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Next Generation Supply Chain Execution Systems
 

Next Generation Supply Chain Execution Systems

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Our customers IT infrastructures continue to get more and more complex and with the continues improvements in technology we make it easy for you to keep up with your Internal process complexities as ...

Our customers IT infrastructures continue to get more and more complex and with the continues improvements in technology we make it easy for you to keep up with your Internal process complexities as well as customers’ expectations. We make it easy for you to:

• Integrate multiple best of breed applications and build processes across all their data models without rip and replace
• Identify and solve problems with products and service delivery before impacting customer satisfaction
• Introduce and continuously improve new products and service as rapidly as the business requires
• Apply sales and marketing promotions to the right customers at the exact right time
• Identify and mitigate potential regulatory violations before they make the headlines

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    Next Generation Supply Chain Execution Systems Next Generation Supply Chain Execution Systems Presentation Transcript

    • A Control Tower for Your BusinessKurt CormanGlobal Account Director – Supply ChainJanuary 2012
    • 79% of businesses say responding in real-time is important Economist Intelligence Unit, August 2011 77% believe availability and timeliness of information is inadequate to support this Vanson Bourne Research, 20112 © 2012 Progress Software Corporation. All rights reserved.
    • Business wrestles to avoid continuous disruption Supply chain Angry customers disruptions will go elsewhere3 © 2012 Progress Software Corporation. All rights reserved.
    • And businesses must also identify & capitalize on “in the moment” revenue opportunities4 © 2012 Progress Software Corporation. All rights reserved.
    • Only the operationally responsive business is capable of managing continuous disruption. The most responsive business is capable of transforming disruption into a competitive advantage.5 © 2012 Progress Software Corporation. All rights reserved.
    • Control Towers Provide This Responsiveness  Complete visibility into what’s happening “right now”  Ability to sense and respond to any events to prevent negative impacts, or to seize positive opportunities  Continuously improve decision-making and processes6 © 2012 Progress Software Corporation. All rights reserved.
    • What if You Had a Control Tower for Your Business?7 © 2012 Progress Software Corporation. All rights reserved.
    • What if You Had a Control Tower for Your Business? You would be able to: Introduce and Identify and solve problems continuously improve new with product or service products and services as delivery BEFORE impacting RAPIDLY as the business customer satisfaction requires Apply sales and marketing Identify and mitigate promotions to the right potential regulatory customers violations BEFORE they at the EXACT RIGHT TIME make the headlines Multi-payments Data8 Interoperability © 2012 Progress Software Corporation. All rights reserved.
    • A Control Tower Would Fill the Gaps In Your Existing Infrastructure Past Now Future What’s Missing? Historical How’s my business doing Data right now? Predictive Analytics Analytics Control Tower Historical Analytics Control Tower Historical point-in-time data Real-time cross-application • Patterns information • Data Make decisions post-process in Motion Make decisions in-process • Events Data-Driven • Sense and Respond Event-Driven Dashboards Actionable Interface9 © 2012 Progress Software Corporation. All rights reserved.
    • Identify a Problem in Real-time (e.g., impending SLA violation) Alert: delivery time for shipments is increasing: SLA violation imminent10 © 2012 Progress Software Corporation. All rights reserved.
    • Drill-down to Identify Where the Order is “Stuck” Plant down in Kuala Lumpur: orders not being accepted at site11 © 2012 Progress Software Corporation. All rights reserved.
    • Respond by Fixing the Problem (e.g., change business rules to reroute orders) Reconfigure business rules to route orders to outsourced company, automatically updates systems and processes12 © 2012 Progress Software Corporation. All rights reserved.
    • Understand the Impact of the Resolution (e.g., reduced SLA penalties) Recalculations show SLA violation penalties were averted today13 © 2012 Progress Software Corporation. All rights reserved.
    • How Can a Control Tower Make You More Successful? Are you trying to… Do More With Less Prevent Grow Streamline Business Revenue Operations Risk  New product  Outsourced  Business introduction partner continuity  Market management  Warranty expansion  Maximize claim fraud  Channel resource and prevention expansion asst utilization  Regulatory  Perfect order compliance  Lean supply chain  SLA adherence14 © 2012 Progress Software Corporation. All rights reserved.
