν :R → L
                                             η : R → {0, 1}

Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
  I5-KL-111010-8
Simplified Meta Model
                                Attribute                 has               Actor
TeLLNet
    GALA
                                                                              isA




                              Medium                  Artifact             Process                   Agent           Community

                                                                              isA
                                            stores               creates            is affected by           belongs go


                                         represents              consumes               performs                ranks




Lehrstuhl Informatik 5
                                         Browse           Address          Transcribe              …            Localize
(Informationssysteme)
   Prof. Dr. M. Jarke
                         Latour: On Recalling ANT, 1999
  I5-KL-111010-9
Actors in the Mediabase

TeLLNet                      A ⊆ {Medium, Artefact, Process, Agent, Network}
    GALA                          Mailing lists, Newsletter, Newsgroup, Feed,        
                                                                                     
                         Medium ⊆ Web - site, Blog, Podcast, Chat room, Wiki, Forum, 
                                  Social bookmarking site, Folksonomy                
                                                                                     
                                    Message, E - mail, Index, Comment, RSS Entry, Transaction, 
                                    Host, Feedback, Conversation, Burst, Blog entry, Thread,     
                                                                                                 
                         Artifact ⊆                                                              
                                     Executions, Tag, Trackback, Review, URL, Rating, Multimedia,
                                    Rankíng, Reference
                                                                                                 
                                                                                                  
                                    Acquisition, Search, Monitoring, 
                         Process ⊆                                       
                                     Retrieval, Transcription, Addressing
                                   Administrator, Member, Lurker, Reviewer, Dead, Answering person,
Lehrstuhl Informatik 5
                           Agent ⊆                                                                 
(Informationssysteme)              Questioner, Troll, Spammer, Conversationalist, Expert           
   Prof. Dr. M. Jarke
 I5-KL-111010-10
Medium – Artifact Compatibility

                                                Mailing       Transaction-      Chat
                                        Email           Blog               Wiki      URL Forum
TeLLNet                                          List        based Website      Room
    GALA
                           Message       +        +     -        -        -    -    -     +
                           Thread         -       +     -        -        +    -    -     +
                            Burst        +        +     +        +        +    -    -     +
                         Conversation     -       -     -        -        -    +    -     +
                          Blog Entry      -       -     +        -        -    -    -     -
                          Comment         -       -     +        +        +    -    -     +
                          Web Page        -       -     -        -        +    -    +     -
                         Transaction      -       -     -        +        -    -    -     -
                          Feedback        -       -     -        +        -    -    -     +

Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-11
TeLLNet
    GALA




                         The Crawlers




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-12
Crawling Technologies

                         Mix of dumps (Wikis) and special purpose crawlers:
TeLLNet
    GALA                                       W = Media ∪ Artifact


                                       I = Media ∪ Artifact ∪ Process ∪ Agent


                                 G = Media ∪ Artifact ∪ Process ∪ Agent ∪ Network


                                 MW = Mailing list ∪ Message ∪ Thread ∪ Index

Lehrstuhl Informatik 5
(Informationssysteme)
                              BW = Blog ∪ Blogroll ∪ Blogentry ∪ Comment ∪ Index
   Prof. Dr. M. Jarke
 I5-KL-111010-13
Crawler Overview

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-14
Website Crawler

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-15
Feed Crawler

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-16
Mailinglist Crawler

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-17
News Crawler

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-18
Podcast Crawler

TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-19
TeLLNet
    GALA




                         The MediaBase Commander




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-20
Media Base Web 2.0 Commander
                            Personalization (user annotates resources with tags and has his page)
                            Community-awareness (resources and annotation of others are open)
TeLLNet
                            User-friendly interface (Firefox plug-in, easy insertion of resources, tags, tracking of
    GALA
                             recent changes)




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-21
Application Programmer Interfaces
                            Under Development
TeLLNet
                             – GraphService – Visualization and PALADIN
    GALA
                                – http://dbis.rwth-
                                  aachen.de/~atlas/module_build/JavaDoc//atlas_las_services_gr
                                  aph-service/HEAD/javadoc/index.html
                             – TargETLy Service – RDF Data Generator
                                – http://dbis.rwth-
                                  aachen.de/~atlas/module_build/JavaDoc/atlas_theses_da_kren
                                  ge_TargETLy2/HEAD/javadoc/index.html


Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-22
GraphService
                          AbstractDigitalNetwork – Representation of
TeLLNet                    MetaModel
    GALA
                          Classes for Networks – Blogs, Mailinglists, etc.
                          Classes for Basic SNA
                          Classes for Pattern Analysis
                          Classes for GraphLayout




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-23
TargETLy Service
                          Connection to RDF Store
                          OpenCalais Service – RDF Generator
TeLLNet
    GALA

                          Pattern Analysis
                          IntentAnalysis
                          Collection of predefined RDF Queries
                             – e.g. companyCompetitor, companyEmployeeNumber
                             – e.g. patentFiling, patentIssuance
                             – e.g. personEmailAddress, creditRating
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-24
TeLLNet
    GALA




                         PALADIN – Pattern Analysis




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-25
PALADIN: Disturbances in
                                 Cross-media Social Networks
                            What is a disturbance?
TeLLNet                      – Sensing an incompatibility
    GALA                       between theories exposed
                               and theories-in-use
                            Disturbances are starting
                             points of learning processes
                             – Disturbances disturb,
                               prevent … but they are
                               creating reflection
                            Disturbances are hard to
                             detect or to forecast
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-26
Pattern Language for PALADIN:
                                         Example Troll
                         Troll Pattern: This pattern tries to discover the cases when a troll exists in a digital social
                           network. A troll in the network is considered a disturbance.
TeLLNet
                         Disturbance:
    GALA
                         (EXISTS [medium | medium.affordance = threadArtefact]) &
                           (EXISTS [troll |(EXISTS [thread | (thread.author = troll) &
                               (COUNT [message | (message.author = troll) &
                               (message.posted = thread)]) > minPosts]) &
                               (~EXISTS[ thread1, message1| (thread1.author1 != troll) &
                               (message1.author = troll & message1.posted = thread1 ]))])])
                         Forces: medium; troll; network; member; thread; message; url
                         Force Relations: neighbour(troll, member); own thread(troll, thread)
                         Solution: No attention must be paid to the discussions started by the troll.
                         Rationale: The troll needs attention to continue its activities. If no attention is paid, he/she
Lehrstuhl Informatik 5
                           will stop participating in the discussions.
                         Pattern Relations: Associates Spammer pattern.
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-27
Pattern Discovery Process
                         Pattern                                 1. Set pattern    Pattern Template
                                                                 parameters          Disturbance
                            Disturbance
                                            Variables                                                      Pattern
TeLLNet                                                             4a.               Variables            Parameters
                                                                    Change
    GALA                 Pattern Instance                           Pattern
                                                                    Parameters
                          Disturbance                                                       Digital Social Network      2. Instantiate
                                                                                                                        disturbances
                                                                       4b. Apply
                             Variables             Pattern             Pattern Solution
                                                   Parameters

                                                                                  Pattern Template Instance

                            Forces                  Force
                                                    Relations
                                                                                   Disturbance Instances

                            Description               Solution
                                                                                     Variables          Pattern
                                                                                                        Parameters
                            Rationale

                                                  Dependencies        3. Evaluate
                                                                      disturbances


Lehrstuhl Informatik 5
(Informationssysteme)         Pattern Relations
   Prof. Dr. M. Jarke
 I5-KL-111010-28
PALADIN Case Study
                            10 patterns of disturbance over 119 social network instances,
TeLLNet                     17359 individuals, 215 345 mails
    GALA                 Pattern              Occurrences Remarks
                         Burst                    22      The pattern finds out topics which were very important for certain
                                                          period of time. Scalability is necessary.
                         No Conversationalist     76      The existence implies little communication in the network.
                         No Questioner             67       The existence implies that the network is not popular.
                         No Answering Person       61       Occurs in small networks. The effects of the lack of an answering
                                                            person must be further checked with content analysis.
                         Troll                      2       Troll occurs very rarely in cultural communities. True negatives exist.
                         Spammer                   86       Spammers can be found often in discussion groups. False positives
                                                            exist.
                         Leader                    37       The pattern occurs in the network centered around a member.
                         No Leader                 40       Occurs in big networks where the members are distributed in
                                                            different clusters.
                         Structural Hole           67       Occurs for members having neighbors with only one contact.
Lehrstuhl Informatik 5
(Informationssysteme)    Independent               13       Occurs in large networks where disconnected subnetworks exist.
   Prof. Dr. M. Jarke
 I5-KL-111010-29
                         Discussions                        Scalability is necessary.
TeLLNet
    GALA




