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Presented by: Greg Nolan & Mark Pelton




                                         1
2
   28 years in COOP property management
   Over 300 REAC inspections performed
   Regional Maintenance Supervisor
   REAC Inspector training
   Over 70 inspections in the 90’s
   Registered Cooperative Manager




                                           3
   60 REAC inspections performed
   8 years as a Regional Property Manager
   MAHC Trainer for 8 years
   Regional Property Manager
   Certified Apartment Property Supervisor (CAPS)
   6 years as a Registered Cooperative Manager




                                                     4
   How to schedule, prepare & conduct
   Scoring
   Deficiency Items
   The report
   How to appeal-instructions




                                         5
WHAT IS REAC?




                6
   Acronym for   *HUD’s way of assessing Safe,
                  Decent & affordable housing
 Real            What is the purpose
 Estate          of a REAC?
                     To give oversight on the
 Assessment         physical condition of
                     subsidized properties.
 Center




                                                  7
   Reverse auction-Mortgage Inspection
   Agreed upon day of inspection-who can
    schedule-one person in the company
   Period of Performance
   Rescheduling Inspection/Delaying Inspection
       1.   Site is undergoing Rehab-any type
       2.   Natural Disaster-Tornado/flood/fire




                                                  8
PREPARING FOR REAC




                     9
   When to Start
    ◦ After last REAC
    ◦ 3 months before scheduled or
      anticipated REAC date.




                                     10
Documents Needed
                              Property Map & Rent Roll
                              Measurement of walkway by
                               square feet, parking lots &
                               roadways by sq ft.
   Notice of Inspection
   Show Lead Based Paint Inspection Report & 5 member
    files showing LBP Disclosure form
   Occupancy Rate 85% and above


                                                             11
Occupation Calculation

Step 1: Subtract Number of Vacants   Step 2: Divide # Occupied
from the number of units.            units by Total # of Units

       # of Units:        87             74 ÷ 87 =
                        -
   #   of Vacants:        13            85.057471%
                          74

         *74 is total number
         of OCCUPIED UNITS




                                                                 12
   Know your property
   Schedule unit inspections
   Inspect, Repair, Highlight
   Schedule exterior inspections
   Assess scope of work
   How many work orders
       What work will be done by staff, contractors, or members.
       Cost of performing work: (concrete patching, drywall repairs)
       What was your last score?
       Have you completed unit inspections since the last REAC inspection
       Did you fix items noted in last REAC inspection report?




                                                                             13
REAC SCORES




              14
100-90       3 years
89-80        2 years
79-60        1 year
59-31        Failing, not necessarily
             referred to enforcement center
30 & below   Complete failure-automatically
             referred to enforcement




                                              15
Why is enforcement action taken?
            When owners of HUD-assisted properties do not live up
     to their responsibility to provide clean, safe and sanitary
     housing, the DEC steps in and takes action. Enforcement action
     may be taken against owners with physically substandard
     properties, those with financial audit findings, and those
     owners who fail to submit annual financial statements. The DEC
     may pursue civil money penalties or double damages where
     program violations have occurred.

* In more serious
cases involving
multifamily housing,
the Department can
abate owners’ federal
subsidy payments
and foreclose on
properties.                                                           16
   Level 1 Deficiency – Lowest amount of points
   Level 2 Deficiency – Higher amount of points
   Level 3 Deficiency – Even higher amount
   Exigent Health and Safety Deficiency - Highest




                                                     17
CONDUCTING THE
  INSPECTION




                 18
   Relationship with inspector
   2 people to perform inspection with inspector
   Understand REAC Protocol
   Maintain good relationship with inspector
   Talk about common interest
   Diversion Tactics
   Have a copy of the compilation bulletin with you
   Ask inspector to show
    you the definition of the deficiency
   Carry a maintenance package with you




                                                       19
   Maintenance package
    ◦   1.   Light bulb
    ◦   2.   9V batteries
    ◦   3.   Screwdriver and pliers
    ◦   4.   Switchplates and outlet covers
    ◦   5.   breaker blanks
    ◦   6.   paperclip




                                              20
SITE HITS




            21
If it’s there, it must function as it is designed to
function.
   Fencing – Perimeter and building 3 to 4 Deficiencies
   Retaining walls Damaged or leaning




                                                           22
   Grounds
    ◦ Overgrown/penetrating vegetation
    ◦ Erosion/Rutting
    ◦ Ponding Site Drainage
   Parking lots
    ◦   Cracks
    ◦   Ponding
    ◦   Potholes/loose material
    ◦   Settlement heaving




