Elearning company of the year

Informal, curated, and personalised: Transforming
Qualifications with learning technology

...
Combining our strengths

2 million awards
500 qualifications

Working with
leading brands

10,000 centres

8 countries

80...
Challenges with traditional qualification delivery
• Can be time consuming and costly to deliver
• Lots of different syste...
Reinventing Learning at Compass Group
Our journey to date and how we’ll build a successful future
Who are we?
•

FTSE 100 ...
Reinventing Learning at Compass Group
Our journey to date and how we’ll build a successful future
Our qualifications deliv...
Reinventing Learning at Compass Group
Our journey to date and how we’ll build a successful future
Our commitment
We are co...
Reinventing Learning at Compass Group
Our journey to date and how we’ll build a successful future
Our challenge
•

Managin...
Reinventing Learning at Compass Group
Our journey to date and how we’ll build a successful future
Our Aims with City & Gui...
Managed Qualification
Service (MQS)
How it all fits together…

© City & Guilds Kineo. All rights reserved

9
The Managed Qualification Service delivers

Digital delivery and
management of
qualifications

Integrated
qualifications p...
What have we done so far?
Learning consultancy by the leading Awarding Organisation:
Reviewed and mapped to national stand...
City & Guilds Way case study
Functional Skills Delivery

Virtual
Classrooms on
Maths, English
and ICT

Over 5 hours of
engaging on-line
content – multi...
What’s the impact?

© City & Guilds Kineo. All rights reserved

17
Quality of experience
• One partnership for all qualifications services
• One integrated system that will manage
qualifica...
The numbers tell the story

50%
Can deliver
more
qualifications
within budget

8

qualifications
available with
on-line
as...
Blended design by the elearning company of
the year:
Multi-device, Adapt
elearning, curated
content, webinars
and more.

P...
Questions?
Improving performance through
learning and technology

Find out more at stand 142
Compass 'Transforming Qualifications Through Learning Technologies' | Learning Insights Live 2014
Compass 'Transforming Qualifications Through Learning Technologies' | Learning Insights Live 2014
Compass 'Transforming Qualifications Through Learning Technologies' | Learning Insights Live 2014
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Compass 'Transforming Qualifications Through Learning Technologies' | Learning Insights Live 2014

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A case study presentation focusing on how Compass Group have revolutionised the delivery of qualifications within their workplace, creating the Managed Qualification Service.

