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3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
3 leveraging other technologies with sap em
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3 leveraging other technologies with sap em

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Leveraging other technologies with sap em - Webinar 3 / 4

Leveraging other technologies with sap em - Webinar 3 / 4

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  • Electronic Product Code Information Services
  • TrackingCross Partner Monitoring - globalization - outsourcingStatus managementProcess VisbilityPerformance goal visibilityOperational exceptions managementAnalytical process improvementProactive process re-alignmentRisk mitigationElectronic signaturesProcess compliance
  • Transcript

    • 1. SAP Event Management<br />Leveraging other technologies in SAP EM<br />SAP Event Management (EM) manages, tracks and monitors events (both creation and update events), providing real-time visibility to process status as well as alerting capabilities to all stakeholders of the process. <br />Exception Management<br />Status Management<br />Process Visibility<br />Process Monitoring<br />Process Analytics / KPIs<br />June 7, 2011<br />
    • 2. Q Data Webinar Series<br />Every Thursday at 11am CST<br />March – SAP Event Management<br />1 - EM Overview<br />2 – EM Use Cases<br />3 – Leveraging other technologies with SAP EM<br />4 – Mobile Track and Trace using the OER<br />April - Enterprise Mobility for the SAP Centric Enterprise<br />May - Reduce maintenance, shipping costs and labor costs and gain Business Maturity<br />June - Middleware Technologies<br />July - SAP PI System upgrades and Performance Monitoring<br />August – SAP Event Management<br />September - Reduce Inventory and MTTR by finding the right part, first time, every time using an Integrated Product Catalog<br />October - SAP Meets the iPhone and iPad<br />http://www.qdatausa.com<br />
    • 3. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 4. Overview<br />A SAP standard product available since 2004 used for:<br />Status Management - track business process status at an instance level<br />Exception Management - measure compliance with process plans – Uncover &amp; report exceptions (Workflow / Alert framework)<br />Visibility - give visibility of your processes to all involved (Web, BI)<br />Analytical and Operational level reporting<br />Found where?<br />SAP EM as part of SCM (standalone option)<br />SAP EM as add-on (using EM functionality with an existing app):<br />SAP AII 2007 (Auto-ID Infrastructure)<br />SAP SNC 2007 (Supplier Network Collaboration)<br />SAP TM 6.0 (Transportation Management)<br />SAP ERP 6.0<br />SAP EM as the core component (OER)<br />SAP AII 2007 (Auto-ID Infrastructure)<br />
    • 5. What comes pre-delivered?<br />Visibility Processes<br />Configuration / Development <br />SAP AS, SAP EM, SAP NetWeaver BW extraction<br />SAP Web UI (classic and standard)<br />Content<br />SAP NetWeaver BW &amp;SAP NetWeaver PI<br /><ul><li>Documentation
    • 6. Scenario Description
    • 7. Configuration guide</li></li></ul><li>Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 8. Workflow and SAP EM<br />Tightly integrated with SAP Event Management<br />Several scenarios come with pre-delivered content for creating workflows<br />Can deliver the workflows in several ways:<br />SAP Business Workplace<br />Universal Work List (UWL) / Portal<br />Mobile device (Leap Factor)<br />
