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Avaya esna tech uc   cloud v team sales training 02082012 final w feature matrix
 

Avaya esna tech uc cloud v team sales training 02082012 final w feature matrix

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    Avaya esna tech uc   cloud v team sales training 02082012 final w feature matrix Avaya esna tech uc cloud v team sales training 02082012 final w feature matrix Presentation Transcript

    • Unifying Communications withCloud-based Applications in HigherEducationAvaya Vertical vTeam call – February 8, 2012
    • Gavin Lee, GovEd Industry Verticals, Director Business Development David Ballins, Director of Channels, North America ESNA Technologies© 2012 Avaya Inc. All rights reserved. 2
    • What you will Learn Today Huge UC opportunity for Avaya due to emerging adoption of cloud-based applications in higher education Understand the industry drivers and issues Avaya/Esnatech joint sales offerings How you can find and attack opportunities What sales resources are available to you for this opportunity© 2012 Avaya Inc. All rights reserved. 3
    • Industry Status, Drivers, Challenges© 2012 Avaya Inc. All rights reserved. 4
    • Headlines January 23, 2012 December 14, 2011State Higher Education Keeping higher educationSpending Sees Big Decline within reachMIAMI — State funding for higher education has College costs are rising faster than the cost ofdeclined because of a slow recovery from the recession living, even faster than medical expenses,and the end of federal stimulus money, according to a according to a recent report from the Collegestudy released Monday. Board. Clearly, students and families have aOverall, spending declined by some $6 billion, or nearly reason to wonder what’s driving these costs and8 percent, over the past year, according to the annual what, if anything can be done to control.Grapevine study by the Center for the Study ofEducation Policy at Illinois Google, Microsoft do battle in, for May 25, 2011 the cloud Google has locked horns with Microsoft in a high-stakes showdown to dominate what could be the next great mother lode of Internet-derived profits. Each is seeking to attract businesses to lease its hosted versions of essential communications and office programs, instead of maintaining these basic tools in house.© 2012 Avaya Inc. All rights reserved. 5
    • Why are Colleges and Universities Moving to the Cloud? Budget pressures The need to become more innovative Enhancing student and faculty collaboration Enhancing student and faculty services by upgrading email and calendaring applications over less capable legacy applications. Focusing IT staff on core competencies© 2012 Avaya Inc. All rights reserved. 6
    • Cloud Adoption in Higher Education High Clouds ERP ERP & High Performance Computing (HPC) HPC CRM Middle Clouds CRM & LMS LMS Low Clouds Email/ Mail & Calendar Calendaring 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011© 2012 Avaya Inc. All rights reserved. 7
    • Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011© 2012 Avaya Inc. All rights reserved. 8
    • Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011© 2012 Avaya Inc. All rights reserved. 9
    • The Issue and Impact to Unified Communications 100% CPE or 100% Hosted Scenario Seamless integration© 2012 Avaya Inc. All rights reserved. 10
    • The Issue and Impact to Unified Communications  100% CPE or 100% Hosted Scenario Seamless integration  Hybrid CPE and Cloud (email & calendaring) Capabilities split between CPE and Cloud, fragmented communicationsCloud email Calendar Presence fragmented IM CPE © 2012 Avaya Inc. All rights reserved. 11
    • The Issue and Impact to Unified Communications  100% CPE or 100% Hosted Scenario Seamless integration  Hybrid CPE and Cloud (email & calendaring) Avaya + EsnatechCloud CPE Seamless integration © 2012 Avaya Inc. All rights reserved. 12
    • Solution Overview© 2012 Avaya Inc. All rights reserved. 13
    • Esnatech Can Help Reputable company with a 22 year Validated Avaya Partner history Experienced with Carrier Grade customers Partner since 2005 Validated with all major voice vendors Thousands of certified engineers Sold in more than 25 countries Master Esnatech Distributor More than 1,000 reseller partners since 2009 Sold directly by major manufacturers Largest installation of UC in North America© 2012 Avaya Inc. All rights reserved. 14