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  • Can we lighten our brand here and include both logos of equal size please?
  • Can we have this on a white background so it fits with the compass branding more please?Sarah notes – this is the first time we have married our services together and worked with all the strong elements we can bring together for one of our most valued customers. Compass have been working with Kineo, C&G and ILM for a number of years now and were looking to make some strong changes in their qualifications delivery. A partnership
  • The Learning and Development offer for 13/14 will provide the opportunity for at least1300 employees to gain a nationally recognised qualification and apprenticeship framework.Through our ‘Big Conversation’ partnerships, we have pledge to deliver 1500 apprenticeships before the end of 2015.We are currently the 10th largest employer provider of apprenticeships.63% of achievers from last year’s programmes remain with our business and continue to take up the career pathways development opportunities open to them, to continue to progress through the business and enhance their personal skill set and saleability.Compass spend circa £4m per year on the training and development of its people.We delivered circa 20,000 hours of face to face training in 2012.
  • The Learning and Development offer for 13/14 will provide the opportunity for at least1300 employees to gain a nationally recognised qualification and apprenticeship framework.Through our ‘Big Conversation’ partnerships, we have pledge to deliver 1500 apprenticeships before the end of 2015.We are currently the 10th largest employer provider of apprenticeships.63% of achievers from last year’s programmes remain with our business and continue to take up the career pathways development opportunities open to them, to continue to progress through the business and enhance their personal skill set and saleability.Compass spend circa £4m per year on the training and development of its people.We delivered circa 20,000 hours of face to face training in 2012.
  • A wide range of learning and development interventions to support development and advancement opportunities to all sectors and people within our business.  Our qualification offer includes eight embedded apprenticeships which include culinary, support services and management apprenticeships from level 2 to level 5.Compass is committed to helping young people into work and offering opportunities in our industry.  To support this, we work with several charities, community and government initiatives.  In 2013/2014 we will : Offer learning opportunities to 800 14 – 16 year olds in learning basic cookery skills through our Junior Chef Academy Offer 240 work placement opportunities to schoolscreate 60 new job opportunities for 16 – 19 year olds through our Chef Academy Programme.The Learning and Development offer for 13/14 will provide the opportunity for at least1300 employees to gain a nationally recognised qualification and apprenticeship framework.Through our ‘Big Conversation’ partnerships, we have pledge to deliver 1500 apprenticeships before the end of 2015.We are currently the 10th largest employer provider of apprenticeships.63% of achievers from last year’s programmes remain with our business and continue to take up the career pathways development opportunities open to them, to continue to progress through the business and enhance their personal skill set and saleability.Compass spend circa £4m per year on the training and development of its people.We delivered circa 20,000 hours of face to face training in 2012.
  • A wide range of learning and development interventions to support development and advancement opportunities to all sectors and people within our business.  Our qualification offer includes eight embedded apprenticeships which include culinary, support services and management apprenticeships from level 2 to level 5.Compass is committed to helping young people into work and offering opportunities in our industry.  To support this, we work with several charities, community and government initiatives.  In 2013/2014 we will : Offer learning opportunities to 800 14 – 16 year olds in learning basic cookery skills through our Junior Chef Academy Offer 240 work placement opportunities to schoolscreate 60 new job opportunities for 16 – 19 year olds through our Chef Academy Programme.The Learning and Development offer for 13/14 will provide the opportunity for at least1300 employees to gain a nationally recognised qualification and apprenticeship framework.Through our ‘Big Conversation’ partnerships, we have pledge to deliver 1500 apprenticeships before the end of 2015.We are currently the 10th largest employer provider of apprenticeships.63% of achievers from last year’s programmes remain with our business and continue to take up the career pathways development opportunities open to them, to continue to progress through the business and enhance their personal skill set and saleability.Compass spend circa £4m per year on the training and development of its people.We delivered circa 20,000 hours of face to face training in 2012.
  • Can we take the icons from the A5 MQS sheet and make them the Compass gold?
  • Maximise on the Totara front end here
  • Insert short walk through here.
  • Edit this slide to remove the hanging elements on right – move to next slide for more impact.
  • Re-do this to put the stats more prominently
  • Build this slide with the each piece of text revealing, needs tidying up
  • Compass 'Transforming Qualifications Through Learning Technologies' | Learning Insights Live 2014

