Listening
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Listening

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Listening Listening Presentation Transcript

  • Listening The forgotten skill in communication
  • The number
    • Only one mouth
    • But
    • Two ears?
    • Two eyes?
  • Styles
    • Exercise
      • Spacial Artist
      • Music Artist
      • Theatre Artist
      • What was different?
  • Further
    • English and the world
      • Asian
      • African
      • Australian
      • European
      • English
      • American?
  • Remember
    • We hear only what we want to hear
    • Remember only part of what we heard
    • Good listening improves content and quality of what we hear and remember
    • If listening is our business?
  • Philosopher’s answer
    • Epictetus said
      • To make statue needs skill
      • To view a statue aright needs skill also
      • There is an art of listening as well as speaking
  • Listen?
    • Hear with thoughtful attention
    • Hear the speaker
      • Carefully
      • With Alertness
      • Watchfully
      • Mindfully
  • Listen
    • To learn
      • Book is static
      • Speaker is dynamic
      • Changes as per the listener
    • To help
      • Need to listen
      • Quality vs quantity
      • Music and listening
  • Problems
    • Selectivity
    • Interruption
    • Day dreaming
    • Distractions
    • Evasion
    • Critcising
  • You are required to
    • Listen willingly
    • Take the message totally
    • Interpret the same
    • Evaluate carefully
    • Respond appropriately
  • Also
    • Ask questions
    • Weigh the answer
    • Watch assumptions
    • Listen between the lines
    • Understand the mood
  • Advanced Listening
    • Sensitivity
    • Empathy
    • Patience
    • Humour
    • Curiosity
    • Intelligence
    • Creativity
    • ENDURANCE