Training

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  • The packaging problem has two core issues: The format of a “course” is not aligned with the needs of today’s time-starved workforce and courses tend to be organized around topics as opposed to tasks.
  • Studies suggest that lack of skill or knowledge typically accounts for only 10% of enterprise performance issues.
  • Training

    1. 1. The Wrong Information to the Wrong Person at the Wrong Time Why Corporate Training Programs Are Not Aligned with Today’s Workforce Karl M. Kapp
    2. 2. Karl Kapp Tony O’Driscoll
    3. 3. www.karlkapp.blogspot.com
    4. 4. meet Hir O’ Winn…
    5. 5. an accomplished Professional Team Player Member of the Organization Member of the Operation’s Team Slated for Promotion
    6. 6. meet Ann Tagonist…
    7. 7. an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS
    8. 8. an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS Numerous
    9. 9. They both work for… Big Corp
    10. 10. Ann’s Job is to create training E-learning Training Manuals Classroom instruction
    11. 17. Training Manual (one of three)
    12. 20. Ann created a great library of courses …
    13. 21. Ann Is … Frustrated Still
    14. 22. Hir O’ Winn… won’t take any classes Ann Develops
    15. 23. DUH!
    16. 24. Seven Scary problems …
    17. 25. Autonomous Learner … Where Need for learning arises & Tools available
    18. 26. Timing Issue …
    19. 27. Packaging Problem …
    20. 28. Performance Problem …
    21. 29. Routinization Problem …
    22. 30. Transfer Problem …
    23. 31. Value Problem …
    24. 32. I am frustrated
    25. 33. So am I.
    26. 35. “ Schooling has confused us into thinking learning was equivalent to pouring content into people’s heads. It’s more practical to think of learning as optimizing our networks.” Jay Cross, Author Informal Learning
    27. 36. NETWORKS
    28. 39. Immersive Collaboration …
    29. 40. Dis-Integration of Content
    30. 42. Self Serve Model …
    31. 43. Hir Learns When and how she wants and gets Promoted…
    32. 44. Ann Tagonist… Becomes CLO
    33. 45. Images Courtesy of iStockphoto.com and MS Online Clip Art
    34. 46. Questions/More Information <ul><li>www.karlkapp.blogspot.com </li></ul><ul><ul><li>Recommended books </li></ul></ul><ul><ul><li>Samples and Examples </li></ul></ul><ul><ul><li>Whitepapers available </li></ul></ul><ul><li>www.karlkapp.com </li></ul><ul><li>www.gadgetsgamesandgizmos.com </li></ul><ul><li>“ Gadgets, Games and Gizmos for Learning: Tools for Transferring Knowledge from the Boomers to the Gamers” </li></ul>

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