Stress management

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Stress management

  1. 1. STRESS MANAGEMENT Dr. Kavita Singh Faculty of Management Studies University of Delhi Delhi - 110007
  2. 2. Definition of Stress <ul><li>Pattern of emotional state and physiological reactions occurring in response to demands from within or outside the organization. </li></ul><ul><li>Eustress: Functional stress or positive stress </li></ul><ul><li>Distress: Dysfunctional stress or negative stress </li></ul>
  3. 3. SOURCES OF STRESS SYMPTOMS Predispositions Resilience Sources of stress
  4. 4. <ul><li>  </li></ul>
  5. 5. SOURCES OF STRESS <ul><li>WORK RELATED STRESS </li></ul><ul><li>Occupational demands </li></ul><ul><li>Conflict between work and non work – Role conflict </li></ul><ul><li>Stress from uncertainty – Role ambiguity </li></ul><ul><li>Overload or under load – doing too much or too little </li></ul><ul><li>Responsibility for others – A heavy burden </li></ul><ul><li>Lack of social support – The cost of isolation </li></ul>
  6. 6. SOURCES OF STRESS contd. <ul><li>STRESS OUTSIDE WORK </li></ul><ul><li>Stressful daily events </li></ul><ul><li>Daily hassles </li></ul><ul><ul><li>household hassles </li></ul></ul><ul><ul><li>time pressure </li></ul></ul><ul><ul><li>inner concerns </li></ul></ul><ul><ul><li>environmental hassles </li></ul></ul><ul><ul><li>financial responsibilities </li></ul></ul>
  7. 7. STRESS - SOME MAJOR EFFECTS <ul><li>Stress and task performance </li></ul><ul><li>Stress and decision making </li></ul><ul><li>Stress and psychological adjustments – Burnout </li></ul><ul><li>physical exhaustion </li></ul><ul><li>emotional exhaustion </li></ul><ul><li>attitudinal exhaustion – depersonalization </li></ul><ul><li>Low personal accomplishments </li></ul>
  8. 8. STRESS - SOME MAJOR EFFECTS contd. <ul><li>Stress and Health </li></ul><ul><ul><ul><li>Medical – Heart diseases, Ulcers, Cancer, Diabetes, Headache, Backache etc. </li></ul></ul></ul><ul><ul><ul><li>Behavioural – Smoking, Accident proneness </li></ul></ul></ul><ul><ul><ul><li>Psychological – Sleep disturbance, Depression </li></ul></ul></ul><ul><li>INDIVIDUAL DIFFERNCES IN RESISTANCE TO STRESS </li></ul><ul><ul><ul><li>Optimism – A buffer against stress </li></ul></ul></ul><ul><ul><ul><li>Hardiness – Hi commitment, control and challenge </li></ul></ul></ul><ul><ul><ul><li>Type ‘A’ behavioural pattern </li></ul></ul></ul>
  9. 9. MANAGING STRESS <ul><li>Personal approach </li></ul><ul><ul><ul><li>Life style management- Diet and Exercise </li></ul></ul></ul><ul><ul><ul><li>Physiological techniques - Relaxation and Meditation </li></ul></ul></ul><ul><ul><ul><li>Cognitive techniques – Think yourself out of stress </li></ul></ul></ul><ul><ul><ul><li>Behavioural techniques – Learn to react differently </li></ul></ul></ul><ul><li>Organization based strategies </li></ul><ul><ul><ul><li>Change in organization structure </li></ul></ul></ul><ul><ul><ul><li>Change in the nature of the job </li></ul></ul></ul><ul><ul><ul><li>Stress management programs </li></ul></ul></ul><ul><li>employee assistance program </li></ul><ul><li>counseling services </li></ul>
  10. 10. LIST OF STRESS MANAGEMENT PRINCIPLES <ul><li>It is not the stressor but the perception of the stress by us, which is important. </li></ul><ul><li>We need to become aware before considering change. </li></ul><ul><li>Let us make relaxation a part of our life. </li></ul><ul><li>We need to think first before passing judgment. </li></ul><ul><li>Balancing our anger balances our life. </li></ul><ul><li>We need to wipe our anxiety before it wipes us out. </li></ul><ul><li>Enjoy balanced meals at regular times and cherish the gift. </li></ul><ul><li>Let us start an exercise program and keep exercising regularly. </li></ul><ul><li>Do it now! </li></ul><ul><li>Let us work on a plan, and then the plan will work for us. </li></ul>
  11. 11. <ul><li>THANK YOU!!! </li></ul>

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