The packaging problem has two core issues: The format of a “course” is not aligned with the needs of today’s time-starved workforce and courses tend to be organized around topics as opposed to tasks.
Studies suggest that lack of skill or knowledge typically accounts for only 10% of enterprise performance issues.
The Wrong Information to the Wrong Person at the Wrong Time Why Corporate Training Programs Are Not Aligned with Today’s Workforce Karl M. Kapp
Karl Kapp Tony O’Driscoll
www.karlkapp.blogspot.com
meet Hir O’ Winn…
an accomplished Professional Team Player Member of the Organization Member of the Operation’s Team Slated for Promotion
meet Ann Tagonist…
an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS
an accomplished Professional Team Player Member of the Organization Member of Learning and Development Organization Won Training AWARDS Numerous
They both work for… Big Corp
Ann’s Job is to create training E-learning Training Manuals Classroom instruction
Training Manual (one of three)
Ann created a great library of courses …
Ann Is … Frustrated Still
Hir O’ Winn… won’t take any classes Ann Develops
DUH!
Seven Scary problems …
Autonomous Learner … Where Need for learning arises & Tools available
Timing Issue …
Packaging Problem …
Performance Problem …
Routinization Problem …
Transfer Problem …
Value Problem …
I am frustrated
So am I.
“ Schooling has confused us into thinking learning was equivalent to pouring content into people’s heads. It’s more practical to think of learning as optimizing our networks.” Jay Cross, Author Informal Learning
NETWORKS
Immersive Collaboration …
Dis-Integration of Content
Self Serve Model …
Hir Learns When and how she wants and gets Promoted…
Ann Tagonist… Becomes CLO
Images Courtesy of iStockphoto.com and MS Online Clip Art
Questions/More Information
www.karlkapp.blogspot.com
Recommended books
Samples and Examples
Whitepapers available
www.karlkapp.com
www.gadgetsgamesandgizmos.com
“ Gadgets, Games and Gizmos for Learning: Tools for Transferring Knowledge from the Boomers to the Gamers”
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