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Stephen Welfare: Putting clinical leadership at the heart of quality improvement

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Stephen Welfare, Managing Director of Health Education East of England, talks about attempts to develop leadership capability Clinical and Managerial leaders, to transform care for people with long …

Stephen Welfare, Managing Director of Health Education East of England, talks about attempts to develop leadership capability Clinical and Managerial leaders, to transform care for people with long term conditions, and to deliver holistic, multidisciplinary care to frail, older people in a rapid access outpatient setting.

Published in: Health & Medicine, Business

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  • 1. 23rd May 2013Putting Clinical Leadership at theheart of Quality ImprovementStephen WelfareManaging Director Health Education East of Englandstephen.welfare@nhs.netwww.eoe.hee.nhs.ukTwitter @eoeLETB.
  • 2. www.hee.nhs.ukwww.hee.nhs.ukDon BerwickCan Healthcare Change?http://www.kingsfund.org.uk/audio-video/don-berwick-importance-and-challenge-clinical-leadershipThe Importance and Challenge of Clinical Leadershiphttp://vimeo.com/64728855
  • 3. www.hee.nhs.ukwww.hee.nhs.ukChange LeadersAims:•System Network•Support delivery of tangiblequality improvements•Develop leadershipcapability of Clinical andManagerial leaders•Urgent Care in Bedfordshire• To transform the care andtreatment for people suffering from along term condition.•To deliver holistic, multidisciplinarycare to frail, older people in a rapidaccess out-patient setting.Programmes
  • 4. www.hee.nhs.ukwww.hee.nhs.ukChange Leaders has meant to participants
  • 5. www.hee.nhs.ukwww.hee.nhs.ukChange Leaders has meant to my project
  • 6. www.hee.nhs.ukwww.hee.nhs.ukChange Leaders has meant to the NHS andmy organisation
  • 7. www.hee.nhs.ukwww.hee.nhs.uk• Multi-professional from the outset• Embedded in service• 20 Fellows per annum• With MD and DoN• QI project with a team• Action Learning Set• Master-classes• PG Certificate“Every system is perfectlydesigned to get the resultsit gets.”The Dartmouth InstituteTalent
  • 8. www.hee.nhs.ukwww.hee.nhs.ukSupportHealth Coaching•Patients more active (Leaders!) intheir own care•Enhance Clinical Skills• Safe• Empowering and shared• Patients aspirations andgoals•1100 Clinicians (3 levels)•Unlimited number on line awareness
  • 9. www.hee.nhs.ukwww.hee.nhs.ukMaximise synergies across networksIdentify common objectives and goalsLessen duplications and fragmentationSupport connectivity of QI and leadership alumniSupport QI and leadership capability to make changes andrealise the 20:20 visionNetworks
  • 10. www.hee.nhs.ukwww.hee.nhs.ukProgrammes TalentsSupport NetworksQualityServiceImprovement

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