                                         23
   Play Areas
            ◦ Damaged play area
            ◦ Broken Equipment/Benches
        Walkways /steps
            ◦ Cracks/settlement/heaving
            ◦ Spalling
            ◦ Broken or missing handrail
              4 or more steps
        Refuse disposal
            ◦ Damaged enclosure
            ◦ Inadequate storage




5/17/2011                                  24
   Graffitti
    ◦ Level 1 – 1 place
    ◦ Level 2 – 2 to 5 places
    ◦ Level 3 – 6 or more
   Litter – Excess
   Have a groundsman picking up
    trash always in sight of the insp.
   Mailboxes/project signs.
    ◦ Sign damaged and cannot be read
    ◦ Mailbox damaged or cannot
   Lock


                                         25
EXTERIOR




           26
If it’s there, it must function as it is designed
to function.
 Fire Escapes – Missing components
  or blocked
 Foundation
    ◦ Cracks/gaps
    ◦ Spalling/exposed rebar
   Lighting
    ◦ Bulb or fixture broken/missing




                                                    27
   Roofs                  Windows
    ◦   Shingles            ◦   Broken
    ◦   Vents               ◦   Sills
    ◦   gutters             ◦   Bars
    ◦   soffitts            ◦   Paint & Screens
   Walls                  Doors
    ◦   cracks/holes        ◦ Hardware & frame
    ◦   peeling paint       ◦ Surface & screen
    ◦   Caulking            ◦ Caulk
    ◦   chimney




                                                  28
SYSTEM HITS




              29
If it’s there, it must function as it is designed to function
 Water

    ◦ Leaking spigots
    ◦ Misaligned flu
    ◦ Missing T&P valves
   Fire Protection
    ◦ Sprinkler head
    ◦ Fire extinguisher
       Disposable
       Rechargeable
    ◦ Pull stations
   HVAC System
    ◦ Fuel leaks
    ◦ Misaligned flu


                                                                30
   Sanitary System         Emergency power
    ◦ Broken pipes           ◦ Lights don’t work
    ◦ Clean out covers      Electrical system
   Elevators                ◦   Missing breakers
    ◦ Not operable           ◦   Blocked
                             ◦   Frayed Wiring
                             ◦   Cover missing




                                                    31
UNITS



        32
If it’s there, it must function as it is designed to
function.
   Blocked Egress-doors & windows-Biggest Inside Hit
   Bathroom-faucets, tubs, drains, exhaust fans, toilets
   Doors
    ◦ Surface & Frame
    ◦ Hardware
   Floors
    ◦ Carpet or tile
    ◦ % is bad
   Kitchen
    ◦ Plumbing & Cabinets
    ◦ Refrig. & Exhaust fan

                                                        33
   Windows
    ◦ Hardware & Sill
    ◦ Seal, lockability, broken glass
   Stairs
    ◦ Treads & Railing
   Patio/porch/balcony
   Laundry area
    ◦ Dryer vent
    ◦ Washer pipes and drain




                                        34
   Lighting
    ◦ Must work – carry bulb
   Electrical
    ◦ Outlets
    ◦ Covers
    ◦ Switches




                               35
Exigent Health &
     Safety


                   36
   Electrical Hazards
   Emergency/Fire Exits
   Air Quality
   Flammable Materials-Gas
    lines, propane, charcoal fluid
   Garbage Debris




                                 37
   Hazards-Tripping, Sharp Edges
   Infestation
   Misaligned Flu in hot water heater or
    furnace
   Will not enter a unit present with bed bugs




                                                  38
   Smoke detectors that are
    inoperable or missing will
    be noted on the REAC
    report as a EH&S violation
    that has to be mitigated
    within 24 hours of
    inspection, but, it is
    NOT    a scoreable item.