    • The Progress Control Tower Is the Only Solution to Enable the Responsive Business  Complete visibility into what’s happening “right now”  Ability to sense and respond to any events to prevent negative impacts, or to seize positive opportunities  Continuously improve decision-making and processes  Empower small teams to manage complex processes15 © 2012 Progress Software Corporation. All rights reserved.
    • Control Tower Requires A New Technology Approach Control Tower Intelligent Business Analytics Business Complex Event Business Rules & Operations Processing Decision Management Business Process Management Your Environment, including “heritage systems”16 © 2012 Progress Software Corporation. All rights reserved.
    • Control Tower Requires A New Technology Approach Control Tower • RPM realizes the Gartner IBO imperative • Patented, industry leading technology • Works non-intrusively in any environment Your Environment, including “heritage systems”17 © 2012 Progress Software Corporation. All rights reserved.
    • New Product Introduction, Optimize Operations CHALLENGE: SOLUTION: VALUE: Dell is looking to increase high Real-time sense and respond • New capabilities to enable margin service revenue by Control Tower for 5 Dell Global sales of complex multivendor solutions. introducing global multi-vendor, Command Centers to identify 2hr SLA repair offerings. and unhide blind spots and • Increase SLA results and identify out-of-plan events that reduced financial penalties. Current systems cannot will impact service execution. • Improve productivity, provide the real time reduced inventory, logistics information across the service Solution also identifies costs and field labor costs. value chain to ensure flawless potential financial impact of • Improve customer on-time execution to meet SLA misses and where they experience and loyalty customer SLAs thus also are occurring. preventing the sale of these new offerings.18 © 2012 Progress Software Corporation. All rights reserved.
    • Optimize Operations CHALLENGE: SOLUTION: VALUE: Customer is currently working Provide real time sense and • Expect 1-2% increase in the very large $10B Oil Field respond Control Tower to notify revenues for oil field but due to expansive and rural when tanks will need to be • Enable operations quick location customer is struggling emptied to enable accurate wins when they identify to maintain productivity (oil allocation of resources to gaps pumps on-line) due to ensure pumps remain on-line. • Ex. Contract trucks variations between scheduling currently meeting 85% of Solution will also span across pickup SLA – costing emptying of holding tanks entire oil field processes to 270,000 BOE/day when full and actual filling and emptying of the tanks. optimize operations. • Reduce expedite logistics costs to empty tanks19 © 2012 Progress Software Corporation. All rights reserved.
    • New Product Introduction, Market Expansion CHALLENGE: SOLUTION: VALUE: Royal Dirkzwager was looking The new system can gather Created new services to to provide better service to complete shipping data around customers thus increasing existing customers as well as the globe and give specific revenue create new revenue streams relevant information to Saves shipping companies via new services. customers. fuel by providing speed and Existing service to notify Information is sent via e-mail or fuel consumption guidelines. customers of shipping text and XML can be sent to Reduced IT load thus movements was too operational systems. reducing overall IT cost. geographically restrictive, This new service gives real limited information and limited time information to customers in ways to receive information. to make logistical decisions to optimize costs and delivery.20 © 2012 Progress Software Corporation. All rights reserved.
    • Perfect Order, Lean Supply Chain CHALLENGE: SOLUTION: VALUE: Inability to see across Order to Responsive Order to Cash Control over the Order to Cash Cash process: “where is my Management with Progress Process, without disrupting the order”? Control Tower existing systems. Impact: inability to invoice The Control Tower is a multi- KPIs: customers because of delays in user, role-based portal enabling • Order to Cash pipeline and order processing, shipping real-time visibility into risk assessment notification to vendors, and processes, KPIs and • Reduced order processing deliveries. transactions. It provides time interactive process control to • Improved on-time ship respond to delays or failures performance impacting the business. • Reduced delivery time21 © 2012 Progress Software Corporation. All rights reserved.
    • Next Step: Business Discovery Workshop  Discover how to quickly improve your end-to- end business process  Reveal the root-cause of your problems and solutions  Make the case to transform your business22 © 2012 Progress Software Corporation. All rights reserved.
    • Brought to You by Progress Software An enterprise software company that helps businesses become more operationally responsive  Headquartered in Bedford,  More than 140,000 customers Massachusetts with and 2,000 indirect partners in approximately 1,800 employees more than 175 countries worldwide  Publicly traded (NASDAQ: PRGS) with $500M+ revenue23 © 2012 Progress Software Corporation. All rights reserved.
    • 24 © 2012 Progress Software Corporation. All rights reserved.