                         Visualization & Analysis




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-30
Social Network Analysis of
                                 Open Source Communities
                          Eclipse components network based on analysis of
TeLLNet                    source code repository (Software Architecture)
    GALA
                          Eclipse components network based on analysis of
                           mailing list communication (Social Structure)




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-31
Community Reflection about
                                Development Process

TeLLNet
    GALA




                          Social platform: Eclipse forum eclipsezone
                          Forum: Eclipse communication framework (ECF)
                          Measure: degree centrality
Lehrstuhl Informatik 5
(Informationssysteme)
                          Statistics: 225 nodes, 283 edges
   Prof. Dr. M. Jarke
 I5-KL-111010-32
Conversationalist Pattern
                            Social platform: Eclipse mailing list
TeLLNet
                            Forum: Device debugging developer discussion
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-33
Questioner Pattern
                            Social platform: Eclipse mailing list
TeLLNet
                            Forum: Device debugging developer discussion
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-34
Identification of End-Users and
                         Developers in OSS Communities
                                                Community
TeLLNet                                         Clustering
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-35
Textual Analysis of Postings from
                               Community Experts

TeLLNet
    GALA




                                             Postings from experts
                                             of one of the identified
                                             communities
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-36
Computer Science Knowledge Network:
                                   the Visualization


TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-37
Computer Science Knowledge Network:
                                      Clustering


TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-38
Interdisciplinary Venues:
                         Top Betweenness Centrality


TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-39
High Prestige Series:
                            Top PageRank


TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-40
Data Sets
                            DBLP (http://www.informatik.uni-trier.de/~ley/db/)
                              - 788,259 author’s names
TeLLNet
                              - 1,226,412 publications
    GALA
                              - 3,490 venues (conferences, workshops, journals)
                            CiteSeerX (http://citeseerx.ist.psu.edu/)
                              - 7,385,652 publications (including publications in reference lists)
                              - 22,735,240 citations
                              - Over 4 million author’s names
                            Combination
                              - Canopy clustering [McCallum 2000]
                              - Result: 864,097 matched pairs
                              - On average: venues cite 2306 and
                                are cited 2037 times
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-41
WikiWatcher – System Design
                         Stage 1: SAX-based Parser in PERL                                         Wiki Network Data

TeLLNet                                                                                                             Authors
                            Generating XML             Parsing wiki data/
    GALA                    dump/export files          database transfer    Article pages,                    Joe
                                                                                URLS,
                                                                              Revisions                                       Liz

                                                                              article                           Tim
                                                                               [[Article]]
                                                 RDB
                                                                                   [[requested]]

                                                                                                                    123.45.67.89

                         Stage 2: Dynamic Analysis and Visualization
                                                                             article

                                                                              [http://…]

                                                                                 [[Article2]]
                           Generating Networks             Measurement       [[never exists]]




                                                                                                              Metadata
Lehrstuhl Informatik 5
(Informationssysteme)      Visualization               Network Analysis
   Prof. Dr. M. Jarke
 I5-KL-111010-42
Network Heterogeneity
                            Author Networks
TeLLNet                      – Author nodes
    GALA                       (anonymous/registered users)
                             – Edges represent collaboration
                               between authors during
                               a period t
                            Article Networks
                             – Article nodes
                               (incl. wiki namespaces)
                             – Directed edges (links)
                               between articles
Lehrstuhl Informatik 5
(Informationssysteme)
                            As expected both kind of
   Prof. Dr. M. Jarke
 I5-KL-111010-43             networks stay heterogenous
Importance of Network Actors
                            Articles: High betweenness
TeLLNet                      centrality controls the flow of
    GALA                     information within a Wiki
                            Betweenness values grow
                             up or stay nearly constant
                             during the evolution process
                            Determines
                             – Important actors
                             – Important articles
                             – Vandalism
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-44
Evolution of Shortest Paths
                            Densification Power Law:
TeLLNet                      Complex networks may
    GALA                     become denser
                             during their growth
                            Generally this could not
                             verified for wiki author
                             networks!
                            The average distances
                             stagnate at nearly 2 for all
                             considered author networks
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-45
Evolution of Author Networks
                            Strongly connected components merged by collaboration of
                             two wiki authors
TeLLNet
    GALA