    • 9. Exception Management and workflow<br />SAP EM detects exception<br />Launch workflow – Take action – “Do work”<br />OR Send alert - Notification<br />Update status – For reporting<br />Visibility<br />SAP EM: Status available to all  People see an issue is in play<br />Workflow: Real time notification with the right information to the right person  An agent is correcting the issue <br />E.g. Purchase Order Acknowledgement with Qty discrepancy<br />Create PO<br />Create PO Acknowledgement for qty &lt; PO<br />SAP EM detects the discrepancy and launches corrective action with workflow<br />
    • 10. SAP EM Procurement Process<br />ECC SAP EM<br />
    • 11. Development Steps - ECC<br />STEP 1 - Create the Business Object Event in ECC<br />BUS2012 (Purchase Order)<br />Event: ACK<br />STEP 2 - Create the workflow <br />The BO event ‘ACK’ will trigger the workflow<br />
    • 12. STEP 1 – Create Business Object Event – ‘Ack’<br />SWO1<br />
    • 13. STEP 2a – Create workflow<br />PFTC<br />
    • 14. STEP 2b – Create workflow<br />
    • 15. Configuration Steps – ECC<br />STEP 1 – Activate the SAP EM / workflow event linkage<br />Generates the BO event that will ultimately launch the workflow <br />STEP 2 – Activate the BO event linkage<br />Launches the workflow<br />SWETYPV<br />
    • 16. Configuration Steps – SAP EM<br />STEP 1 – Create the Workflow Activity ID<br />Link BUS2012 (Purchase Order) and BO Event: ACK<br />Link PO number as the Business Object Key<br />Create and Link the Ack qty as a parameter <br />STEP 2 – Update the Rule Set<br />Call activity WORKFLOW_START<br />
    • 17. STEP 1 – Workflow activity ID<br /><ul><li>Link BUS2012 (Purchase Order) and BO Event: ACK
    • 18. Link PO number as the Business Object Key
    • 19. Create and Link the Ack qty as a parameter </li></li></ul><li>STEP 2 – Event Handler Rule Set<br />
    • 20. STEP 2b – Event Handler Rule Set<br />The activity WORKFLOW_START is connected to the Activity ID <br />Only launched if Status is Pending<br />
    • 21. Testing!!!<br />Let’s see it in action<br />Create a PO<br />
    • 22. <ul><li>Expected event list
    • 23. Status values</li></ul>Check Event Handler<br />/SAPTRX/EH_LIST<br />
    • 24. <ul><li>Create PO ack with qty &lt; PO qty</li></ul>Create PO Ack<br />
    • 25. <ul><li>Event is posted
    • 26. Status is updated</li></ul>Check Event Handler<br />
    • 27. <ul><li>PO Ack qty posted as a parameter
    • 28. Activity to send a workflow started</li></ul>Check Event Handler<br />
    • 29. <ul><li>BO Events are raised
    • 30. Workitem is in the inbox !!! Success !!!</li></ul>Check Workflow<br />SWEL<br />SBWP<br />
    • 31. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 32. The Alert Framework<br />Tightly integrated with SAP Event Management<br />Several scenarios come with pre-delivered content for issuing alerts<br />Can deliver the alerts in several ways:<br />Alert Inbox / Portal<br />Email<br />Pager<br />Mobile device (Leap Factor)<br />
    • 33. Alert Framework Integration<br />Define Alert<br />Category<br />Create and Assign<br />Activity Parameter<br />ID with the applicable<br />Parameters linked<br />
    • 34. Alert Framework Integration<br />Configure overdue<br />Monitor rule<br />View the Alert Inbox<br />
    • 35. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 36. SAP NetWeaver BW and SAP EM<br />Tightly integrated with SAP Event Management<br />Supports configurable extraction of the following:<br />Event Handler header detail - Parameters<br />Event Message detail - Expected and Unexpected<br />Early vs. late, Message vs. Event<br />Event Group - Duration between 2 events<br />Message vs. Event<br />
    • 37. BW Extraction<br />Before using the business content delivered with SAP EM, you have to install the three SAP EM datasources<br />Access transaction RSA5<br />Choose 0BW_DATASOURCES  0BW_DATASOURCES  0SCM  0EM<br />One by one, select the BW DataSources OSCEM_1, OSCEM_2, and OSCEM_3 and choose Activate DataSources<br />
