Engaging At Risk Students Through Both Reactive and Proactive Means

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This was a presentation given at the NACADA Region 9 Conference in San Francisco in March 2010.

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Engaging At Risk Students Through Both Reactive and Proactive Means

  1. 1. Engaging At-Risk Students Through Both Reactive and Proactive Means Kimberly Knowles DeRoche Retention and Matriculation Advisor McLaren College of Business
  2. 2. Objectives <ul><li>Describe proactive and reactive programs created by the USF undergraduate program to increase student retention </li></ul><ul><li>Provide a blueprint for reducing attrition on your campus </li></ul><ul><li>Discuss as a group how you are currently retaining undergraduates – and how you can develop new programs and resources </li></ul>
  3. 3. An Analogy… <ul><li>How can we save students from “falling away” from our institutions? </li></ul><ul><li>How can we “build a solid foundation” and “erect barriers” before it is too late? </li></ul>
  4. 4. Multiple Intervention Points Lay a Solid Foundation Repair the Cracks / Build Barriers Reverse the Damage (If You Can!)
  5. 5. Multiple Intervention Points Lay a Solid Foundation <ul><li>Freshman Launch Program </li></ul><ul><ul><li>Seminar / Professional Development Workshop </li></ul></ul><ul><li>Brown Bag Lunch Series </li></ul><ul><ul><li>Time Management </li></ul></ul><ul><ul><li>Stress Management </li></ul></ul><ul><ul><li>Exploring Majors </li></ul></ul><ul><ul><li>Taking Classes Outside </li></ul></ul>
  6. 6. Multiple Intervention Points Lay a Solid Foundation <ul><li>Target At-Risk Populations: </li></ul><ul><ul><li>Athletes </li></ul></ul><ul><ul><li>ROTC </li></ul></ul><ul><ul><li>Transfers </li></ul></ul><ul><ul><li>ESL / International?? </li></ul></ul>
  7. 7. Multiple Intervention Points Repair the Cracks / Build Barriers <ul><li>Early Alert Program </li></ul><ul><ul><li>Official Form (Hard Copy or Word / PDF) </li></ul></ul><ul><ul><li>Email Alerts from Faculty </li></ul></ul><ul><ul><li>Outreach Emails and Phone Calls </li></ul></ul><ul><li>Late Withdrawal Policy </li></ul><ul><ul><li>Required Meeting w/ Advisor </li></ul></ul><ul><ul><li>Request to Drop Survey </li></ul></ul>
  8. 8. Multiple Intervention Points Reverse the Damage (If You Can!) <ul><li>STAR Program (Versions A / B) </li></ul><ul><li>First-time / Continued Probation </li></ul><ul><ul><li>Academic Success Self-Assessment </li></ul></ul><ul><ul><li>Action Plan for Success </li></ul></ul><ul><ul><li>Curriculum Review Workshop </li></ul></ul><ul><ul><li>4 Year Plan Worksheet </li></ul></ul><ul><ul><li>Advisor Conference </li></ul></ul><ul><ul><li>Academic Progress Reports </li></ul></ul><ul><ul><li>Utilize Resources on Campus! </li></ul></ul>
  9. 9. Multiple Intervention Points Reverse the Damage (If You Can!) <ul><li>STAR Program (Version C) </li></ul><ul><li>Re-admitted Students </li></ul><ul><ul><li>Contract – Conditions for Re-admittance </li></ul></ul><ul><ul><li>3 Advisor Conferences </li></ul></ul><ul><ul><li>2 Sets of Progress Reports </li></ul></ul><ul><ul><li>Required Use of Specific Resources </li></ul></ul>
  10. 10. A Blueprint for Reducing Attrition <ul><li>Hire a Dedicated Retention Advisor </li></ul><ul><li>Build Relationships with Faculty </li></ul><ul><ul><li>Early Alert Referrals </li></ul></ul><ul><ul><li>Extra Credit for Workshops </li></ul></ul><ul><li>Adjust Programs Along the Way </li></ul><ul><li>Develop an Online Presence </li></ul><ul><ul><li>Facebook, Blackboard, etc. </li></ul></ul>
  11. 11. A Blueprint for Reducing Attrition <ul><li>Partner w/ Key Support Resources </li></ul><ul><ul><li>Dean of Students </li></ul></ul><ul><ul><li>Counseling Center </li></ul></ul><ul><ul><li>Learning & Writing Center </li></ul></ul><ul><ul><li>Student Disability Services </li></ul></ul><ul><ul><li>Career Services </li></ul></ul><ul><ul><li>Registrar / Financial Aid </li></ul></ul><ul><ul><li>Equivalent Offices in Other Colleges (e.g. A&S) </li></ul></ul><ul><ul><li>Athletics </li></ul></ul><ul><ul><li>ESL / International Student Services </li></ul></ul>
  12. 12. Key Questions to Address <ul><li>Where Do You Start? </li></ul><ul><ul><li>Approach from Both Sides (Proactive / Reactive) </li></ul></ul><ul><li>How Much Should You Intervene? </li></ul><ul><ul><li>Retroactive Withdrawals </li></ul></ul><ul><ul><li>Incompletes / Grade Changes </li></ul></ul><ul><li>When Do You Let Go? </li></ul><ul><ul><li>Progress Towards Graduation </li></ul></ul><ul><ul><li>Readiness / Motivation for College </li></ul></ul><ul><ul><li>Fit w/ Overall Institution </li></ul></ul>
  13. 13. Discuss (3-5 min): <ul><li>Which retention programs have been most impactful on your campus? </li></ul><ul><li>How can you develop new intervention points on your campus? </li></ul><ul><li>What resources will you need in order to do that? </li></ul>
  14. 14. Questions?

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