• Save
Fishbowl Intranet in a Box Webinar - June 2012
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

Fishbowl Intranet in a Box Webinar - June 2012

on

  • 640 views

 

Statistics

Views

Total Views
640
Views on SlideShare
640
Embed Views
0

Actions

Likes
0
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Fishbowl Intranet in a Box Webinar - June 2012 Presentation Transcript

  • 1. Creating a Visually Rich andPersonalized WebCenter-BasedIntranet in 60 Days – or lessFishbowl Solutions Intranet In A Box
  • 2. Agenda + About Fishbowl Solutions + 60 Days to a LIVE Intranet + Customer Successes + Current Intranet Challenges & Business Trends + Fishbowl’s IIAB Objectives + Holistic Content Management + Intranet In a Box – Definition, Architecture, Components + Demonstration + Why Intranet In A Box? + Q&A
  • 3. About Fishbowl Solutions + 100+ deployments in last 2 years + Focused on portals & content management since 1999 + Solutions offerings & value-add components for Oracle WebCenter + Oracle Specialized Gold Partner for WebCenter Content & WebCenter Portal
  • 4. About Fishbowl SolutionsWebCenter Mobile User Experience DesignSharePoint Integration Google Search Integration
  • 5. IIAB: 60 Day Intranet Deployment Analysis & Branding & Framework UI Integration Installation, Launch Scoping Design Development Configuration & Testing Technology Audit; Creative discussion; Code & Architecture Integrate corporate Install Content & Portal Live Site!Discuss Requirements In-house or Fishbowl Development branding & design Bundles; Load Testing DAYS 1-3 DAYS 3-5 DAYS 5 -7 DAYS 7-10 DAYS 10-45 DAY 45-60
  • 6. Case Study: University of Pretoria Customer Profile: + South African Research University with over 1800 academic programmes + Leading research university in South Africa Solution Summary: + Staff and Faculty Intranet supporting 4,500 users + IIAB framework menu, content integration, and portal templates Business Drivers: + Part of an organizational infrastructure upgrade + Replace multiple outdated intranets with single intranet that aligns with corporate branding + Enable business groups to easily contribute content & improve users’ ability to search and find information Customer Benefits: + Content refreshed more often due to easy end-user contribution + Easily find info on university committees, teaching resources, applications, dining menus, etc.
  • 7. Case Study: University of Pretoria
  • 8. Case Study: University of Pretoria
  • 9. Case Study: Healthcare Provider Customer Profile: + US Health care provider serving over 1.4 million people + 12,000 employees and $1.5 billion in revenue Solution Summary: + Corporate Intranet supporting 10,000 users + IIAB framework menu, content integration, and portal templates, with integrated Google search “We’re thrilled with the work that Fishbowl has Business Drivers: done to make our Intranet + Replace multiple, outdated intranets with single intranet that site more user-friendly. The aligned with corporate branding and messaging customized, easy-to-use + Enable business groups to easily contribute content site is a huge + Improve users’ ability to search intranet for information improvement, and our + Increase use by providing personalized experiences employees are now able to search for information they Customer Benefits: need more easily and stay + Content refreshed more often due to easy end-user contribution up-to-date on the latest + Easily find info on benefits, events, news, policies, etc. news and events.” Manager Employee Communications
  • 10. Fishbowl Solutions Intranet In A BoxIntranet Challenges And Business Trends
  • 11. Current Intranet Challenges + Difficult to use/contribute content – Not well categorized – Hard to navigate – Inefficient and inaccurate searches + Few Incentives to use/contribute content – What’s in it for me? + Do not support specific roles/responsibilities – No personalization + Low adoption
  • 12. Enterprise Intranet Evolution information self enterprise directory service intelligence Distributed Contribution, Integrated Applications, Personalization business value Employee Self Service Welcome Corporate Advanced page with newsletter Application company Integration information Employee help desk and Bulletin board – directory basic company communications 1990 2000 2010 time
  • 13. Business Trends + Reduce Cost & Complexity – Onboarding – Reduced Training – Employee Self-Service + Quick & Measurable ROI – Increased Time to Value + Enhanced Corporate Communications – Internal Branding – Employee Engagement – Employee Retention
  • 14. Successful Intranets: What’s Needed + Make work and tasks easier – Tools and resources + Freely shares understanding of business issues, standards, and best practices – Onboarding + Removes organizational complexities – Size, locations, type (government/public) + Empowered employees – Easily consume and contribute content
  • 15. Fishbowl’s IIAB Objectives Consume Increase sites visits and overall interaction Contribute Empower users to share high value information. Personalize Right content. Right time. Right audience. Increase ECM Value Further leverage WebCenter investments.