    • 38. Define Settings for BW Extraction<br />Access transaction /SAPTRX/BWGS<br />In the BW Upload Mode field, choose V1 – Direct Delta Update<br />In the Dialog Structure, choose Activate Extraction Structures<br />Select BW Upload Activation for the entries and save your data<br />If necessary, generate the DataSources<br />If you use the standard appends without modifications, you do not have to generate DataSources<br />
    • 39. BW Upload<br />Once the configuration of SAP EM has been completed you can extract data to BW<br />The data transfer from SAP EM to SAP NetWeaver BW consists of two basic steps<br />Initial upload<br />Transfers all the selected data<br />Performed only once<br />Delta upload<br />Transfers the deltas to SAP NetWeaver BW<br />Performed regularly (for example, once a day) to transfer all the changes to SAP NetWeaver BW<br />
    • 40. BI Prototype Report<br />Right click drilldown to item detail, alternative dashboards<br />
    • 41. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 42. Other Integration Topics<br />OER – The Object Event Repository<br />OER and Mobile<br />EM Authorizations – Integration with authorization objects<br />User Interface options<br />Non-SAP system – Sending events to SAP EM, queries<br />Archiving<br />
    • 43. 1. The Object Event Repository<br />Installation option for SAP AII (Auto-ID Infrastructure)<br />Geared towards the Product Tracking and Authentication (PTA) visibility process <br />EPCIS messages received into SAP NetWeaver PI<br />From SAP NetWeaver AII<br />Posts to the PTA EH<br />Capture and Query services<br />
    • 44. 2. SAP EM / OER on the Mobile<br />Authenticating Product IDs<br />Capture logistics events<br />Handle exception events<br />Barcode, RFID scanning<br />GPS Geo coordinates<br />“Movilizer” by Movilitas<br />
    • 45. Movilizer for Track &amp; Trace (integrated with SAP OER) is deliverd to the customer as a certified ABAP Addon by SAP.<br />SAP OER<br />Track &amp; Trace RepositorySAP OER<br />ERP<br />OER on the mobile device - Architectural Overview<br />
    • 46. 3. SAP EM Authorizations<br />Production planner authorization: MRP_AREA, MRP_CONTROLLER, PLANT, and PROD_SCHEDULER<br />
    • 47. 4a. Web Dynpro UI<br />Transaction: /SAPTRX/EM_START<br />
    • 48. 4b. Web Communication Layer (WCL)<br />Classic UI<br />Transaction: /SAPTRX/WCL_SEARCH<br />
    • 49. 4c. Custom Adobe/Flex UI<br />Custom UI developed using Adobe Flex<br />RFC to SCM to retrieve event handlers in a time period<br />RFC /SAPTRX/BAPI_EH_GET_DATA_GEN<br />
    • 50. 5. Integrating with non-SAP system<br />Direct connection through BAPIs<br />/SAPTRX/BAPI_EH_POST (EventHandler.PostEventHandler)<br />/SAPTRX/BAPI_EH_ADDEVENTMSG_02 (EventHandler.AddEventMessages02)<br />Connect through SAP NetWeaver PI<br />XML / File / EDI  BAPI<br />Capture / Query service<br />
    • 51. 6. Archiving<br />SAP Event Management objects are archivable using SAP standard functionality<br />The relevant archiving objects are: <br />/SAPTRX/A0 Event Handler<br />/SAPTRX/A1 Event Messages<br />SAPTRX_A2 Event Handlers Sets<br />
    • 52. Agenda<br />SAP Event Management<br />A quick overview<br />What comes pre-delivered<br />Workflow Integration<br />Alert Framework Integration<br />SAP NetWeaver BW Integration<br />Other Integration Topics<br />Wrap-Up<br />
    • 53. 1<br />2<br />3<br />4<br />Business Value<br />Collaboration<br />Process Rules<br />Data Integrity<br /><ul><li>Real-time transactions
    • 54. Data cleansing
    • 55. Inside the system
    • 56. System communications
    • 57. Partner and system cooperation
    • 58. Data accuracy
    • 59. Data accountability
    • 60. Process accountability
    • 61. User confidence
    • 62. Plan in the system
    • 63. Communications with your partners
    • 64. Master data rules
    • 65. Define service levels – Internal and external
