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Leveraging other technologies with sap em - Webinar 3 / 4

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  • Electronic Product Code Information Services
  • TrackingCross Partner Monitoring - globalization - outsourcingStatus managementProcess VisbilityPerformance goal visibilityOperational exceptions managementAnalytical process improvementProactive process re-alignmentRisk mitigationElectronic signaturesProcess compliance

3 leveraging other technologies with sap em 3 leveraging other technologies with sap em Presentation Transcript

  • SAP Event Management
    Leveraging other technologies in SAP EM
    SAP Event Management (EM) manages, tracks and monitors events (both creation and update events), providing real-time visibility to process status as well as alerting capabilities to all stakeholders of the process.
    Exception Management
    Status Management
    Process Visibility
    Process Monitoring
    Process Analytics / KPIs
    June 7, 2011
  • Q Data Webinar Series
    Every Thursday at 11am CST
    March – SAP Event Management
    1 - EM Overview
    2 – EM Use Cases
    3 – Leveraging other technologies with SAP EM
    4 – Mobile Track and Trace using the OER
    April - Enterprise Mobility for the SAP Centric Enterprise
    May - Reduce maintenance, shipping costs and labor costs and gain Business Maturity
    June - Middleware Technologies
    July - SAP PI System upgrades and Performance Monitoring
    August – SAP Event Management
    September - Reduce Inventory and MTTR by finding the right part, first time, every time using an Integrated Product Catalog
    October - SAP Meets the iPhone and iPad
    http://www.qdatausa.com
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • Overview
    A SAP standard product available since 2004 used for:
    Status Management - track business process status at an instance level
    Exception Management - measure compliance with process plans – Uncover & report exceptions (Workflow / Alert framework)
    Visibility - give visibility of your processes to all involved (Web, BI)
    Analytical and Operational level reporting
    Found where?
    SAP EM as part of SCM (standalone option)
    SAP EM as add-on (using EM functionality with an existing app):
    SAP AII 2007 (Auto-ID Infrastructure)
    SAP SNC 2007 (Supplier Network Collaboration)
    SAP TM 6.0 (Transportation Management)
    SAP ERP 6.0
    SAP EM as the core component (OER)
    SAP AII 2007 (Auto-ID Infrastructure)
  • What comes pre-delivered?
    Visibility Processes
    Configuration / Development
    SAP AS, SAP EM, SAP NetWeaver BW extraction
    SAP Web UI (classic and standard)
    Content
    SAP NetWeaver BW &SAP NetWeaver PI
    • Documentation
    • Scenario Description
    • Configuration guide
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • Workflow and SAP EM
    Tightly integrated with SAP Event Management
    Several scenarios come with pre-delivered content for creating workflows
    Can deliver the workflows in several ways:
    SAP Business Workplace
    Universal Work List (UWL) / Portal
    Mobile device (Leap Factor)
  • Exception Management and workflow
    SAP EM detects exception
    Launch workflow – Take action – “Do work”
    OR Send alert - Notification
    Update status – For reporting
    Visibility
    SAP EM: Status available to all  People see an issue is in play
    Workflow: Real time notification with the right information to the right person  An agent is correcting the issue
    E.g. Purchase Order Acknowledgement with Qty discrepancy
    Create PO
    Create PO Acknowledgement for qty < PO
    SAP EM detects the discrepancy and launches corrective action with workflow
  • SAP EM Procurement Process
    ECC SAP EM
  • Development Steps - ECC
    STEP 1 - Create the Business Object Event in ECC
    BUS2012 (Purchase Order)
    Event: ACK
    STEP 2 - Create the workflow
    The BO event ‘ACK’ will trigger the workflow
  • STEP 1 – Create Business Object Event – ‘Ack’
    SWO1
  • STEP 2a – Create workflow
    PFTC
  • STEP 2b – Create workflow
  • Configuration Steps – ECC
    STEP 1 – Activate the SAP EM / workflow event linkage
    Generates the BO event that will ultimately launch the workflow
    STEP 2 – Activate the BO event linkage
    Launches the workflow
    SWETYPV
  • Configuration Steps – SAP EM
    STEP 1 – Create the Workflow Activity ID
    Link BUS2012 (Purchase Order) and BO Event: ACK
    Link PO number as the Business Object Key
    Create and Link the Ack qty as a parameter
    STEP 2 – Update the Rule Set
    Call activity WORKFLOW_START
  • STEP 1 – Workflow activity ID
    • Link BUS2012 (Purchase Order) and BO Event: ACK
    • Link PO number as the Business Object Key
    • Create and Link the Ack qty as a parameter
  • STEP 2 – Event Handler Rule Set
  • STEP 2b – Event Handler Rule Set
    The activity WORKFLOW_START is connected to the Activity ID
    Only launched if Status is Pending
  • Testing!!!