                                 39
   Cable trip hazards are non scoreable.




                                            40
COMMON AREAS




               41
   Maintenance Garage
   Office
   Clubhouse or Community Room
   Exercise Room
   Pool & Playground

   If an area has utilities it is inspectable




                                                 42
APPEALING A SCORE



                    43
Technical Review-
 A technical review may be requested if during the
 inspection an objectively material error occurred that
 if corrected would result in an improvement of the
 properties overall score.
    Building data errors
    Unit count errors
    Non existent deficiency errors
    Received within 30 days




                                                      44
   A request for database adjustment initiates
    a review of the results of a physical
    inspection. A database adjustment may be
    requested for circumstances affecting the
    inspected property that are out of the
    ordinary, reflect an inconsistency with
    ownership or are allowed by city state code.
    Received with 45 days




                                                   45
REAC REFERENCES



                  46
   www.hud.gov/offices/reac
   Technical Assistance Center-1800-245-4860
   DCD 2.3a Public Version User Guide
   Compilation Bulletin
   REAC Class in Washington, DC
   Questions/Comments




                                                47
48

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Knocking Out Reac

  • 1. Presented by: Greg Nolan & Mark Pelton 1
  • 2. 2
  • 3. 28 years in COOP property management  Over 300 REAC inspections performed  Regional Maintenance Supervisor  REAC Inspector training  Over 70 inspections in the 90’s  Registered Cooperative Manager 3
  • 4. 60 REAC inspections performed  8 years as a Regional Property Manager  MAHC Trainer for 8 years  Regional Property Manager  Certified Apartment Property Supervisor (CAPS)  6 years as a Registered Cooperative Manager 4
  • 5. How to schedule, prepare & conduct  Scoring  Deficiency Items  The report  How to appeal-instructions 5
  • 7. Acronym for *HUD’s way of assessing Safe, Decent & affordable housing  Real What is the purpose  Estate of a REAC? To give oversight on the  Assessment physical condition of subsidized properties.  Center 7
  • 8. Reverse auction-Mortgage Inspection  Agreed upon day of inspection-who can schedule-one person in the company  Period of Performance  Rescheduling Inspection/Delaying Inspection 1. Site is undergoing Rehab-any type 2. Natural Disaster-Tornado/flood/fire 8
  • 10. When to Start ◦ After last REAC ◦ 3 months before scheduled or anticipated REAC date. 10
  • 11. Documents Needed  Property Map & Rent Roll  Measurement of walkway by square feet, parking lots & roadways by sq ft.  Notice of Inspection  Show Lead Based Paint Inspection Report & 5 member files showing LBP Disclosure form  Occupancy Rate 85% and above 11
  • 12. Occupation Calculation Step 1: Subtract Number of Vacants Step 2: Divide # Occupied from the number of units. units by Total # of Units # of Units: 87 74 ÷ 87 = - # of Vacants: 13 85.057471% 74 *74 is total number of OCCUPIED UNITS 12
  • 13. Know your property  Schedule unit inspections  Inspect, Repair, Highlight  Schedule exterior inspections  Assess scope of work  How many work orders  What work will be done by staff, contractors, or members.  Cost of performing work: (concrete patching, drywall repairs)  What was your last score?  Have you completed unit inspections since the last REAC inspection  Did you fix items noted in last REAC inspection report? 13
  • 15. 100-90 3 years 89-80 2 years 79-60 1 year 59-31 Failing, not necessarily referred to enforcement center 30 & below Complete failure-automatically referred to enforcement 15
  • 16. Why is enforcement action taken? When owners of HUD-assisted properties do not live up to their responsibility to provide clean, safe and sanitary housing, the DEC steps in and takes action. Enforcement action may be taken against owners with physically substandard properties, those with financial audit findings, and those owners who fail to submit annual financial statements. The DEC may pursue civil money penalties or double damages where program violations have occurred. * In more serious cases involving multifamily housing, the Department can abate owners’ federal subsidy payments and foreclose on properties. 16
  • 17. Level 1 Deficiency – Lowest amount of points  Level 2 Deficiency – Higher amount of points  Level 3 Deficiency – Even higher amount  Exigent Health and Safety Deficiency - Highest 17