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke        Author Network of German Wikia in July 2007   Author Network of German Wikia in August 2007
 I5-KL-111010-46
TeLLNet
    GALA




                         Visualization & Analysis




Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-47
What you cannot do with the
                                  Mediabase (in the moment )
                            Creating a new Mediabase in a new environment
TeLLNet
                             – Maintenance with databases, scripts and interfaces is tedious
    GALA                     – Interfaces integrated into Zope/Plone
                            Not all media are equally supported
                             – Very good support for mailing lists, forums, web sites and blogs
                             – Less support for wikis, podcasts, social bookmarks
                            Lacking support for
                             –   Conceptual navigation interface (Conzilla!)
                             –   Discourse management tools
                             –   Weak signal analysis tools
                             –   Topic & sentiment & opinion mining tools
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke        –   Automatic generation of recommendations
 I5-KL-111010-48
The Future of the Mediabase:
                                        CommunityBase

TeLLNet
    GALA                 Activity Theory
                         [Enge87]
                                Actor Network       Self-        Community       Self-
                               Theory [Lato05]     modeling      experience    reflection
                                                                 repository
                         Community of
                         Practice [Weng98]
                                                                                 +
                                                                       disturbance     +/-       -
                                                                                 disturbance disturbance

                                                                                             [PeKl08]
Lehrstuhl Informatik 5
(Informationssysteme)
   Prof. Dr. M. Jarke
 I5-KL-111010-49
                           Self-modeling phase contributes to self-reflection phase and vice versa