    • 66. Business measurements
    • 67. Define exceptions
    • 68. Status definition
    • 69. Data grouping
    • 70. Standard processes
    • 71. Real-time operational exception management
    • 72. Integrated notifications through workflow, alerts
    • 73. Adaptive collaboration with partners
    • 74. Proactive process realignment
    • 75. Partner performance
    • 76. Track and Trace
    • 77. Status management
    • 78. Visibility – Process, data, performance
    • 79. Analytics
    • 80. Reduced risk
    • 81. Improved service
    • 82. Reduced cost
    • 83. Reduced time to action
    • 84. Improved process compliance
    • 85. Visibility to performance goals, process, data
    • 86. Improved collaboration
    • 87. Improved cycle times
    • 88. Fewer exceptions
    • 89. Improved reliability gained through trusted processes</li></ul>Value<br />Manage by exception, adapt processes, realize benefits, set new VALUE targets<br />MEASURE and ADAPT <br />Take control of your processes through monitoring, collaboration and automation<br />SENSE and RESPOND<br />Get your data (Master and Transaction) clean with consistent processes adopted to maintain it.<br />Get your processes integrated and into the system. Refine your process points , set measurement goals<br />PLAN and EXECUTE<br />SAP Event Management<br />Where does SAP EM fit in?<br />
    • 90. In conclusion - What value is derived from EM?<br />Manage by exception (Quadrant 3 or 4)<br />Ability to respond<br />Customer satisfaction<br />Visibility (Quadrant 1,2,3,4)<br />Status<br />Exceptions<br />Globalization / Outsourcing<br />Reporting capability<br />Operational (Quadrant 1,2,3,4)<br />WIMO<br />Analytical (Quadrant 1,2,3,4)<br />Partner scorecard (Quadrant 3,4)<br />KPI (Quadrant 3,4)<br />Cycle time<br />
    • 91. What team do you need?<br />Real SAP EM Project Teams<br />Procurement to Pay Scenario<br />Design: 1 x part time SAP EM Architect, 1 full time SAP Architect<br />Configure: 1 x part time SAP EM functional expert, 2 full time SAP functional experts<br />Develop: 1 x part time SAP EM developer, 1 x ABAP developer <br />1 x Project Manager<br />Order to Cash Scenario<br />Design and Configure: 1 x full time SAP EM Architect<br />Develop: 1 x full time SAP EM developer, 1 x ABAP developer <br />1 x full time BI developer<br />1 x full time UI developer<br />Production Order Visibility Process Scenario (POC)<br />Develop, Design and Configure: 1 x full time SAP EM Architect<br />
    • 92. Where to from here?<br />Just starting out with SAP EM?<br />Q Data online Self Assessment <br />Online questionnaire – Are you ready for SAP EM? (http://www.qdatausa.com/selfassessment/register.asp)<br />Q Data 1 Day Readiness Assessment <br />Helps companies make the correct decision as to whether SAP EM matches the need. Also checks if your organization is ready for SAP EM.<br />Q Data 5 Day Assessment<br />Overview presentation - What is SAP EM, what it can do for you (½ day)<br />Generic training covering the configuration of SAP EM (1 ½ days)<br />Standard EM Scenario Implementation ( 1 day)<br />requires a working SAP EM system prior to on-site arrival<br />Conduct analysis of your business processes (1 day)<br />Executive presentation - Opportunities -&gt; Roadmap to realize those opportunities (1 day)<br />
    • 93. More Info<br />http://www.qdatausa.com/<br />“SAP Event Management – SAP’s best kept secret” <br />available at Amazon.com or Genie Press http://www.geniepress.com/qdata<br />
    • 94. Questions???<br />Kevin Wilson<br />SAP EM Practice Lead<br />kwilson@qdatausa.com<br />760-809 1495<br />www.qdatausa.com<br />John D. McMahon<br />Client Services – SAP EM<br />jmcmahon@qdatausa.com<br />630-740 6685<br />

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