  • 18. CONDUCTING THE INSPECTION 18
  • 19. Relationship with inspector  2 people to perform inspection with inspector  Understand REAC Protocol  Maintain good relationship with inspector  Talk about common interest  Diversion Tactics  Have a copy of the compilation bulletin with you  Ask inspector to show you the definition of the deficiency  Carry a maintenance package with you 19
  • 20. Maintenance package ◦ 1. Light bulb ◦ 2. 9V batteries ◦ 3. Screwdriver and pliers ◦ 4. Switchplates and outlet covers ◦ 5. breaker blanks ◦ 6. paperclip 20
  • 21. SITE HITS 21
  • 22. If it’s there, it must function as it is designed to function.  Fencing – Perimeter and building 3 to 4 Deficiencies  Retaining walls Damaged or leaning 22
  • 23. Grounds ◦ Overgrown/penetrating vegetation ◦ Erosion/Rutting ◦ Ponding Site Drainage  Parking lots ◦ Cracks ◦ Ponding ◦ Potholes/loose material ◦ Settlement heaving 23
  • 24. Play Areas ◦ Damaged play area ◦ Broken Equipment/Benches  Walkways /steps ◦ Cracks/settlement/heaving ◦ Spalling ◦ Broken or missing handrail  4 or more steps  Refuse disposal ◦ Damaged enclosure ◦ Inadequate storage 5/17/2011 24
  • 25. Graffitti ◦ Level 1 – 1 place ◦ Level 2 – 2 to 5 places ◦ Level 3 – 6 or more  Litter – Excess  Have a groundsman picking up trash always in sight of the insp.  Mailboxes/project signs. ◦ Sign damaged and cannot be read ◦ Mailbox damaged or cannot  Lock 25
  • 26. EXTERIOR 26
  • 27. If it’s there, it must function as it is designed to function.  Fire Escapes – Missing components or blocked  Foundation ◦ Cracks/gaps ◦ Spalling/exposed rebar  Lighting ◦ Bulb or fixture broken/missing 27
  • 28. Roofs  Windows ◦ Shingles ◦ Broken ◦ Vents ◦ Sills ◦ gutters ◦ Bars ◦ soffitts ◦ Paint & Screens  Walls  Doors ◦ cracks/holes ◦ Hardware & frame ◦ peeling paint ◦ Surface & screen ◦ Caulking ◦ Caulk ◦ chimney 28
  • 30. If it’s there, it must function as it is designed to function  Water ◦ Leaking spigots ◦ Misaligned flu ◦ Missing T&P valves  Fire Protection ◦ Sprinkler head ◦ Fire extinguisher  Disposable  Rechargeable ◦ Pull stations  HVAC System ◦ Fuel leaks ◦ Misaligned flu 30
  • 31. Sanitary System  Emergency power ◦ Broken pipes ◦ Lights don’t work ◦ Clean out covers  Electrical system  Elevators ◦ Missing breakers ◦ Not operable ◦ Blocked ◦ Frayed Wiring ◦ Cover missing 31
  • 32. UNITS 32
  • 33. If it’s there, it must function as it is designed to function.  Blocked Egress-doors & windows-Biggest Inside Hit  Bathroom-faucets, tubs, drains, exhaust fans, toilets  Doors ◦ Surface & Frame ◦ Hardware  Floors ◦ Carpet or tile ◦ % is bad  Kitchen ◦ Plumbing & Cabinets ◦ Refrig. & Exhaust fan 33
  • 34. Windows ◦ Hardware & Sill ◦ Seal, lockability, broken glass  Stairs ◦ Treads & Railing  Patio/porch/balcony  Laundry area ◦ Dryer vent ◦ Washer pipes and drain 34
  • 35. Lighting ◦ Must work – carry bulb  Electrical ◦ Outlets ◦ Covers ◦ Switches 35
  • 36. Exigent Health & Safety 36
  • 37. Electrical Hazards  Emergency/Fire Exits  Air Quality  Flammable Materials-Gas lines, propane, charcoal fluid  Garbage Debris 37
  • 38. Hazards-Tripping, Sharp Edges  Infestation  Misaligned Flu in hot water heater or furnace  Will not enter a unit present with bed bugs 38
  • 39. Smoke detectors that are inoperable or missing will be noted on the REAC report as a EH&S violation that has to be mitigated within 24 hours of inspection, but, it is NOT a scoreable item. 39
  • 40. Cable trip hazards are non scoreable. 40
  • 42. Maintenance Garage  Office  Clubhouse or Community Room  Exercise Room  Pool & Playground  If an area has utilities it is inspectable 42
  • 44. Technical Review- A technical review may be requested if during the inspection an objectively material error occurred that if corrected would result in an improvement of the properties overall score.  Building data errors  Unit count errors  Non existent deficiency errors  Received within 30 days 44
  • 45. A request for database adjustment initiates a review of the results of a physical inspection. A database adjustment may be requested for circumstances affecting the inspected property that are out of the ordinary, reflect an inconsistency with ownership or are allowed by city state code. Received with 45 days 45
  • 47. www.hud.gov/offices/reac  Technical Assistance Center-1800-245-4860  DCD 2.3a Public Version User Guide  Compilation Bulletin  REAC Class in Washington, DC  Questions/Comments 47
  • 48. 48

Editor's Notes

  1. 1 person rights down deficiencies, 1 person to gain entry, diversion tactics-as you are walking the exterior, talk about his/her interest