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The MediaBase

  • 1. Informatik 5 (DBIS), RWTH Aachen University TeLLNet GALA The MediaBase Ralf Klamma Webinar December 16, 2010 Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-1
  • 2. TeLLNet GALA The Overall Approach Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-2
  • 3. What is unique about the MediaBase?  Interdisciplinary multidimensional model of digital networks – Social network analysis (SNA) is defining measures for social TeLLNet Community relations GALA – Actor network theory (ANT) is connecting human and media agents – I* framework is defining strategic goals and dependencies – Theory of media transcriptions is studying cross-media knowledge social software Media Networks network of artifacts Wiki, Blog, Podcast, IM, Chat, Microcontent, Blog entry, Message, Burst, Thread, Email, Newsgroup, Chat … Comment, Conversation, Feedback (Rating) i*-Dependencies (Structural, Cross-media) network of members Lehrstuhl Informatik 5 Members (Social Network Analysis: Centrality, (Informationssysteme) Prof. Dr. M. Jarke Efficiency) Communities of practice I5-KL-111010-3
  • 4. Modeling Dependencies Using the i* Framework Coordination Iterant Coordinator Broker TeLLNet GALA isA isA isA Member Gatekeeper Artifact isA URL Hub Legend: Agent Goal Communication Network Resource Lehrstuhl Informatik 5 Task (Informationssysteme) Prof. Dr. M. Jarke Eric S. K. Yu, Towards Modeling and Reasoning Support for Early-Phase Requirements Engineering, RE 1997 I5-KL-111010-4
  • 5. What can you do with the Mediabase  Community Interface for (Firefox Plugin) – Adding media for crawling, searching & viewing TeLLNet GALA – Observing social networks over time – Retrieving structural patterns of media – Applying Web 2.0 operations (tagging, etc.) on media  Writing your own crawlers  Applying all kind of social network measures – Centrality measures – Finding influential & powerful persons – Network statistics – Understand networks at large  Advanced queries in RDF Store on concepts and relations – Who is the owner of company x? Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke – Structured input for conceptual mapping tools I5-KL-111010-5
  • 6. What is the MediaBase? Collection of Social Software artifacts: TeLLNet  Mailing lists (>200 k)  Wikipedias GALA  Blogs (>300 k)  RSS Feeds  Websites  Forums  Newsletters  … The MediaBase • IBM DB 2 data store • 24/7 Perl crawlers for media artifacts • Community oriented Commander Interface • Social network analysis & visualization tools Lehrstuhl Informatik 5 • PALADIN: A pattern language for automatic behavior detection Automatic extraction of concepts and relations in RDF (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-6 •
  • 7. TeLLNet GALA The Data Model Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-7
  • 8. MediaBase Model TeLLNet A Mediabase is a six-tuple graph GALA M = (A, R, µ , ν , η , L) R ⊆ A×A µ :A → L ν :R → L η : R → {0, 1} Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-8
  • 9. Simplified Meta Model Attribute has Actor TeLLNet GALA isA Medium Artifact Process Agent Community isA stores creates is affected by belongs go represents consumes performs ranks Lehrstuhl Informatik 5 Browse Address Transcribe … Localize (Informationssysteme) Prof. Dr. M. Jarke Latour: On Recalling ANT, 1999 I5-KL-111010-9
  • 10. Actors in the Mediabase TeLLNet A ⊆ {Medium, Artefact, Process, Agent, Network} GALA Mailing lists, Newsletter, Newsgroup, Feed,    Medium ⊆ Web - site, Blog, Podcast, Chat room, Wiki, Forum,  Social bookmarking site, Folksonomy    Message, E - mail, Index, Comment, RSS Entry, Transaction,  Host, Feedback, Conversation, Burst, Blog entry, Thread,    Artifact ⊆    Executions, Tag, Trackback, Review, URL, Rating, Multimedia, Rankíng, Reference    Acquisition, Search, Monitoring,  Process ⊆    Retrieval, Transcription, Addressing Administrator, Member, Lurker, Reviewer, Dead, Answering person, Lehrstuhl Informatik 5 Agent ⊆   (Informationssysteme) Questioner, Troll, Spammer, Conversationalist, Expert  Prof. Dr. M. Jarke I5-KL-111010-10
  • 11. Medium – Artifact Compatibility Mailing Transaction- Chat Email Blog Wiki URL Forum TeLLNet List based Website Room GALA Message + + - - - - - + Thread - + - - + - - + Burst + + + + + - - + Conversation - - - - - + - + Blog Entry - - + - - - - - Comment - - + + + - - + Web Page - - - - + - + - Transaction - - - + - - - - Feedback - - - + - - - + Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-11
  • 12. TeLLNet GALA The Crawlers Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-12
  • 13. Crawling Technologies Mix of dumps (Wikis) and special purpose crawlers: TeLLNet GALA W = Media ∪ Artifact I = Media ∪ Artifact ∪ Process ∪ Agent G = Media ∪ Artifact ∪ Process ∪ Agent ∪ Network MW = Mailing list ∪ Message ∪ Thread ∪ Index Lehrstuhl Informatik 5 (Informationssysteme) BW = Blog ∪ Blogroll ∪ Blogentry ∪ Comment ∪ Index Prof. Dr. M. Jarke I5-KL-111010-13
  • 14. Crawler Overview TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-14
  • 15. Website Crawler TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-15
  • 16. Feed Crawler TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-16