  • 16. Quick Time To Value From: To: We have WebCenter. We have WebCenter. What now? What’s next?
  • 17. Fishbowl Solutions Intranet In A BoxSoftware & Services Offering To Design,Build and Deploy Oracle Webcenter-BasedIntranets
  • 18. What is Holistic ECM?+ Fishbowl Consulting Methodology+ Help Customers leverage WebCenter FMW as Infrastructure • Single Source of Truth • Integrate with back-office business applications • Secure Content Across the Enterprise • Leverage Workflow to increase process efficiencies • Single repository layer for content distribution and publication across multiple channels • Aggregation of applications, content, data and user experience
  • 19. Rolling out “Holistic ECM” Information Roadmap & Implementation Strategy Governance Roadmap & Governance Implementation Information Strategy • Identification • User Experience • Services & • Audit Roadmap Products • Collection • Technology • Spaces Portal Roadmap • WCM Sites • Governance • Content • Scoping • Intranet Framework • GSA Integration • SharePoint Integration • Mobility
  • 20. IIAB: Defined+ WebCenter Spaces – Page templates skins within Spaces container – Profiles and calendar – Taskflows – Pages for topic, article, site section, search – Megamenu via content and reusable+ WebCenter Content – Enables distributed content contribution Intranet – Create, review, re-use – Metadata (initial + custom) – Profiles – Pick list code+ Personalization Driven – Employer, Type, Role, Location
  • 21. WebCenter Content Profiles + Driving Navigation and Structure – Category, Sub Category, Topic + Driving Site Content – Topic and Article + Driving Specialized Content – Home page banner, news, quick links + Customer specific profiles to drive document contribution
  • 22. IIAB: Components OverviewMain Menu: 1Category: Landing Page: 2Sub-Category: 3Topic:Contact Info: Article:Mega Menu: Related Info:
  • 23. Components: Landing Page Rotating News Footer
  • 24. Components: Home Screen & MegaMenu Main Menu Category hover over 1 1 1 1 1 Lorum Ipsum Lorum Ipsum Lorum Ipsum Lorum Ipsum Lorum Ipsum Lorum dolor Lorum Ipsum dolor Lorum Ipsum dolor 3 Lorum Ipsum dolor Lorum Ipsum dolor Lorum Ipsum dolor 3 Lorum Ipsum dolor sit amet 3 + Sub Category 1 Lorum Ipsum dolor Lorum Ipsum dolor sit amet + Sub Category 2 2 3 Lorum Ipsum Lorum Ipsum Lorum Ipsum dolor Lorum Ipsum Lorum Ipsum dolor sit amet Lorum Ipsum 2 Lorum Ipsum dolor Lorum Ipsum dolor sit Lorum Ipsum dolor 3 Sub-Category Topic web content, link or document
  • 25. Components: Hub or Gateway View Main Menu Click Category 1 2 3 Sub-Category Topic web content, link or document 3 Image tied to a Category
  • 26. Hub or Gateway View - Expanded Main Menu Click Category 1 Image tied to 2 a Category Sub-Category 3 Topic web content, link or document
  • 27. Topic Screen Peer Topics– form left navigation Contact Info Related content Topic Web Content
  • 28. Topic Screen – cont. Topic Screen – Cont. Links to other Articles, internal and external web sites, documents and images.
  • 29. Category and Subcategory Items 1 Intranet Personalization tags 2 Intranet Personalization tags
  • 30. Topics and Articles (web, link, docs) Intranet 3 Web content (HTML) IntranetPersonalizationtags Personalization Tags Related article(s) Documents
  • 31. Customize for Better User Experience + Landing Page design Overall UX + Additional page layouts and snippets of web content + Integrated ckEditor + Popup dialogs to select metadata values + Search portlets for targeted content + Further integration with Spaces features + Templating for richer interaction
  • 32. Website Design Services + Oracle WebCenter Web Design – Reusable templates – REST API – User Interface skinning – HTML5 – ADF Mobile – CSS3 + Responsive Web Design – One template automatically adjusts for desktops, tablets, and smartphones – Leverages CSS3, HTML5, and JavaScript + Flexible Engagement Model: – Work directly with customers to design templates – Collaborate with third-party design agencies
  • 33. Personalization/Impersonation + UserProfileBean handles: – Custom user attributes – Lookup for arbitrary user + PersonalizationBean handles: – Impersonation engine
  • 34. Personalization Via Metadata 4 Types of Personalization • Employer Intranet • Type • Role • Location Content can be “tagged” with 1 or more indicators that match “who is logged into the site” to target content specific to them.* All check-in screens allow for the tagging of content.
  • 35. Related Content + User controlled list of related content items + Handled as a metadata fields with a custom search popup dialog + Displayed on a topic or article detail page + Can be links, document, topic or article web content
  • 36. Contacts + User controlled list of contact information + Tie directly to topic or article web content pages + Manage via profiles and pick lists + Handled as a metadata fields with a custom search popup dialog + Displayed on a detail page + Examples:
  • 37. Distributed Contribution Step Who performs Main Menus added to WebCenter Admin Site Section added to UCM drop down Admin Add Level 1 – Categories Selected Contributor Add Level 2 – Sub-Categories Selected Contributor Add related content (documents etc…) Any Contributor Add Contacts Any Contributor Add Topics (detail pages) Any Contributor Related Topics , Articles, Content and Contacts as desired Any Contributor
  • 38. IIAB: What You Need + Oracle WebCenter Spaces Portal + Oracle WebCenter Content + Fishbowl Intranet-In-A-Box Jump-Start Services Framework + Fishbowl Portal Integration Suite Component + Recommended Fishbowl Components: – Advanced User Security Mapping – Workflow Solution Set – Subscription Notifier – Google Search Appliance Connector* *Requires Google Search Appliance
  • 39. Themes the Framework Supports + Intranet – Central engagement location for internal resources + Microsite – Subset of the intranet, leveraging the same framework + Collaboration Site – Organic collaboration with WebCenter Spaces capabilities but still tie in main look and feel back to the intranet
  • 40. Architecture WebCenter Spaces Intranet WebCenter Spaces Fishbowl Intranet In a Box Framework Organic Collaboration WebCenter Spaces WebCenter Content Discussions Portal templates: Items • Landing page: Snippet or search Portlets • Topic Page • Content page E2.0 Capabilities Events / CalendarContent from variousinternal team spaces can bestored in UCM and surfaced Shared Resource Catalogueon the appropriate intranet Includes Portal Integration Suitepages for wider audiences. Your team has a team space for Collaboration where they share documents. They can surface specific documents onto their public portal page. Micro sites Framework extends to easily create micro sites or multiple intranets WebCenter Content
  • 41. Site Access View Intranet (Standard Mega Menu) based off the Intranet Portal Micro site Spaces template Micro Site 1 Collab Site 1 based off collab site template (site specific mega menu) (reuse of standard mega menu) Collaboration Spaces Micro Site 2 Collab Site 2 (site specific mega menu) (reuse of standard mega menu) Micro Site 3 Collab Site 3 (site specific mega menu) (reuse of standard mega menu) Micro Site 4 Collab Site 4 (site specific mega menu) (site specific mega menu) WebCenter Content
  • 42. Differentiators + Multi-Site Management – Leverage multiple spaces with same framework – Metadata additions (xSpaceName) – Parameter (CustomNavigationSpaceName) + Multi-Lingual – Custom resource bundle – Translation bundles stored as UCM content by Space – Parameter (UCMTranslationBundleID) + Internet Extranet
  • 43. A Framework for What’s Next + Surface Data from other Sources – OBIEE, E-Business Suite • Dashboards, Reports + Utilize Common Development Tools & Technologies – Application Development Framework (ADF) – JSR-286 portlets + Leverage and extend investments – Oracle Database – Exadata – Search – Single Sign-On
  • 44. (Half) Million Dollar Question + Couldn’t we just use SharePoint? Yes, but…Source: InfoTrends – SharePoint 2010 Cost of Ownership: Expect the Unexpected – How Oracle WebCenter Lowers Cost for User Engagement Solutions
  • 45. DemoFishbowl Solutions Product Demonstration
  • 46. Fishbowl Solutions Intranet In A BoxBenefits Summary
  • 47. IIAB: Value Drivers Line Of Business IT • Easy contribution and consumption • Increased control/governance • Blend of Internal/External Content • Scalability • Personalization • Leverage existing architecture • Integration with Daily Tools and • Integration with Existing Systems Tasks
  • 48. Why IIAB? + Quick Time to Value + 60 days or less for standard intranet jumpstart + Quick Uptime – Quick & easy micro-site creation/duplication + Lowers total investment – Reusable/repeatable framework – Familiar design and deployment patterns + Empowered Users – Contributing non-IT users can easily create and change both the navigation and the content + Holistic ECM – Enterprise vs. Departmental
  • 49. IIAB: 60 Day Intranet Deployment Analysis & Branding & Framework UI Integration Installation, Launch Scoping Design Development Configuration & Testing Technology Audit; Creative discussion; Code & Architecture Integrate corporate Install Content & Portal Live Site!Discuss Requirements In-house or Fishbowl Development branding & design Bundles; Load Testing DAYS 1-3 DAYS 3-5 DAYS 5 -7 DAYS 7-10 DAYS 10-45 DAY 45-60
  • 50. Questions?
  • 51. Fishbowl Summer Webinar Series+ ECM on the Go: A Quick Start iPad Application for Mobile Content Management – June 14th, 12pm CST+ Preview Fishbowls SharePoint Connector for Oracle WebCenter Version 2.0 - Beta Customers Wanted! – June 21st, 12pm CST register: fishbowlsolutions.com/news
  • 52. Contact Us web: fishbowlsolutions.com email: info@fishbowlsolutions.com phone: +1.952.465.3400 blog: cfour.fishbowlsolutions.com twitter: @FishbowlE20 facebook: facebook.com/fishbowlsolutions linkedIn: join our groups webcenter content & webcenter portal