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Sir Stephen Moss: Lessons learnt from Mid Staffordshire
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Sir Stephen Moss: Lessons learnt from Mid Staffordshire

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Sir Stephen Moss, Chair of the Mid Staffordshire NHS Foundation Trust, talks about the lessons learnt from the experiences at Mid Staffs.

Sir Stephen Moss, Chair of the Mid Staffordshire NHS Foundation Trust, talks about the lessons learnt from the experiences at Mid Staffs.

Published in: Health & Medicine
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Transcript

  • 1. Keynote address: Lessons learnt from Mid Staffordshire
    • Sir Stephen Moss, Chair, Mid Staffordshire NHS Foundation Trust
  • 2. Lessons learnt from Mid Staffordshire
    • Plan
    • History
    • The impact
    • Work in progress
    • Final thoughts
  • 3. Lessons learnt from Mid Staffordshire
    • History
    • What went wrong?
    • The context
    • The investigations/inquiries
  • 4. Lessons learnt from Mid Staffordshire
    • The Impact
    • Loss of public confidence
    • Staff morale
    • Media attention
    • Increased scrutiny
  • 5. Lessons learnt from Mid Staffordshire
    • Focus to date:
    • Restoring public confidence
    • new board
    • zero tolerance to poor care, safety and behaviour
    • hold individuals to account
    • increased staff numbers/skill mix
  • 6. Lessons learnt from Mid Staffordshire
    • Focus to date:
    • Restoring public confidence
    • new governance system
    • clear quality priorities
    • established clinical networks
    • improved clinical engagement.
  • 7. Lessons learnt from Mid Staffordshire
    • Focus to date:
    • Restoring public confidence
    • leadership development
    • value framework
    • improved external relationships
    • approaches to whistleblowing.
  • 8. Lessons learnt from Mid Staffordshire
    • Changes to the way the Board works
    • public meetings
    • board reports
    • human impact
    • role of the executive nurse
    • being brave
    • getting the basics right.
  • 9. Lessons learnt from Mid Staffordshire
    • Final thoughts
    • keep Mid Staffordshire on your radar
    • make use of the Intelligent Board Report
    • remember that people come before numbers
    • ignore the fundamentals of care at your peril.
  • 10. Lessons learnt from Mid Staffordshire
    • Final thoughts
    • organisational development is NOT a ‘soft’ issue or an optional extra
    • the Board is the primary regulator
    • intelligence from your local community is an important element of regulation.

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