  • 17. Mailinglist Crawler TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-17
  • 18. News Crawler TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-18
  • 19. Podcast Crawler TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-19
  • 20. TeLLNet GALA The MediaBase Commander Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-20
  • 21. Media Base Web 2.0 Commander  Personalization (user annotates resources with tags and has his page)  Community-awareness (resources and annotation of others are open) TeLLNet  User-friendly interface (Firefox plug-in, easy insertion of resources, tags, tracking of GALA recent changes) Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-21
  • 22. Application Programmer Interfaces  Under Development TeLLNet – GraphService – Visualization and PALADIN GALA – http://dbis.rwth- aachen.de/~atlas/module_build/JavaDoc//atlas_las_services_gr aph-service/HEAD/javadoc/index.html – TargETLy Service – RDF Data Generator – http://dbis.rwth- aachen.de/~atlas/module_build/JavaDoc/atlas_theses_da_kren ge_TargETLy2/HEAD/javadoc/index.html Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-22
  • 23. GraphService  AbstractDigitalNetwork – Representation of TeLLNet MetaModel GALA  Classes for Networks – Blogs, Mailinglists, etc.  Classes for Basic SNA  Classes for Pattern Analysis  Classes for GraphLayout Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-23
  • 24. TargETLy Service  Connection to RDF Store  OpenCalais Service – RDF Generator TeLLNet GALA  Pattern Analysis  IntentAnalysis  Collection of predefined RDF Queries – e.g. companyCompetitor, companyEmployeeNumber – e.g. patentFiling, patentIssuance – e.g. personEmailAddress, creditRating Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-24
  • 25. TeLLNet GALA PALADIN – Pattern Analysis Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-25
  • 26. PALADIN: Disturbances in Cross-media Social Networks  What is a disturbance? TeLLNet – Sensing an incompatibility GALA between theories exposed and theories-in-use  Disturbances are starting points of learning processes – Disturbances disturb, prevent … but they are creating reflection  Disturbances are hard to detect or to forecast Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-26
  • 27. Pattern Language for PALADIN: Example Troll Troll Pattern: This pattern tries to discover the cases when a troll exists in a digital social network. A troll in the network is considered a disturbance. TeLLNet Disturbance: GALA (EXISTS [medium | medium.affordance = threadArtefact]) & (EXISTS [troll |(EXISTS [thread | (thread.author = troll) & (COUNT [message | (message.author = troll) & (message.posted = thread)]) > minPosts]) & (~EXISTS[ thread1, message1| (thread1.author1 != troll) & (message1.author = troll & message1.posted = thread1 ]))])]) Forces: medium; troll; network; member; thread; message; url Force Relations: neighbour(troll, member); own thread(troll, thread) Solution: No attention must be paid to the discussions started by the troll. Rationale: The troll needs attention to continue its activities. If no attention is paid, he/she Lehrstuhl Informatik 5 will stop participating in the discussions. Pattern Relations: Associates Spammer pattern. (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-27
  • 28. Pattern Discovery Process Pattern 1. Set pattern Pattern Template parameters Disturbance Disturbance Variables Pattern TeLLNet 4a. Variables Parameters Change GALA Pattern Instance Pattern Parameters Disturbance Digital Social Network 2. Instantiate disturbances 4b. Apply Variables Pattern Pattern Solution Parameters Pattern Template Instance Forces Force Relations Disturbance Instances Description Solution Variables Pattern Parameters Rationale Dependencies 3. Evaluate disturbances Lehrstuhl Informatik 5 (Informationssysteme) Pattern Relations Prof. Dr. M. Jarke I5-KL-111010-28
  • 29. PALADIN Case Study 10 patterns of disturbance over 119 social network instances, TeLLNet 17359 individuals, 215 345 mails GALA Pattern Occurrences Remarks Burst 22 The pattern finds out topics which were very important for certain period of time. Scalability is necessary. No Conversationalist 76 The existence implies little communication in the network. No Questioner 67 The existence implies that the network is not popular. No Answering Person 61 Occurs in small networks. The effects of the lack of an answering person must be further checked with content analysis. Troll 2 Troll occurs very rarely in cultural communities. True negatives exist. Spammer 86 Spammers can be found often in discussion groups. False positives exist. Leader 37 The pattern occurs in the network centered around a member. No Leader 40 Occurs in big networks where the members are distributed in different clusters. Structural Hole 67 Occurs for members having neighbors with only one contact. Lehrstuhl Informatik 5 (Informationssysteme) Independent 13 Occurs in large networks where disconnected subnetworks exist. Prof. Dr. M. Jarke I5-KL-111010-29 Discussions Scalability is necessary.
  • 30. TeLLNet GALA Visualization & Analysis Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-30
