Capabilities Presentation

= Customer Satisfaction + General Capabilities Data and Background Information

TCI and PFI—when combined—represent the very best in strategic alliances and performance marketing. We are unique in our go-to-market approach: TCI, performs all Sales/Marketing/Program Design and Travel Fulfillment functions. PFI performs all Merchandise Tracking and Fulfillment Administration. Together, we are a leading provider of innovative and profitable channel loyalty and sales incentive programs. About Us + =

Experience

Value

Innovation

Outstanding Customer Service

1 of 9

Our past and current client list of TCI-generated business includes: Allied-Signal, AAA, Allstate, AAMCO, BASF, Bendix, Borroughs, Brunswick Bowling, Brunswick Billiards, DANA, Daimler-Chrysler, Filter Queen, Freightliner, GMAC, Key Corp, Proctor & Gamble, Rubbermaid, and Sara Lee. PFI is responsible for some of the country’s largest loyalty programs, whom, they have non-disclosures with. Something we are very proud of: our CSI ratings are sky-high! We believe our extremely high client satisfaction index is a result of cradle to grave program dedication. The Company We Keep = Customer Satisfaction + 2 of 9

Program Design - “What,Why, How” The Services We Offer 3 of 9

The Services We Offer 4 of 9 Promotion/Communications

The Services We Offer 5 of 9 Tracking/Reporting

The Services We Offer 6 of 9 Fulfillment

Travel

Specialize in Group Incentive Travel

Full-service Agency:

Merchandise

Live customer service

Leading-edge Awards Website (extremely flexible/intuitive)

All Name Brand

Excellent (competitive) Pricing

Outstanding administrative tools for you to manage your program – or – deed off to us.

Pre/onsite/post-trip handling

Airline reservations/ticketing

All hotel/resort coordination, including contract negotiations

All onsite events attended by trained travel professionals

The Services We Offer 7 of 9 Results!!

Intelligent, marketing-driven program designs that are risk-free!

We are experts at understanding how to use incentive travel and merchandise awards to achieve year-over-year growth for your business!!

Best of all, we are able to achieve that growth at a Cost of Sales equaling just a fraction of 1%!!!

Here’s why:

We design innovative, risk-free programs, meaning, there will not be a participant payout unless positive results are achieved.

Our pricing for all support services is outstanding, and we offer the Performance Marketing Industry’s most competitively-priced group travel and merchandise.

If you decide to carry one of our web-based programs into your next year of business, you will not incur a second-year cost for website development and programming. That is a significant savings.