    Let’s see it in action
    Create a PO
    • Expected event list
    • Status values
    Check Event Handler
    /SAPTRX/EH_LIST
    • Create PO ack with qty < PO qty
    Create PO Ack
    • Event is posted
    • Status is updated
    Check Event Handler
    • PO Ack qty posted as a parameter
    • Activity to send a workflow started
    Check Event Handler
    • BO Events are raised
    • Workitem is in the inbox !!! Success !!!
    Check Workflow
    SWEL
    SBWP
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • The Alert Framework
    Tightly integrated with SAP Event Management
    Several scenarios come with pre-delivered content for issuing alerts
    Can deliver the alerts in several ways:
    Alert Inbox / Portal
    Email
    Pager
    Mobile device (Leap Factor)
  • Alert Framework Integration
    Define Alert
    Category
    Create and Assign
    Activity Parameter
    ID with the applicable
    Parameters linked
  • Alert Framework Integration
    Configure overdue
    Monitor rule
    View the Alert Inbox
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • SAP NetWeaver BW and SAP EM
    Tightly integrated with SAP Event Management
    Supports configurable extraction of the following:
    Event Handler header detail - Parameters
    Event Message detail - Expected and Unexpected
    Early vs. late, Message vs. Event
    Event Group - Duration between 2 events
    Message vs. Event
  • BW Extraction
    Before using the business content delivered with SAP EM, you have to install the three SAP EM datasources
    Access transaction RSA5
    Choose 0BW_DATASOURCES  0BW_DATASOURCES  0SCM  0EM
    One by one, select the BW DataSources OSCEM_1, OSCEM_2, and OSCEM_3 and choose Activate DataSources
  • Define Settings for BW Extraction
    Access transaction /SAPTRX/BWGS
    In the BW Upload Mode field, choose V1 – Direct Delta Update
    In the Dialog Structure, choose Activate Extraction Structures
    Select BW Upload Activation for the entries and save your data
    If necessary, generate the DataSources
    If you use the standard appends without modifications, you do not have to generate DataSources
  • BW Upload
    Once the configuration of SAP EM has been completed you can extract data to BW
    The data transfer from SAP EM to SAP NetWeaver BW consists of two basic steps
    Initial upload
    Transfers all the selected data
    Performed only once
    Delta upload
    Transfers the deltas to SAP NetWeaver BW
    Performed regularly (for example, once a day) to transfer all the changes to SAP NetWeaver BW
  • BI Prototype Report
    Right click drilldown to item detail, alternative dashboards
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • Other Integration Topics
    OER – The Object Event Repository
    OER and Mobile
    EM Authorizations – Integration with authorization objects
    User Interface options
    Non-SAP system – Sending events to SAP EM, queries
    Archiving
  • 1. The Object Event Repository
    Installation option for SAP AII (Auto-ID Infrastructure)
    Geared towards the Product Tracking and Authentication (PTA) visibility process
    EPCIS messages received into SAP NetWeaver PI
    From SAP NetWeaver AII
    Posts to the PTA EH
    Capture and Query services
  • 2. SAP EM / OER on the Mobile
    Authenticating Product IDs
    Capture logistics events
    Handle exception events
    Barcode, RFID scanning
    GPS Geo coordinates
    “Movilizer” by Movilitas
  • Movilizer for Track & Trace (integrated with SAP OER) is deliverd to the customer as a certified ABAP Addon by SAP.