  • 31. Social Network Analysis of Open Source Communities  Eclipse components network based on analysis of TeLLNet source code repository (Software Architecture) GALA  Eclipse components network based on analysis of mailing list communication (Social Structure) Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-31
  • 32. Community Reflection about Development Process TeLLNet GALA  Social platform: Eclipse forum eclipsezone  Forum: Eclipse communication framework (ECF)  Measure: degree centrality Lehrstuhl Informatik 5 (Informationssysteme)  Statistics: 225 nodes, 283 edges Prof. Dr. M. Jarke I5-KL-111010-32
  • 33. Conversationalist Pattern  Social platform: Eclipse mailing list TeLLNet  Forum: Device debugging developer discussion GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-33
  • 34. Questioner Pattern  Social platform: Eclipse mailing list TeLLNet  Forum: Device debugging developer discussion GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-34
  • 35. Identification of End-Users and Developers in OSS Communities Community TeLLNet Clustering GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-35
  • 36. Textual Analysis of Postings from Community Experts TeLLNet GALA Postings from experts of one of the identified communities Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-36
  • 37. Computer Science Knowledge Network: the Visualization TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-37
  • 38. Computer Science Knowledge Network: Clustering TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-38
  • 39. Interdisciplinary Venues: Top Betweenness Centrality TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-39
  • 40. High Prestige Series: Top PageRank TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-40
  • 41. Data Sets  DBLP (http://www.informatik.uni-trier.de/~ley/db/) - 788,259 author’s names TeLLNet - 1,226,412 publications GALA - 3,490 venues (conferences, workshops, journals)  CiteSeerX (http://citeseerx.ist.psu.edu/) - 7,385,652 publications (including publications in reference lists) - 22,735,240 citations - Over 4 million author’s names  Combination - Canopy clustering [McCallum 2000] - Result: 864,097 matched pairs - On average: venues cite 2306 and are cited 2037 times Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-41
  • 42. WikiWatcher – System Design Stage 1: SAX-based Parser in PERL Wiki Network Data TeLLNet Authors Generating XML Parsing wiki data/ GALA dump/export files database transfer Article pages, Joe URLS, Revisions Liz article Tim [[Article]] RDB [[requested]] 123.45.67.89 Stage 2: Dynamic Analysis and Visualization article [http://…] [[Article2]] Generating Networks Measurement [[never exists]] Metadata Lehrstuhl Informatik 5 (Informationssysteme) Visualization Network Analysis Prof. Dr. M. Jarke I5-KL-111010-42
  • 43. Network Heterogeneity  Author Networks TeLLNet – Author nodes GALA (anonymous/registered users) – Edges represent collaboration between authors during a period t  Article Networks – Article nodes (incl. wiki namespaces) – Directed edges (links) between articles Lehrstuhl Informatik 5 (Informationssysteme)  As expected both kind of Prof. Dr. M. Jarke I5-KL-111010-43 networks stay heterogenous
  • 44. Importance of Network Actors  Articles: High betweenness TeLLNet centrality controls the flow of GALA information within a Wiki  Betweenness values grow up or stay nearly constant during the evolution process  Determines – Important actors – Important articles – Vandalism Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-44
  • 45. Evolution of Shortest Paths  Densification Power Law: TeLLNet Complex networks may GALA become denser during their growth  Generally this could not verified for wiki author networks!  The average distances stagnate at nearly 2 for all considered author networks Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-45
  • 46. Evolution of Author Networks  Strongly connected components merged by collaboration of two wiki authors TeLLNet GALA Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke Author Network of German Wikia in July 2007 Author Network of German Wikia in August 2007 I5-KL-111010-46
  • 47. TeLLNet GALA Visualization & Analysis Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-47
  • 48. What you cannot do with the Mediabase (in the moment )  Creating a new Mediabase in a new environment TeLLNet – Maintenance with databases, scripts and interfaces is tedious GALA – Interfaces integrated into Zope/Plone  Not all media are equally supported – Very good support for mailing lists, forums, web sites and blogs – Less support for wikis, podcasts, social bookmarks  Lacking support for – Conceptual navigation interface (Conzilla!) – Discourse management tools – Weak signal analysis tools – Topic & sentiment & opinion mining tools Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke – Automatic generation of recommendations I5-KL-111010-48
  • 49. The Future of the Mediabase: CommunityBase TeLLNet GALA Activity Theory [Enge87] Actor Network Self- Community Self- Theory [Lato05] modeling experience reflection repository Community of Practice [Weng98] + disturbance +/- - disturbance disturbance [PeKl08] Lehrstuhl Informatik 5 (Informationssysteme) Prof. Dr. M. Jarke I5-KL-111010-49 Self-modeling phase contributes to self-reflection phase and vice versa