    1. 1. Elearning company of the year Informal, curated, and personalised: Transforming Qualifications with learning technology The Managed Qualification Service Sandra Warren-Smith Head of Education at Compass Group Sarah Bell Account Director at City & Guilds Kineo
    2. 2. Combining our strengths 2 million awards 500 qualifications Working with leading brands 10,000 centres 8 countries 80 countries 150 blue chip clients Elearning company of the year Leading open source LMS for enterprise 750,000 awards Co-founded by Kineo 35,000 members Over 70 Kineo implementations Management & Leadership
    3. 3. Challenges with traditional qualification delivery • Can be time consuming and costly to deliver • Lots of different systems, touch points, funding rules • Administration can be complicated Q: Could Learning Technology help? A: Let’s ask Compass Group….
    4. 4. Reinventing Learning at Compass Group Our journey to date and how we’ll build a successful future Who are we? • FTSE 100 Company with over 60k employees in the UK&I • We are the global market leaders in providing food and a range of support services to clients around the world • Every day we serve a million meals, clean thousands of square feet and protect hundreds of businesses • We are currently the 10th largest employer provider of apprenticeships through employer funded contract Winner of Excellence in the Production of Learning Content – Private Sector
    5. 5. Reinventing Learning at Compass Group Our journey to date and how we’ll build a successful future Our qualifications delivery • Provide the opportunity for 1500 employees to gain a nationally recognised qualification • 63% of achievers from last year’s programmes remain with our business and progress by enhancing their personal skill set and saleability • We spend circa £4m per year on the training and development of our people • We will deliver 30,000 training days face to face training each year in 2013 £4M spend per year on L&D 30,000 face to face days Winner of Excellence in the Production of Learning Content – Private Sector
    6. 6. Reinventing Learning at Compass Group Our journey to date and how we’ll build a successful future Our commitment We are committed to helping young people into work and closing the skills gap; • 800 14 – 16 year olds have learned basic cookery skills through our Junior Chef Academy • Over 200 work placement opportunities to schools in 2014 • Created 60 new job opportunities for 16 – 19 year olds through our Chef Academy Apprenticeship Programme in 2014 Eight embedded apprenticeships including culinary, support services and management to over 1500 people before 2015 Winner of Excellence in the Production of Learning Content – Private Sector
    7. 7. Reinventing Learning at Compass Group Our journey to date and how we’ll build a successful future Our challenge • Managing qualifications internally is complex • Administration and delivery was a paper heavy, tough job with over 6 systems doing separate jobs • Although the learning experience was good it was traditional and wasn’t learner centric • Younger learners expect more from technology • We couldn’t increase the service without increasing the headcount of the team Winner of Excellence in the Production of Learning Content – Private Sector
    8. 8. Reinventing Learning at Compass Group Our journey to date and how we’ll build a successful future Our Aims with City & Guilds Kineo • To lead the way with an innovative and efficient pilot • Implement a blended, flexible programme of learning that focused on giving learners control and supporting at the time of need • To work with the leading Awarding Organisation to ensure our qualifications were the best in class • Providing an online learning platform with eportfolio, tracking progress generating accurate data to make better decisions • Transformed service but deliver long term savings Winner of Excellence in the Production of Learning Content – Private Sector
    9. 9. Managed Qualification Service (MQS) How it all fits together… © City & Guilds Kineo. All rights reserved 9
    10. 10. The Managed Qualification Service delivers Digital delivery and management of qualifications Integrated qualifications platform powered by Totara Awarding organisation approved and quality assured Robust assessment mapped to qualification Blended programme design and creation Consultancy and training for the team Functional skills Learning resources and delivery Analytics and MI to inform strategy and funding
    11. 11. What have we done so far? Learning consultancy by the leading Awarding Organisation: Reviewed and mapped to national standards, helping compass identify any gaps. Mapped existing delivery and provided support and analysis of data for funding management. On-going quality assurance and support for their delivery. Blended design solutions by the e-learning company of the year: Including curated content, elearning, webinars and more. We have used learning technology to reduce demands on the Compass team and increase quality and access to learning. Systems and programme management by integrating best in breed: Powered by Totara LMS, the MQS portal supports innovative programme structure and delivery. It includes E-portfolios, automatic registration and certification, learner and funding management. With a powerful reporting tool delivering MI to Compass.
    12. 12. City & Guilds Way case study
    13. 13. Functional Skills Delivery Virtual Classrooms on Maths, English and ICT Over 5 hours of engaging on-line content – multi devices Assessment support for mentors and assessors Online tests
    14. 14. What’s the impact? © City & Guilds Kineo. All rights reserved 17
    15. 15. Quality of experience • One partnership for all qualifications services • One integrated system that will manage qualifications, learners, mentors, assessors, administrators, fun ding and data • Transformed blended, delivery approach with all resources and activities mapped to qualifications and quality assured by City & Guilds • Increase quality and efficiency of management and delivery
    16. 16. The numbers tell the story 50% Can deliver more qualifications within budget 8 qualifications available with on-line assessment est. £250k+ saved
    17. 17. Blended design by the elearning company of the year: Multi-device, Adapt elearning, curated content, webinars and more. Personalised experience Frees up Compass team, increases quality and access to learning Learning consultancy by the leading Awarding Organisation: Mapped to national standards and identifying gaps Support and analysis of data for funding management. On-going quality assurance and support for their delivery Seamless systems integration with Totara LMS MQS portal is powered by Kineo customised Totara LMS with integrations Innovative programme structure and delivery. E-portfolios, automatic registration and certification, learner and funding management. Powerful reporting tool delivering MI to Compass.
    18. 18. Questions?
    19. 19. Improving performance through learning and technology Find out more at stand 142
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