How effective are your systems and can youPresentation Transcript
How Effective Are Your Systems and Can You Even Tell?
Over time our processes can get diluted and we start developing habits in the way we do certain things and it may actually be in total contradiction to the way the process is supposed to work
How do you manage the processes within your systems to know that they are effective and doing what they are supposed to do?
Here is the ideal way...Develop a management reporting scorecard so that you can monitor and track the performance of your systems
A ManagementReporting Scorecard is a one page documentthat captures and tracks they key metrics and measures of a particular system
Each process should have at least one key metric associated with them to measure the effectiveness of how well the process is performing
Who uses a Management Reporting Scorecard? Anyone who doesn’t have the time to get caught up in the detail of processes and systems .....
Create your Management Reporting Scorecard using the traffic lights of green, amber and red.
Greenindicating that everything is on track, amber indicating that things are in progress and being followed up, but are not urgent, and red indicating that there is an issue that needs immediate attention.
A reporting scorecard shows you how your processes are performing and where there are potential areas for improvement, if you find that something is continually in the red.