Dunning process

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SAP Dunning process

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  • You carried out the last dunning run on 03/01. The dunning interval is 14 days. If a dunning run were carried out on 03/15, the required dunning interval of 14 days would be reached; the accounts could be dunned again. If a dunning run were carried out on 03/14, the required dunning interval would not yet have passed.
  • - gentle to aggressive
  • - Vendor customer offset Master record assigned dunning area Open item overdue and has debit balance
  • Dunning process

    1. 1. DUNNING PROCESS<br /> SAP - MODULE FI<br /> HAIDT2<br />
    2. 2. Agenda<br />What is Dunning?<br />Dunning Business Process<br />Key Terms of Dunning in SAP<br />Dunning program in SAP<br />Configurations<br />2<br />Dunning Process<br />
    3. 3. What is Dunning?<br />Dunning is the process of notifying customers/vendor that an unpaid obligation has become past due.<br />Dunning is correspondence involving Credit Control and Interest Calculation<br />3<br />Dunning Process<br />
    4. 4. Dunning Business Process<br />Phone call or send payment reminder<br />Dunning letters to customer<br />Legal letter to customer<br />Write-off<br />4<br />Dunning Process<br />
    5. 5. Key Terms for Dunning in SAP<br />Dunning procedure<br />Dunning area<br />Dunning interval in days<br />Dunning level<br />Minimum days in arrears<br />Grace period<br />Minimum amount<br />Dunning Interest<br />Dunning charge<br />5<br />Dunning Process<br />
    6. 6. Dunning Procedure<br />Dunning Process<br />6<br /><ul><li>Define the way you process dunning:
    7. 7. How frequently
    8. 8. How many levels of dunning
    9. 9. How to tell with customer
    10. 10. What is minimum amount
    11. 11. What is minimum days overdue</li></li></ul><li>Dunning Area<br />A optional unit to group customers/vendors for dunning<br />Each Dunning Area can represent different dunning policies or Organizational Units(Sale orgs., divisions,…)<br />One customer will receive different dunning letters for different areas<br />Dunning Process<br />7<br />Client 800<br />Co. Code 9003<br />Co. Code 9002<br />Dunning Area<br />DA01<br />Dunning Area<br />5302<br />Dunning Area<br />5303<br />Example Structure<br />
    12. 12. Dunning interval in days<br />Minimum number of days that must elapse after a dunning run before an account can be dunned again<br />Compare with last dunning date stored in master records and line items<br />Dunning Process<br />8<br />
    13. 13. Dunning level<br />Determines text on dunning letters<br />Determines if interest is to be calculated<br />Increase one by one base on number of days overdue<br />Dunning Process<br />9<br />
    14. 14. Dunning level<br />Dunning Process<br />10<br />OverdueItem<br />OldLevel<br />New Level=Old Level + 1<br />The Dunning Letter<br />
    15. 15. Minimum days in Arrears<br />Minimum number of days after due date for an item to be dunned first time<br />Dunning Process<br />11<br />Minimum Days in Arrears<br />Level 1<br />0 1 2 3 4 5 6 7 8 9 10 11 12<br />Level 2<br />Due date<br />
    16. 16. Grace period<br />Items that are overdue less or equal to the grace period will not be dunned (works like a bonus period)<br />Dunning Process<br />12<br />Grace Period<br />Minimum Days in Arrears<br /># Days in Arrears<br />0 1 2 3 4 5 6 7 8 9 10 11 12<br />
    17. 17. Grace periods and Days in Arrears<br />Dunning Process<br />13<br />
    18. 18. Other terms<br />Minimum amount<br />Total due amount for an account to be dunned<br />Count on each currency, each dunning level<br />Can be amount or percentage per open items<br />Interest Calculator<br />Default interest calculator<br />Lower priority than indicator assigned in master record<br />Payment deadlines<br />Days printed on dunning letter<br />Use calendar to avoid off-working days<br />Dunning charge<br />Fee counted for dunning<br />Can be amount or a percentage of dunning amount<br />Dunning Process<br />14<br />
    19. 19. Dunning Process<br />15<br />
    20. 20. Dunning program in SAP<br />Dunning Process<br />16<br />
    21. 21. Dunning program in SAP<br />Dunning Process<br />17<br />
    22. 22. Implementation Considerations<br />Define dunning procedures(FBMP)<br />Define dunning areas (OB61)<br />Define interest rates (OB42)<br />Maintain dunning texts (Form) (SE71/SMARTFORMS)<br />Maintain customer master records (FD02)<br />Dunning Process<br />18<br />
    23. 23. Questions<br />Dunning Process<br />19<br />