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Chapter 3 - Listening
 

Chapter 3 - Listening

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Brief notes on Chapter 3

Brief notes on Chapter 3

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    Chapter 3 - Listening Chapter 3 - Listening Presentation Transcript

    • chapter 3 Listening
    • Hearing Listening Vibration of sound waves on eardrums Paying close attention to what we hear
    • Types of Listening
      • Appreciative
      • Empathic
      • Comprehensive
      • Critical
    • Appreciative Listening
      • Listening for pleasure or enjoyment
    • Empathic Listening
      • Listening to provide emotional support for speaker
    • Comprehensive Listening
      • Listening to understand speaker’s message
    • Critical Listening
      • Listening to evaluate message to accept or reject it
    • Causes of Poor Listening
      • Not concentrating
      • Listening too hard
      • Jumping to conclusions
      • Focusing on delivery, personal appearance
    • Spare “Brain Time”
      • Difference between rate of talk (120-150 words a minute) & rate at which brain processes language (400-800 words a minute)
    • Becoming Better Listener
      • Take listening seriously
      • Be active listener
      • Resist distractions
      • Don’t be diverted by appearance, delivery
    • Becoming Better Listener
      • Suspend judgment
      • Develop note-taking skills
      • Focus your listening
    • Focused Listening
      • Listen for
        • Main points
        • Evidence
        • Technique