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Kiva social performance  custom slides
Kiva social performance  custom slides
Kiva social performance  custom slides
Kiva social performance  custom slides
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Kiva social performance custom slides

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  • 1. Definition of Social Performance at Kiva SOCIAL PERFORMANCE TASK FORCE The effective translation of an institution’s mission into practice in line with accepted social values
  • 2. What is Social Performance
    • These values can relate to :
      • Reaching target market  Targeting and Outreach
      • Delivering high-quality and appropriate financial services  Products and Services
      • Responding to the needs of clients, their families, and communities  Benefit to Clients
      • Ensuring responsibility toward its employees, its clients, the community it serves, and the environment  Social Responsibility
  • 3. Social Performance in Microfinance Social Audits: Quality Assessment tool, CERISE SPI tool Social Ratings: Planet Rating, MicroRate, M-Cril, Microfinanza Social Performance Management: Imp-Act Consortium Poverty Assessment Tools: Progress out of Poverty Index™ (PPI) , USAID Poverty Assessment Tool (PAT) Client protection: Center for Financial Inclusion SMART Campaign Advocacy: Social Performance Taskforce, CGAP Social Impact Center
  • 4. What’s Kiva’s Strategy?
    • Measuring
      • CERISE Social Performance Indicators
    • Verifying
      • Borrower Verification
      • Client Waiver
      • Endorsement of Client Protection Principles
    • Communicating
      • Educating Kiva users
      • Core Justifications for Partnership
      • Journal updates on borrowers

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