    • EsnatechUnifying Communications in Higher Education Cloud Voice Cloud Applications fsdfgfgsdffd ftggegetrer gadfsdfasfd asd Business PBXs Applications Mobile OS© 2012 Avaya Inc. All rights reserved. 15
    • Office LinX Bridging Enterprise Infrastructure,To Groupware, Cloud and SaaS Services© 2012 Avaya Inc. All rights reserved. 16
    • Esnatech Offers a Comprehensive Suite ofUC Integrated with Google Apps Unified Messaging UC Web Services Integrates with any phone system to deliver Both desktop and web gadgets enable full voice and fax access from email dialing, presence and corporate phone search applications; ability to access email over the functionality from any OS or browser. phone. Fax Services Rich Phone Presence Integrated fax services for fax messaging and Integrated phone presence with Google Talk, outbound faxing from any application Skype, MSN, OCS to see who is on or off including web applications. the phone and initiate click to dial from a phone extension. Mobile Phone PBX Integration Integrate Android, IOS, Blackberry and Calendar Integrated Mobility Windows 7 devices with existing phone Personal, shared and public calendars system and PBX for station to station dialing integrated with your phone voice mail and inbound and outbound calling of greetings and mobility settings for find me enterprise PBX. follow me functionality. Speech Access to Apps Knowledge Screen Pops Navigate Contacts, Calendar, and email over Desktop look up using Google or Windows the phone leveraging DTMF and speech Live search based on incoming caller ID and commands for offline hands-free access to name to provide ad-hoc call center email accounts. functionality.© 2012 Avaya Inc. All rights reserved. 17
    • DevConnect Compliance Tested Solution Compliance Tested Avaya Platform Release With CS 1000 using Avaya Aura®Office-LinX 7.5/6.1 Session ManagerOffice-LinX With CS 1000 7.5 Avaya Aura® CommunicationOffice-LinX Manager using Avaya Aura® SIP 5.2/5.2 Enablement ServicesOffice-LinX With BCM 50/450 6.0 Avaya Aura® Session Manager withOffice-LinX Avaya Aura® Communication 6.0/6.0 ManagerOffice-LinX Voice Mail,Automated Attendant, and IP Office 3.2 (17)Speech Enabled AASource: https://devconnect.avaya.com/dc/Public/WebListings/v2/CompanyWebListing.aspx?CompanyId=1679© 2012 Avaya Inc. All rights reserved. 18
    • Esnatech Office-LinX™ and Office-LinX™ Cloud ConnectEdition Solution Feature Comparison© 2012 Avaya Inc. All rights reserved. Source: Esnatech 2/14/2012 19
    • Case Study© 2012 Avaya Inc. All rights reserved. 20
    • Park University Challenges/Issues – Inconsistent communications – Outdated legacy Nortel voice (rls. 3) – Customer service – Adopted tech plan to advance academic and administrative functions 43 campus centers Solution across 21 states and – Avaya UC, CC and Data Networking online – Esnatech Office-LinX for messaging and 24,100 students presence information into Outlook and Google Apps – NACR 5 year maintenance (co-delivered) Benefit – Consistent nationwide, 4 digit dialing – Customer service enhanced, reduce costs© 2012 Avaya Inc. All rights reserved. 21
    • Sales Support and Sales Resources© 2012 Avaya Inc. All rights reserved. 22
    • Key Contacts and More Information Esna Technical Esna Channel Avaya GovEd Support Support John Biancucci David Ballins Gavin Lee johnb@esna.com davidb@esna.com glee@avaya.com (905) 707-4613 (905) 707-4175 esnatech.com/landing/avaya.htm twitter.com/poweredbyesnauc uc4googleapps.com facebook.com/unifiedcommunication plus.esna.com youtube.ca/ucommunicate© 2012 Avaya Inc. All rights reserved. 23
    • Avaya and ESNA WebinarTitle: Is Your Institution Moving Your Email to the CloudWhen: February 22, 2012Time: 1:00 PM ET/10 AM PTRegistration: http://info.esnatech.com/avayaedu/Event Summary:This webinar will cover how to:• Connect to key applications in the Google Apps cloud, including hosted email, shared calendars, shared documents, and collaborative websites• Seamlessly integrate your existing telephony system with Google Apps, without the need to add hardware• Increase collaboration and productivity among faculty and students while also lowering costs© 2012 Avaya Inc. All rights reserved. 24