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Stress management

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  • 1. STRESS MANAGEMENT Dr. Kavita Singh Faculty of Management Studies University of Delhi Delhi - 110007
  • 2. Definition of Stress
    • Pattern of emotional state and physiological reactions occurring in response to demands from within or outside the organization.
    • Eustress: Functional stress or positive stress
    • Distress: Dysfunctional stress or negative stress
  • 3. SOURCES OF STRESS SYMPTOMS Predispositions Resilience Sources of stress
  • 4.
    •  
  • 5. SOURCES OF STRESS
    • WORK RELATED STRESS
    • Occupational demands
    • Conflict between work and non work – Role conflict
    • Stress from uncertainty – Role ambiguity
    • Overload or under load – doing too much or too little
    • Responsibility for others – A heavy burden
    • Lack of social support – The cost of isolation
  • 6. SOURCES OF STRESS contd.
    • STRESS OUTSIDE WORK
    • Stressful daily events
    • Daily hassles
      • household hassles
      • time pressure
      • inner concerns
      • environmental hassles
      • financial responsibilities
  • 7. STRESS - SOME MAJOR EFFECTS
    • Stress and task performance
    • Stress and decision making
    • Stress and psychological adjustments – Burnout
    • physical exhaustion
    • emotional exhaustion
    • attitudinal exhaustion – depersonalization
    • Low personal accomplishments
  • 8. STRESS - SOME MAJOR EFFECTS contd.
    • Stress and Health
        • Medical – Heart diseases, Ulcers, Cancer, Diabetes, Headache, Backache etc.
        • Behavioural – Smoking, Accident proneness
        • Psychological – Sleep disturbance, Depression
    • INDIVIDUAL DIFFERNCES IN RESISTANCE TO STRESS
        • Optimism – A buffer against stress
        • Hardiness – Hi commitment, control and challenge
        • Type ‘A’ behavioural pattern
  • 9. MANAGING STRESS
    • Personal approach
        • Life style management- Diet and Exercise
        • Physiological techniques - Relaxation and Meditation
        • Cognitive techniques – Think yourself out of stress
        • Behavioural techniques – Learn to react differently
    • Organization based strategies
        • Change in organization structure
        • Change in the nature of the job
        • Stress management programs
    • employee assistance program
    • counseling services
  • 10. LIST OF STRESS MANAGEMENT PRINCIPLES
    • It is not the stressor but the perception of the stress by us, which is important.
    • We need to become aware before considering change.
    • Let us make relaxation a part of our life.
    • We need to think first before passing judgment.
    • Balancing our anger balances our life.
    • We need to wipe our anxiety before it wipes us out.
    • Enjoy balanced meals at regular times and cherish the gift.
    • Let us start an exercise program and keep exercising regularly.
    • Do it now!
    • Let us work on a plan, and then the plan will work for us.
  • 11.
    • THANK YOU!!!