    SAP OER
    Track & Trace RepositorySAP OER
    ERP
    OER on the mobile device - Architectural Overview
  • 3. SAP EM Authorizations
    Production planner authorization: MRP_AREA, MRP_CONTROLLER, PLANT, and PROD_SCHEDULER
  • 4a. Web Dynpro UI
    Transaction: /SAPTRX/EM_START
  • 4b. Web Communication Layer (WCL)
    Classic UI
    Transaction: /SAPTRX/WCL_SEARCH
  • 4c. Custom Adobe/Flex UI
    Custom UI developed using Adobe Flex
    RFC to SCM to retrieve event handlers in a time period
    RFC /SAPTRX/BAPI_EH_GET_DATA_GEN
  • 5. Integrating with non-SAP system
    Direct connection through BAPIs
    /SAPTRX/BAPI_EH_POST (EventHandler.PostEventHandler)
    /SAPTRX/BAPI_EH_ADDEVENTMSG_02 (EventHandler.AddEventMessages02)
    Connect through SAP NetWeaver PI
    XML / File / EDI  BAPI
    Capture / Query service
  • 6. Archiving
    SAP Event Management objects are archivable using SAP standard functionality
    The relevant archiving objects are:
    /SAPTRX/A0 Event Handler
    /SAPTRX/A1 Event Messages
    SAPTRX_A2 Event Handlers Sets
  • Agenda
    SAP Event Management
    A quick overview
    What comes pre-delivered
    Workflow Integration
    Alert Framework Integration
    SAP NetWeaver BW Integration
    Other Integration Topics
    Wrap-Up
  • 1
    2
    3
    4
    Business Value
    Collaboration
    Process Rules
    Data Integrity
    • Real-time transactions
    • Data cleansing
    • Inside the system
    • System communications
    • Partner and system cooperation
    • Data accuracy
    • Data accountability
    • Process accountability
    • User confidence
    • Plan in the system
    • Communications with your partners
    • Master data rules
    • Define service levels – Internal and external
    • Business measurements
    • Define exceptions
    • Status definition
    • Data grouping
    • Standard processes
    • Real-time operational exception management
    • Integrated notifications through workflow, alerts
    • Adaptive collaboration with partners
    • Proactive process realignment
    • Partner performance
    • Track and Trace
    • Status management
    • Visibility – Process, data, performance
    • Analytics
    • Reduced risk
    • Improved service
    • Reduced cost
    • Reduced time to action
    • Improved process compliance
    • Visibility to performance goals, process, data
    • Improved collaboration
    • Improved cycle times
    • Fewer exceptions
    • Improved reliability gained through trusted processes
    Value
    Manage by exception, adapt processes, realize benefits, set new VALUE targets
    MEASURE and ADAPT
    Take control of your processes through monitoring, collaboration and automation
    SENSE and RESPOND
    Get your data (Master and Transaction) clean with consistent processes adopted to maintain it.
    Get your processes integrated and into the system. Refine your process points , set measurement goals
    PLAN and EXECUTE
    SAP Event Management
    Where does SAP EM fit in?
  • In conclusion - What value is derived from EM?
    Manage by exception (Quadrant 3 or 4)
    Ability to respond
    Customer satisfaction
    Visibility (Quadrant 1,2,3,4)
    Status
    Exceptions
    Globalization / Outsourcing
    Reporting capability
    Operational (Quadrant 1,2,3,4)
    WIMO
    Analytical (Quadrant 1,2,3,4)
    Partner scorecard (Quadrant 3,4)
    KPI (Quadrant 3,4)
    Cycle time
  • What team do you need?
    Real SAP EM Project Teams
    Procurement to Pay Scenario
    Design: 1 x part time SAP EM Architect, 1 full time SAP Architect
    Configure: 1 x part time SAP EM functional expert, 2 full time SAP functional experts
    Develop: 1 x part time SAP EM developer, 1 x ABAP developer
    1 x Project Manager
    Order to Cash Scenario
    Design and Configure: 1 x full time SAP EM Architect
    Develop: 1 x full time SAP EM developer, 1 x ABAP developer
    1 x full time BI developer
    1 x full time UI developer
    Production Order Visibility Process Scenario (POC)
    Develop, Design and Configure: 1 x full time SAP EM Architect
  • Where to from here?
    Just starting out with SAP EM?
    Q Data online Self Assessment
    Online questionnaire – Are you ready for SAP EM? (http://www.qdatausa.com/selfassessment/register.asp)
    Q Data 1 Day Readiness Assessment
    Helps companies make the correct decision as to whether SAP EM matches the need. Also checks if your organization is ready for SAP EM.
    Q Data 5 Day Assessment
    Overview presentation - What is SAP EM, what it can do for you (½ day)
    Generic training covering the configuration of SAP EM (1 ½ days)
    Standard EM Scenario Implementation ( 1 day)
    requires a working SAP EM system prior to on-site arrival
    Conduct analysis of your business processes (1 day)
    Executive presentation - Opportunities -> Roadmap to realize those opportunities (1 day)
  • More Info
    http://www.qdatausa.com/
    “SAP Event Management – SAP’s best kept secret”
    available at Amazon.com or Genie Press http://www.geniepress.com/qdata
  • Questions???
    Kevin Wilson
    SAP EM Practice Lead
    kwilson@qdatausa.com
    760-809 1495
    www.qdatausa.com
    John D. McMahon
    Client Services – SAP EM
    jmcmahon@qdatausa.com
    630-740 6685